File association bug

I have an issue with PS6 and psd files and ID6 and indd files. If I try to open either, instead of launching in their respective default applications, they both try to open in Acrobat. This happens whether or not I do it from Bridge or Windows Explorer, or right clicking and using the open with command. Bridge associations are correctly listing psd to open in photoshop cs6 and ID to open indd files. I can't change the file associations in Windows "Default Programs" either, the change just doesn't stick. Looks like a bug. I should know better than to install the first release of Adobe Suits, they're always buggy and more hassle than their worth. Hope someone has found a reasonable solution and can help? I'm using Win 7 64 bit.
btw I did try Adobe support but spent 30 mins repeating myself and trying to understand the support guys Indian accent, his last ditch suggestion was to uninstall PS and then reinstall again. Given that I have a Creative Cloud subscription and a fairly slow adsl connection, it will be an overnight effort to download PS again to test. Given my situation, I though it was an unreasonable response to my problem and asked to speak to a supervisor, after waiting on hold for a further 10mins the call was terminated from their end - talk about frustrating!

No it doesn't unfortunately. One has to download an Adobe Application Manager app and then select which of the various apps one wants. The Application Manager handles everything and gives no options other than to install each app. When updates are available they are also shown here with an install option.
I guess I'll bite the bullet and do the overnight download. Thanks again for you help.

Similar Messages

How to restore file associations in Bridge CS5?

Hi
Some time ago I somehow lost file associations in Adobe Bridge CS5. Now when I doubleclick a RAW file (Canon .CR2 file) I get Firefox, when I doubleclick a JPG I get FastStone and when I doubleclick a PSD file nothing happens at all. Also Photoshop is not in the options I get by right-clicking photos and choosing "Open with...".
I have tried [ Edit -> Preferences... -> File Type Associations -> Reset to Default Associations ] , but that didn't help.
Also when I look in the File Type Association dialog, my file types are set to "Explorer Settings", and Photoshop is not among the other options. I don't know how this uses to be (if associations are defined in Bridge or it uses Explorer/Windows settings?), but how do I easily recreate original setup from when I installed Photoshop?
Regards
Stig Nygaard
http://www.rockland.dk/
http://www.flickr.com/photos/stignygaard/

Hi Neil
Thanks for the answer. I'm aware I can manually setup associations one-by-one for all file types I need, but just hoped there was some easier way. I mean there's a lot of file types associated in either windows/explorer or directly in Bridge. Some that I might not know I need tomorrow. Two things I have found out since I asked the question:
1) The problem is probably caused by uninstalling my old CS4 after I had installed CS5. It looks like somebody experienced a similar problem by uninstalling CS3 after the installation of CS4: http://forums.adobe.com/message/1899159#1899159. So apparently a bug Adobe hasn't fixed even though it was in previous version too!? :-( I think it is only natural to keep your old version installed for some time when installing an upgrade. Just to make sure the new version works well before you uninstall the previous (And I have previous had the problem that a new version of Photoshop had a habit of freezing on my PC - or some other error I don't remember - until Adobe released an update. So there's a reason for my behavior).
2) I have installed a second copy of CS5 now on my secondary portable PC, and are using this to make a similar setup regarding file associations in windows/explorer and Bridge. All associations for Photoshop was lost on my primary PC, and God... there's a lot of file associations to setup again... May I recommend Adobe (if reading this) to fix this bug and/or make a script to automatically recover all associations in case of loss!
/Stig

Delete Previous Version - file associations

Have a question on file association problems when deleteing previous version of PS.
For example user bought CS5 and installed. File Associations now changed by defauilt to CS5.
If user un-installs CS4, the file associations now revert back to CS4, even though that version is not on computer.
Changing file associations is Bridge and in the OS does not solve file association problem.
One either has to uninstall PS and wipe Adobe files, then re-install latest version, or go into OS registry and make changes. Registry changes can be difficult for many.
I am sure when CS6 is released we will again have this same scenero, as outlined above, repeated unless the code has been changed.
The question is: In CS6 will this bug have been eliminated?

Just because it's happend to multiple people doesn't make it not machine or user specific (a problem with user permissions on one computer can happen on another as well). I've never seen this behavior on any of my systems and I have to install and uninstall random versions of the software all the time. The most recently installed version of the software should always have the file type associations, regardless of what versions have been removed.
Have you been able to reproduce the issue on your own machine during testing?

Lost file associations (Not the old version issue) Win 7 & CS5

Something corrupted my installation of CS5 a month or so ago after it had been working correctly and I lost all the image file associations. Photoshop worked fine but only if I directly opened files from within. Also all the other image packages were missing from the file association list in the Windows 7 file associations tool, not just Photoshop. Using the Windows tool to find the programmes dot exe file and create an association also locked up at the select the right package phase.
I have fixed this now and my reason for posting is that several previously suggested fixes in both the MS Windows fora and elsewhere on these Adobe forums were either very complicated requiring direct registry editing or didn't work. It has taken me a while to find a work-around that worked, hence this post.
1) Firstly - as is stated elesewhere the obvious answer of simply reinstalling Photoshop over the existing copy doesn't work! Unfortunately it was a while before I found this out, with several time wasting retries of this as a fix attempt.
2) Not saying this is guaranteed to work in every case but I ran a 3rd party free Registry Cleaner tool, this appears to have fixed the bug in the registry allowing the Windows 7 File Associations tool to work properly again. Once that was fixed linking up each graphic type was simple.
Reason for posting is I wasted lots of time thinking the issue must have been a legacy from my earlier instal of a trial version of Master Suite or the older Photoshop 7 being replaced even though my CS5 edition had been working Ok for some time. because this is what is given as the usual cause. However I think in my case it was after loading and then deleting other graphics software, possibly Real Player, which had grabbed the associations and corruped registry settings somehow at uninstall. It appears registry cleaner restored the corruption and allowed the standard Win 7 tool to work again.
Hope this can help someone else.

First, let me say thanks to John for posting his experience here. I think that Adobe does a poor job of managing file associations, given that we do hear of a lot of folks who see them get fouled up due to doing normal things like uninstalling earlier versions.
I'd like to ask, though: Did you try using the Preferences - File Type Associations dialog in Bridge?
Curt Y wrote:
Not being a computer "geek" myself I personally can not say it is a bad thing to try
A comment on "registry cleaners" in general:
I am a career computer "geek", and yes, Curt's right: Registry cleaners in general are a terrible idea. There are a few that encompass some valuable functionality such as deletion of old files from TEMP folders, but that's something one can do on one's own as well.
It's simply impossible for the programmer of a piece of software to know what information can be safely deleted from YOUR file system or YOUR Windows registry, which is a database.
Nor is it necessary to "clean" a registry regularly, as some say, to keep a system working well. That's hype, propagated by the registry cleaner makers. I use a system every day that's on the same installation of Windows 7 that first went in at the end of 2009. It's stable and fast as ever. I've even done several hardware upgrades and restored the same OS setup using system image backups just to keep the same fully configured, perfectly working system.
Ever hear people claim they have to reinstall Windows every so often? One of the reasons could well be that they've used a registry cleaner.
-Noel

File association issue with PictureView 7.2

Unlike Apple QuickTime 7.16, QT 7.2 use 2 profiles to log per user setting info:
File1 \C:\Documents and Settings\%current user%\Application Data\Apple Computer\QuickTime\QTPlayerSession.xml
File2 \C:\Documents and Settings\%current user%\Local Settings\Application Data\Apple Computer\QuickTime\QuickTime.qtp
when a limited acccount user log on and run pictureView, he will receive a dialog box ask them to reset file associations. You can not supress the dialog box even you use QuickTime control pannel. This only happens for limited user account.I don't know it is either a bug of 7.2 or Apple intends to do like this.Same thing will happen to run Quicktime from a limited user account, but you can use QuickTime.qtp to solve the issue.
Any solution to solve the pictureview issue is appreciate.
Thanks in advance.
Jinqing
Message was edited by: Jinqing

Simon,
I did a few things that solved my problem. However there could be a bunch of reason for you to get this error
For ex, Operating System Collector error or problem with the paging etc.
Can you elaborate your problem with the following details:
1. Your observations of the errors through the SAP Management Console
2. Your machine OS and RAM details.
3. Are you going in for a fresh installations? or did you uninstall CE before?
May be I can help if you are facing the same issues, I did.
Regards,
Keerti

How make file association with a sgd application

hi!
I need to know, how i make file association from a sgd client.
I need open file .doc with a sgd application just make doble click in the file .doc
in the client
SO: rhel5u1
i have word.desktop file
[Desktop Entry]
Version=1.0
Encoding=UTF-8
Name=word2003
Icon=/home/ssa01/.tarantella/icon-cache/srsgd.sunssa.com/windows.gif
Categories=Application;SGD;
Type=Application
Exec="/home/ssa01/.tarantella/tcc/4.50.907/ttatcc" -profile "srsgd.sunssa.com::Default" -application ".../_ens/o=applications/cn=word2003"
Terminal=false
please help me!!

guinn8181
it showed up as a ProTools (an audio editing application I have installed) plug-in … How can a firmware update meant for a specific hardware but tied to a third party softwareThen this is a bug in ProTools. The "Open with" should show "<None>".
You need not concern yourself too much with this, since the system will run this updater as and when necessary—you don't need to run it yourself.

QuickTime Updates Steal File Associations

Today, QuickTime wanted to install updates to itself ... so I clicked "Sure, go ahead". And then I noticed that files which had previously been associated with Winamp were now associated with QuickTime. In other words, QuyickTime hijacked my file associations!
So, I ran QuickTime, to find out where to report his antisocial behavior. And right off the bat, it asked me whether it would be OK for QuickTime to reclaim all of the file associations it wanted. A little bit late to be asking, I thought. I said no.
This forum seems to be the only place to tell anybody anything. So ... how do I prevent this? (Other than deleting QuickTime forever?) HOW do I complain to Apple so they can fix this bug?
Thanks.
HomeBuilt Windows XP Pro

I used this link for tiff http://www.nrl.navy.mil/content.php?P=IMAGES
QT was opening the tiff files. When going into the QT control panel Browser>Mime settings>Images-Still image files I was able to uncheck tiff, which held. I was also able to uncheck all the file types under File Types tab(Images-Still image files) in the QT control panel. However the preference would not hold. Went into Start>Set Program Access and Defaults that also was of no help.
The only way I was able to get QT to release the tiff's from the website I posted was to go into the Folder Options control panel for File Types and change the tif & tiff from QT picture viewer to windows picture and fax viewer.
So not sure why the QT control panel will not respond, there are other file types in the Folder options control panel on this computer other than tiff's that are still associated to QT, but didn't try changing them, perhaps that needs to be done?
Good post I didn't realize this before reading your post, if I come across anything further I'll post back.

StarOffice 8 deletes file associations

I have installed Star Office 8 on two Window XP computers. During the installation I selected S08 to open Microsoft Office documents. Then I view the .doc, .xls and .ppt files in the explorer are they shown with a StarOffice icon and if I double-click on one is the StarOffice registration wizard opened. After I have accepted the license is explorer restarted and now is the .doc shown with another icon. If I double-click this icon is the file opened in WordPad. If I switch to another user on the same computer does the same thing happen. I know how to reassociate the files types to be opened with StarOffice but this is still a bug.
If I look in "Folder Options" "File types" is the DOC registered as a Microsoft Word document and opened with StarOffice 8. But after the registration wizard are the registrations gone.
This is a real problem in a computer lab there the students expect the program to be opened with StarOffice and will get WordPad instead.
Anybody know a solution to this problem

I came across the same problem on windows XP SP2 machines.
I created a registry key that forces the file associations as follows:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""

3gpp file association in Bridge CS5 Production Premium

Hello,
To make the issue really simple, I have a video camera on my phone that outputs video to a .3gpp file extension.
I am trying to associate Quicktime to open it as the default for Bridge.
The .3gpp or .3gp file extension is not listed in the file type association under preferences in Bridge.
Anyone know how I can set this up?
I do have the files associated with Quicktime outside of the Bridge interface, but whenever i double click the file in Bridge, it plays it in Windows Media Player. Windows media player will play the video portion, but does not play the sound, also i cannot preview the video in Bridge.
I am using windows 7 pro 64 bit.
Any help would be appreciated, thanks.

Hi Neil
Thanks for the answer. I'm aware I can manually setup associations one-by-one for all file types I need, but just hoped there was some easier way. I mean there's a lot of file types associated in either windows/explorer or directly in Bridge. Some that I might not know I need tomorrow. Two things I have found out since I asked the question:
1) The problem is probably caused by uninstalling my old CS4 after I had installed CS5. It looks like somebody experienced a similar problem by uninstalling CS3 after the installation of CS4: http://forums.adobe.com/message/1899159#1899159. So apparently a bug Adobe hasn't fixed even though it was in previous version too!? :-( I think it is only natural to keep your old version installed for some time when installing an upgrade. Just to make sure the new version works well before you uninstall the previous (And I have previous had the problem that a new version of Photoshop had a habit of freezing on my PC - or some other error I don't remember - until Adobe released an update. So there's a reason for my behavior).
2) I have installed a second copy of CS5 now on my secondary portable PC, and are using this to make a similar setup regarding file associations in windows/explorer and Bridge. All associations for Photoshop was lost on my primary PC, and God... there's a lot of file associations to setup again... May I recommend Adobe (if reading this) to fix this bug and/or make a script to automatically recover all associations in case of loss!
/Stig

.sesx file association lost?

This is a pesky one. I recently upgraded from Audition CS5.5 to Audition 6 and uninstalled CS5.5. Since I did that, however, the .sesx file association in my computer has been lost. When I try to reassign .sesx to Audition, the computer defaults to Adobe Acrobat to attempt to open an .sesx file, even when I specifically navigate to the Audition folder and indicate Audition as the default program to open .sesx.
I realize the first and most obvious step is to simply reinstall Audition CS6, but there were difficulties activating the software. I was upgrading just Audition out of the entire Creative Suite CS5.5 package, as it was the only software I NEEDED to upgrade (for some reason Audition CS5.5 caused me nothing but problems, but CS6 is infinitely more stable on my system, and none of the other CS6 software had features that justified a $500 upgrade). So I had to contact support and they had to give me a support code and all of these hoops had to be jumped through to install the new software. I'd much rather avoid having to do all of that again.
Is there a way to reassign the file association other than reinstalling? And while I'm at it, if I DO reinstall, will THAT even solve the problem?

Hey,
it appears the application registration within the windows registry was corrupted, probably due to uninstalling a previous version of Audition.
Fixing this should be easy:
In Windows Registry (win key, type 'regedit', hit enter) navigate (left side of the window) to
Computer\HKEY_CLASSES_ROOT\Applications and find your
Adobe Audition CS6.exe named folder.
Navigate under its name to the subfolder shell>open>command.
Within command double click the default key (right side of the window) and check if the path to the audition executable is correct, fix it here if needed.
Having installed into default location, the path should be "C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe" "%1"
Hit okay (you're fine closing regedit now)
Finally try and reassociate the file type as you normally would.
Now, as the path to the exe is actually correct, it should show up in the list of programs (after having browsed for it) and everything should work fine, including icons etc.
Make sure Audition is selected within the list (after browsing) before finally hitting okay.
That btw, is how Acrobat or any other program got into play here, Acrobat simply happened to be at the top of that list (from associations before) and got selected because Audition wasn't actually added to the list (because of the broken path).
If this does not work for you, maybe using a third party tool to have access to 'basic' windows functions like editing file associations, like really editing them, like.. you were able to back in XP.. unlike vista or 7.. oh well. err, you might want to try e.g. this one: http://defaultprogramseditor.com/
Note to the Adobe devs:
For me, the path should have been "C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe" but was "C:\Program Files (x86)\AdobeAdobe Audition CS6\Adobe Audition CS6.exe".
Note the missing backslash ("\") after the Adobe folder within the 32bit programs folder. Smells like you're typical minor issue with the install/un-install business
On the bigger picture, uninstalling older versions, should not cause file associations to get broken to begin with. I had this with all the CS apps, but in a different way, for apps other than Audition, like photoshop, premiere, etc.. it just deregistered the file extension but didn't break the exe path for them, so reassociating was easy, still.. a bug
Note to Microsoft:
If your OS can't find a registered executable, why not prompt the user for the path or at least let them know?! ^^
Hope this helps,
Cheers

Bridge CS4 - Lost all file associations - On 2 computers

I run Photoshop CS4 on my desktop and notebook, Windows XP Pro.
I have lost all my file associations with bridge CS4. If I clicked on a .jpg MS paint would start up. It use to work before no problem. If I reset, it does nothing. This is happening on both of my machines.
I manually selected PS CS4 but at times MS Paint still comes up and if I click the restore defaults, NOTHING happens.
Any ideas how to fix this?

I have a similar but subtle difference showing up. This morning, I clicked Open on a .psd in Bridge CS3 and got "~Photo~1" in place of a program selection. In some cases, I got this and CS4 as options. If I go to Find in Explorer, it opens. Since I have decided to wait for CS5 and the trial period is almost over, I uninstalled CS4 and did a cleanup afterwards. Now, when I go to CS3 Bridge nothing happens. Find in Explorer says it cannot open it either. So I checked File Associations and sure enough it was practically empty, saying "None" to the vast majority of file types. It even indicated None for the nef files but they do open in ACR anyway.
Since my three basic file types are Tiff, psd and nef, I got those working by re-associating them in XP. I also have a number of DNG, but haven't tried these yet.
Reading the links here, it looks like this is a real bug and since it is persistent back to CS2, has been around for a while.
I expect I will have to uninstall CS3 and do a CS cleaner and start over again.
This is on XP. I have Win7 as well, but at the moment, only CS3 there. I'll reinstall CS4 then uninstall it and see if W7 is also a problem.

Photoshop file association problem

Hi,
This is probably not the right place as this is most likely not a Photoshop issue, but I'm all out of luck trying to find a solution. I am having issues with file association and was wondering if anyone had a similar problem and may be able to help. I recently installed Adobe Design Premium CS5 only a couple of days ago, upgrading from CS4 and I'm finding that Photoshop is not associated with image files such as .PNG and .JPG and yet Fireworks and even Dreamweaver are.( By the way I'm currently running on Windows 7)
Now when I go to "Open with" on an image, Photoshop is not in the list, so I select browse, I then find the Photoshop EXE and click ok, then it brings open the list of programs to open with again, but after all that Photoshop is not there. I've tried both 32 bit and 64 bit applications of Photoshop, both shortcuts to the EXE and the EXE itself, but nothing seems to work. Other programs within the adobe package selects fine and loads the EXE in the list, it only seems to be Photoshop bugging out.
So has anyone had a similar problem that could please help me out?
Thanks,
Aaron

Before you resort to a fresh install of Windows and all that involves I would do the following.
Uninstall all Adobe programs from the Control panel applet.
Run the Adobe Clean Script to the deepest level.
Clean the registry with CCleaner.
Re-install CS5.
(I don't think I forgot anything!)

I cannot globally change file associations

I used to have Aquamacs installed. All .tex files were associated with Aquamacs. Later, I uninstalled Aquamacs and installed Textmate. I'd like to have all .tex files associated with Textmate.
To do this I went to a .tex file in the Finder, right clicked for More Info, went down to Open With and changed the associated app in the dropdown box from AquaMacs to Textmate. I then clicked "Change All...".
I would now expect that all .tex files on my machine open by default with Textmate, however this is not the case. Some of the .tex files open with Textmate; others still have the old Aquamacs associated. There is no discernible pattern as to why "Change All..." worked for some files but not others. I thought maybe the Finder process needed to be restarted for the global change to take effect, but I've restarted my computer and the old associations are still there.
What I'm doing now is going through my harddrive hunting for files to change on a file by file basis. But this is frustrating and seems like the sort of busywork
1. Is this a bug?
2. Is there a way to force "Change All..." to actually affect all of the files?
3. Is there a way to remove Aquamacs from all Open With options? Since this program has been uninstalled, it seems like a bug for it to appear as an option at all.
Thanks.
Mac Mini Duo 1.66 GHz, 2 GB Mac OS X (10.4.8)

Bill
The following Terminal commands will reset your Launch Services database, which should remove Aquamacs from the "Open With …" lists, and should then allow you to use the "Change All …" button.
Open the Terminal (from /Applications/Utilities) and copy and paste the following into the Terminal window, one line at a time, with a return after each line:
cd /System/Library/Frameworks/ApplicationServices.framework/Frameworks
cd LaunchServices.framework/Support
lsregister -kill -r -domain local -domain system -domain user
rm -f /LibraryCaches/com.apple.LaunchServices-014*.csstore
killall FinderThe last command will force a restart of the Finder (so you may find windows that you had "docked" re-appearing: don't worry!)
Let us know if you still have problems.
iBook dual USB Mac OS X (10.4.8)

Restore file associations

For no reason, the file associations for InDesign CS3 have suddenly disappeared and indd files are associated with no program. How can I restore these? I'm running XP Pro 32-bit.

Hi Neil
Thanks for the answer. I'm aware I can manually setup associations one-by-one for all file types I need, but just hoped there was some easier way. I mean there's a lot of file types associated in either windows/explorer or directly in Bridge. Some that I might not know I need tomorrow. Two things I have found out since I asked the question:
1) The problem is probably caused by uninstalling my old CS4 after I had installed CS5. It looks like somebody experienced a similar problem by uninstalling CS3 after the installation of CS4: http://forums.adobe.com/message/1899159#1899159. So apparently a bug Adobe hasn't fixed even though it was in previous version too!? :-( I think it is only natural to keep your old version installed for some time when installing an upgrade. Just to make sure the new version works well before you uninstall the previous (And I have previous had the problem that a new version of Photoshop had a habit of freezing on my PC - or some other error I don't remember - until Adobe released an update. So there's a reason for my behavior).
2) I have installed a second copy of CS5 now on my secondary portable PC, and are using this to make a similar setup regarding file associations in windows/explorer and Bridge. All associations for Photoshop was lost on my primary PC, and God... there's a lot of file associations to setup again... May I recommend Adobe (if reading this) to fix this bug and/or make a script to automatically recover all associations in case of loss!
/Stig

.jnlp file association

We have a JNLP application. A recent Java7 upgrade seems to have removed the file association between javaws.exe and .jnlp files. We have experienced this on multiple client machines. On one, Windows would not all us to create the association through the normal means of "Open With...".
Is this a known issue?

Our workaround was to update the registry manually (obligatory warning about doing this on your machine!)
Computer\HKEY_CLASSES_ROOT\Applications\javaws.exe\shell\open\command
Then edit that value to point to a 32-bit javaws.exe – this one happens to be in the jre7 folder:
"C:\Program Files (x86)\Java\jre7\bin\javaws.exe" "%1"In addition to this check if there is association for .jnlp in the HKCU branch. If you ever tried "Open with" then windows will add association to user branch and it will hide system wide settings.
Good way to troubleshoot this is to use Process Monitor from sysinternals.com and inspect what .jnlp related registry keys are read.
Please file a bug if you can find a way to reproduce a problem or will find out what exactly is wrong in the registry.

File association bug

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