File and keyboard commands in Illustrator CC not responding.

I'm having massive problems with Illustrator CC. The open and paste commands work once or twice and then nothing. Unless I quick the program, they will not work. I have tried everything. I took the drastic step today and erased the hard disk today and loaded EVERYTHING again. And I mean everything.  I even tested it with no fonts activated to see whether it's a font conflict. Still not working. I'm done. I have nothing left to test. What else can I do? Has anyone else having this problem? I need help.

All fixed for now Larry.
Anhkil's time from Adobe helped enormously after I had wiped the hard disk. Seems there was only one avenue to look at after that. The user account permissions had become corrupted. Not sure why after wiping and starting from new. Created a new user and deleted the old one. (This move didn't work before wiping the hard disk). All working well at this time.
Chrs.,
Nicholas Petropoulos

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    I'm having massive problems with Illustrator CC. The open and paste commands work once or twice and then nothing. Unless I quick the program, they will not work. I have tried everything. I took the drastic step today and erased the hard disk and loaded EVERYTHING again. And I mean everything. I even tested Illustrator without activating the fonts to see if it was a font conflict. Nothing. I'm done. I have tried everything. Has anyone else had this problem? I need help…

    Hi Nicholas Petropoulos,
    I am sorry but even i am running out of options now.
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    The mouse and other options do not work on Illustrator. Are you able to use the mouse any where else on the machine when the issue happens ?
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    Nikhil Gupta.

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