"File Corrupt" error when opening Driver software for OfficeJet 4500 G510n-z

I'm trying to reinstall the software for my OfficeJet 4500 G510n-z printer and I have downloaded the drivers from the HP support site multiple times. Each time I try to open the file I get an error of "File is Corrupt" and it stops opening. I was able to eventually install the printer but not the HP Solution Software.
I am running 64-bit Windows 7.
As you can see below, I have the printer installed but not the Solution Center. How can I add the Solution Center?

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Trying to find Windows 7 driver / software for OfficeJet 4500 (CB867A) connected using Wired Network

Hello,
I am trying to use my Son-in-Law's HP OfficeJet 4500 CB867A (G510G). I am able to SUCCESSFULLY:
Communicate using a browser with the printer (e.g. http:\\192.168.10.139)
Print from my Samsung Galaxy S3 32GB phone using the HP Android software. If finds the printer just find and prints just fine.
Thus the printer looks to be connected successfully to the network. (Wouldn't you agree?)
The problem is installing the printer on our various Windows 7 Ultimate x64 systems. Right now I've only been trying my workstation (Dell T7500). When I follow the directions what comes down is the basic driver and software. The basic driver and software ONLY supports USB. I cam to this conclusion throgh two facts:
The documentation on the download page, when you look at the details says only supports USB. This is true for G510A and G510G. I didn't try G501N, as it is wireless. Maybe it is really Wire and Wireles . . .
I can't get the setup Wizard to try to find the printer through anything but USB.
How do I get Windows 7 to recognize this WIRED (e.g. Cat7 cable) HP All-in-One printer?
Thank you?

Hello,
Thank you for the very quick reply. I will try the download link you gave me.
As for the documentation, I looked again and what I'm seeing says Windows 7 and does say for "USB only." I page and what I'm reading are:
URL: http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-4500-All-in-One-Printer-Series---G510/3...
The text I'm reading says:
Details
The Full Feature Software and driver solution is the complete software solution intended for users who want more than just a basic drivers.
IMPORTANT NOTES
For Windows XP SP 1 Starter Edition and Windows Vista Starter Edition
Only printer drivers and the Toolbox are available
Is supported for USB only
Hardware Setup Wizard is not available
After downloading and installing this software, I got two icons on the desktop. They both (in their own ways) insisted on using USB to connect to the printer. One was a HP Solution Center and the other a HP Printer Setup icon/program.
Again I'll look at your download. Hopefully, it will be what a wired printer needs to print and scan! :-)

Firmware upgrade for Officejet 4500 G510n-z

Please. i need the firmware upgrade for Officejet 4500 G510n-z or at the original firmware. my machine is acting uncommon. The paper feeder process start and page stop in the middle.
thanks for all your help.
Regards;
Carlos Peguero

Yes, there should have been either a firmware update/patch, or a full recall on this device.
The software setup and configuration is bad enough for one humble computer, but when used as
intended with multiple devices it's an absolute headache.
I am constantly having to unplug the printer because the machine has decided it needs to rest for a bit. Okay,
everybody deserves a break now and then. But it goes into coma mode and I could be jesus himself and the power
or any other button) still would not wake it.
I would get into the rest but I'm not getting a helpful vibe from the forum; it's more defensive of a product which, apparently just under 5000 people have come by to check on. My friend at Microsoft talked to an HP engineer, who
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Hello:
Need to know where I can find updated drivers for my OfficeJet 4500 G510n-z printer. I am using Windows 8.1 operating system.
I have tried using the link at HP, but at the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. When I do that, I still get an error message saying something like "the link cannot be found." I also get another message at some pont indicating that the full version needs to be uploaded. Then, the same process starts all over again. I should add that the printer disc says that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
I have tried this 6 or 7 times with the same result. Dell (the company from which I bought the laptop) was useless and suggested I contact HP.
I can no longer scan, either, because the computer isn't recognzing that the printer has a scan function, so when I go to use PaperPort 12 to scan stuff, it doesn't recognize that a printer is attached.
Any help resolving these problems would be greatly appreciated.
Thanks!
This question was solved.
View Solution.

Oops! Thanks "Shlomil" not "Shlomi" - Sorry!

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Hi,
I hope someone can help me with this problem.
I bought an Officejet 4500 G510n and all was working fine on my old MacBook laptop. I have recently switched to a MacBook Air running OS X 10.8 and I can no longer connect wirelessly to this printer.
I have tried the following:
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- disconnecting USB cable to printer.
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Attached is the screen-shot of what I'm seeing.
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From what you describe, you are using a USB cable but the information displayed there is for wireless. What you would want to do is install the printer using the USB cable and selecting USB installation, then use the software to complete the USB to Wireless conversion.
Either this, or you can set up the printer on your wireless network using the wireless setup wizard and then install using Networked - Wireless as the installation type.
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How long does it take to download and install full feature software for Officejet 4500 g510g-m?

I have been updating my software in hopes I can get my Officejet 4500 g510g-m to work wirelessly but the full feature software has been at the "installing software" stage for over an hour. Is this normal? Also, anyone know where I can find a step by step guide on setting up my printer for wireless use? Is it even possible?

The download speed is dependent on many things, but is often a factor of your Internet provider's service. If you are on basic DSL, then over an hour is not out of line. If you are on cable, something is wrong.
Try this for a guide: www.hp.com/go/wirelessprinting
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I am employed by HP

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Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Officejet 4500 g510n-z driver download link?

Just wondering if there was a direct download link for Officejet 4500 g510n-z? I've been trying all morning and haven't been able to from the HP site. Keeps getting stuck at .......compiling your results. Thanks in advance.

Hi @RoyGene,
Welcome to the HP Forums!
I noticed that you are having trouble installing your HP Officejet 4500 G510n-z on your Windows 8.1 computer. I am happy to help with this installation issue!
I would recommend the following:
Uninstall the software. Uninstalling the Printer Software. (In case any old software is still present or partially installed, otherwise carry on to the next step).
Clean boot the computer. How to perform a clean boot in Windows.
Re-install using the HP Printer Install Wizard for Windows.
Hope this resolves your installation issue, and have a great day!
RnRMusicMan
I work on behalf of HP
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"File Corrupt" error when opening Driver software for OfficeJet 4500 G510n-z

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