File and folder permissions for Adobe Photoshop CS5

Good day,
I am an IT specialist and I work for a Canadian governement agency and we are having an issue with Photoshop CS5. After successfully installing Photoshop CS5 from the Adobe Creative Suite 5 Design Premium set(using a local machine administrator account), Photoshop crashes immidiatly after launching it(even with the local administrator account). The exact error message is as follows:
The instruction at "0x230dad8dc" referenced memory at "0x00000000". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
I know this is an environement issue and not an application or hardware issue since I was able to successfully install and run Adobe Photoshop CS5 on a plain vanilla install of Windows SP3 XP on the same model of workstation(HP DC7800). This later also confirms it is not a RAM or video adapter issue either. My experience tells me it would be more related to file/folder permissions on the workstation(although I'm open to other suggestions).  Because we are a governement agency, our workstations have machine and user policies and desktop configurations that get applied to the workstations automatically upon joining our domain via GPOs and SMS. Certain system files and folder permissions may be locked down for security reasons therefor I was wondering is someone has a list of files and folders that Adobe CS5 needs access to upon startup in order to properly function?
If anyone would like more details or information please let me know and I'll try to be more specific.
Thanks in advance to all who take the time to read and help out!

I appreciate that you're trying to surmise what's different, and it's good that you have had success with similar/identical hardware.  At least you know it can work.
However, I wouldn't bet just yet that it's a permissions issue.  I'd think you should get a specific error if a locked-down file needed to be accessed, not a null pointer crash.  The Photoshop installer should be setting up the proper permissions on its own files for it to run.
Is it exactly the same video card as the other computer, on which Photoshop works?
Are you sure the video drivers are up to date with the same version as on the other computer?
At exactly what point during startup does the failure occur (i.e., is the splash screen showing, and what does the status line in the splash screen say it's doing)?
-Noel

Similar Messages

  • File and folder permissions for specific AD groups

    Having a special folder over multiple servers that certain user groups can access with specific permissions I'd like to audit the security mappings using get-acl commandlet. It's easy for a single folder but I would need subfolders and files too. I know
    I can assign a variable say $object = dir c:\MyShare -recurse  and then would need to somehow pipe each object to get-acl and filter for the AD groups I'm interested in. Ideally if the results were then passed on to csv. Can someone help with getting
    this to work?
    yaro

    Hi Yaro,
    I checked your script, and found you haven't defined the variable $folder before use, please refer to the script below:
    $folders = dir D:\TEST1 -recurse | where {$_.psiscontainer -eq $true}
    foreach($folder IN $folders){
    $folder|Get-Acl | Select-Object -ExpandProperty Access | where {$_.identityreference -match "sys|Adm"}
    Get-Acl $folder.fullname | Select-Object -ExpandProperty Access | where {$_.identityreference -match "sys|Adm"} |
    Select-Object @{n="object";e={ $folder.fullname }},
    @{n="security_principal";e={ $_.identityreference }},
    @{n="type";e={ $_.accesscontroltype }},
    @{n="rights";e={ $_.filesystemrights }}
    And to list the nested groups on local computer, please check this function writed by Boe Prox, which will also list the property "isGroup":
    Get-LocalGroupMembership
    If there is anything else regarding this issue, please feel free to post back.
    Best Regards,
    Anna Wang
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • How to install TWAIN plug-in for Adobe Photoshop CS5

    Adobe Photoshop CS4 listed my Epson Perfection V500 scanner as a selection under “File-Import”. When I installed Adobe Photoshop CS5, I noticed that scanner selection is not there. I contacted Epson technical support and they said Adobe Photoshop CS5 does not automatically install the TWAIN plug-in that it needs to recognize the scanner and that I need to contact Adobe technical support to find out how to add it.
    How do I install the TWAIN plug-in for Adobe Photoshop CS5 so it will recognize my Epson Perfection V500 scanner as a selection under “File-Import”?
    Thanks to anyone who can help me out.

    Thanks for your response.
    I downloaded the "Photoshop CS5 Optional Plugins" file (PSCS5OptionalPlugins_Win_en_US.zip). I unzipped it and read the "ReadMeCS5_OptionalPlugin.pdf" file. In that file, the only section that discusses TWAIN is entitled "TWAIN (Mac only)". There is no section for how to install TWAIN for Windows.
    How do I install the TWAIN plug-in for Windows?
    On a side note: Before I posted the question to the form, I changed my Adobe account email from [email protected] to [email protected] I then logged in as [email protected] and posted the question. The notification email for your posting a response to my questions was sent to my old email address (not tye new one). My Abobe account and my forum profile both show my new email address. Where is the settings that controls the email notification for the posting responses?
    Wikipedia
    Wictionary
    Chambers (UK)
    Google images
    Google define
    The Free Dictionary
    Join example
    WordNet
    Google
    Urban Dictionary
    Answers.com
    rhymezone.com
    Merriam-Webster<>0
    wvcidfjoguarm

  • Unable to start subscription service for Adobe Photoshop CS5

    Hi there.
    I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'
    It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.
    Please help!

    Best contact Adobe Customer Support; start from http://helpx.adobe.com/contact.html
    [topic moved to Downloading, Installing, Setting Up forum]

  • Subscription for Adobe Photoshop CS5 Extended Subscription Edition

    Why does it say "We can not start subscription for Adobe Photoshop CS5 Extended Subscription Edition"?
    I have closed it and restarted it, but it constantly comes up after I have pressed the serial number and my e-mail.
    What's wrong?

    contact adobe support:  http://helpx.adobe.com/contact.html

  • QTSS file and folder permissions

    I am having a lot of problems getting QTSS and QTSS Publisher working correctly. I think this may be due to file and folder permissions. Does anyone know what the correct ownership and access settings should be for the folders containing my quicktime files?
    Thanks.

    Try setting the ownership and permissions of those files to the ones mentioned on the end of this page, which are: owner: qtss, group: admin, permissions for owner and group: Read & Write, and Read only for others.
    (13414)

  • How do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Exten

    hi.
                   how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????

    If this is your first time launching the software while receiving this error message I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • How to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscript

    how to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscriptions edition" please heelp

    Hi migliii,
    I found a few solutions mentioned in this discussion thread Adobe photoshop cs5 extended installation error (Mac); Inconsistency in installer database. If you are unable to resolve your problem still, I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
    Thanks,
    Preran

  • We are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for

    we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for mac

    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • How do I can install TWAIN plug-in for Adobe Photoshop CS5

    I like photoshop cs5 and some plug in but I can not install them so you can show me how to set up to use ... so When I installed Adobe Photoshop CS5, I noticed that scanner selection is not there. I contacted Epson technical support and they said Adobe Photoshop CS5 does not automatically install the TWAIN plug-in

    Thanks for your response.
    I downloaded the "Photoshop CS5 Optional Plugins" file (PSCS5OptionalPlugins_Win_en_US.zip). I unzipped it and read the "ReadMeCS5_OptionalPlugin.pdf" file. In that file, the only section that discusses TWAIN is entitled "TWAIN (Mac only)". There is no section for how to install TWAIN for Windows.
    How do I install the TWAIN plug-in for Windows?
    On a side note: Before I posted the question to the form, I changed my Adobe account email from [email protected] to [email protected] I then logged in as [email protected] and posted the question. The notification email for your posting a response to my questions was sent to my old email address (not tye new one). My Abobe account and my forum profile both show my new email address. Where is the settings that controls the email notification for the posting responses?
    Wikipedia
    Wictionary
    Chambers (UK)
    Google images
    Google define
    The Free Dictionary
    Join example
    WordNet
    Google
    Urban Dictionary
    Answers.com
    rhymezone.com
    Merriam-Webster<>0
    wvcidfjoguarm

  • Does my computer meet the system requirements for Adobe Photoshop CS5 Extended?

    I am planning to buy Adobe Photoshop CS5 Extended but I have tried to understand if my computer 's system is enough for the software. Please help me, the Adobe requirements I am unsure of are in bold and my system is in italics (My laptop is an Acer Aspire 5715Z):
    Windows
    Intel® Pentium® 4 or AMD Athlon® 64 processor - Intel Pentium Dual CPU T2330  (Should be higher than Pentium 4???)
    1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM - display is no problem, Mobile Intel GL960 Express Chipset with Integrated 3D graphics, featuring Intel Graphics Media Accelerator X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4.0)
    Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0 - I haven't got a clue what to look for.
    Thank you for all help!
    Jen

    Brand:
    Acer
    Mfr Part Number:
    Aspire 5715Z
    RAM Size:
    2 GB
    Processor Brand:
    Intel
    Processor Speed:
    1.6 GHz
    Processor Type:
    Pentium
    Hard Drive Size:
    80 GB
    Operating System:
    Windows Vista Home Premium
    Screen Size:
    15.4 inches
    That's from the Acer website.
    It IS a pentium processor, but I see nothing to indicate if it's 64bit. I'm guessing it's 32. CS5 works best in a 64 bit environment, that's my personal opinion. I've used it in both and 64 outperforms 32.
    2Gb of Ram will cause some performance issues too. If your aspire can be bumped up to 4Gb do that first.
    80Gb of HD with Vista and I don;t kow how much other software and files you have, but it isn't a lot these days. I had a Toshiba with an 80Gb drive and I lasted about three months before I HAD to put a 250Gb in it. Once I had Vista Ultimate, CS4 Master Collection, Office 2007, Roxio Creator 10 and about 4 Gb of websites. I had to connect an external drive for my Photoshop files because I had about 6Gb left on the drive.
    It will run (in 32bit mode) but with the "factory" specs, it will run slower and you may experience issues with it freezing up on large files (2Gb or bigger).

  • Serial number incorrect for Adobe Photoshop CS5 extended education edition

    I received a serial number for my Adobe Photoshop CS5 extended education edition, but I get the message: this serial number is not valid for this product.
    Apparently it's not possible to send an email to Adobe NL, so I hope someone can help me out.
    Thanks in advance!

    Hi there
    I've checked your record and it looks like you've been provided with a CS6 serial number instead of CS5.
    Please provide the details from the bar code label on the box & I'll arrange for the correct serial number to be sent to you.
    Kind regards
    Bev

  • Default File and Folder Permissions

    Hello everyone,
    Is there anyway to set a default file/folder permissions for a parent folder and then if any new files or folders get created within that folder that files use 0644 and folder use 0755? I'm running MAMP for a localhost test site to run Joomla CMS, I have the parent folder set to 0755 but when ever I install a new extension in to Joomla the files are not writable. Is there a way I can set the main parant plublic_html / www folder to work like this for new child files and folders?
    Thanks guys.

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback

  • Power shell script to list all files and folder permissions recursively

    Hi All,
    I am looking for a powershell script to perform the following operations.
    1) To list the folder and file permissions(Allow,Deny both) recursively in a given folder.
    2) List out all the files and folders which are having the deny permission or having only the read access (or) only the write access. Basically the folder should have Read,Execute,Write permissions. Else we have to flag that file/folder name.
    I had written a batch script for the same which does this task using icacls.exe output, but this script takes lot of time to recursively parse all the files ( ~1 lakh files).
    Please help me with the powershell script for the same.
    Thanks
    Sambasiva

    Try this module: http://gallery.technet.microsoft.com/scriptcenter/PowerShellAccessControl-d3be7b83
    After importing the module, you can run something like this:
    dir c:\folder -recurse | Get-AccessControlEntry
    That output can be exported to a CSV for later viewing. You can also provide some parameters to Get-AccessControlEntry to limit the results:
    dir c:\folder -recurse | Get-AccessControlEntry -FileRights Write
    dir c:\folder -recurse | Get-AccessControlEntry -AceType AccessDenied
    dir c:\folder -recurse | Get-AccessControlEntry -AceType AccessAllowed -FileRights Write

  • I get this error..TRY AGAIN.we are unable to start your subscription for adobe photoshop cs5 extended subscription edition,

    i bought photoshop cs5 with serial numbers.it was working and never ask for subscription...now it is asking for subscription....why it want it and how to do it

    uninstall cs5, clean cs5 and cc (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall cs5 using your serial number.

Maybe you are looking for

  • Repeatable hard crash in webkit.dylib AIR 2.7 on OS X Lion - NOT case sensitive machine

    We've got a customer who is getting a repeated hard crash in AIR when he tries to run our app. At first we thought, "Oh, another case-sensitive Mac issue" and we told him to run the case sensitive command-line fix, but it turns out that isn't the iss

  • Confused about command line syntax

    Why does (at the command prompt) java com.sisconet.mpeapi.MpeApiwork properly, and java -D . -classpath . com.sisconet.mpeapi.MpeApireturn the error: Exception in thread "main" java.lang.NoClassDefFoundError: /I would think they would basically be eq

  • Cached Files gobbling up space

    Some 6 months ago I posted an observation in this forum describing how under Windows XP, QT 7.4 was accumulating excessive disk space from files in a "downloads" folder. I asked if anyone knew the purpose of, and need for, this increasing disk space.

  • How does the integration between CRM and SD occur

    How does the integration between CRM and SD occur?  Is only via ALE and are there config steps in CRM to ensure the correct data mapping between CRM and SD? So, if I create an order or quote in CRM how is it then created in SD?  Or do they share the

  • How can i configurate mi company email in my mac mail

    Hi i am trying to configurate my company email adress in my mac mail service but i don´t know how to do it please help!