File cannot be opened from iCloud

Hi,
so I have multiple documents in my iCloud for all iWorks programs.
One numbers file however will no longer open or download.
If I try to open it on my MBPr I get the following error
"The document could not be opened"
If I try to copy it onto my desktop I get the following error
"cannot be converted. Please install a newer version of iWork."
* mind you all my software is up to date.
If I try to open it on my iOS device I get the following error
"Spreadsheet can't be opened."
And last but not least if I try to open it via iCloud.com
no matter what format I choose to download
I can see the thumbnail, but I just cannot get the damned thing to open.
any other ideas what I might try? anyone?

My girlfriend's sister is having the same problem. We managed to get the pages file onto a PC to have a look and it's a folder called "name.pages-tef"
Inside the folder are the following:
If I open the index.db file with a text editor, I can see the text but it's surrounded by gobbledygook code.
Any help would be much appreciated as it's 3 months worth of notes apparently. If you try and share it as Pages file, PDF or Word from the Pages app on iPad where it is or from iCloud, it fails. Literally just need to be able to print this so she can get her notes back.

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    Inside the folder are the following:
    If I open the index.db file with a text editor, I can see the text but it's surrounded by gobbledygook code.
    Any help would be much appreciated as it's 3 months worth of notes apparently. If you try and share it as Pages file, PDF or Word from the Pages app on iPad where it is or from iCloud, it fails. Literally just need to be able to print this so she can get her notes back.

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