File conversion is not working

File conversion is not working.

Using online services and it simply times out. I login and upload the file
I want converted and it takes 5 mins or longer and then simply says the
file conversion failed.
I got one file to work, but it took like 12 tries.
Very annoying and it's impossible to call and get a tech person to help.
On Tuesday, February 11, 2014, PECourtejoie <[email protected]

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