File encrypted on one PC but not others

I have a file that was encrypted then burned to a CD. If I open the file on the CD on my computer, it is not password protected. The person who burned the CD can open the file on the CD and gets the box where she has to enter the password to open the file. Once she enters the password, the document says "secured" on the top. When I open the file on my computer, it is not secured. I also had 2 other people open the file on the CD and it is not encrypted. I promise I watched her open the file from the CD drive and not another drive on her computer. Any ideas as why this may be happening?

What does it say for security on each computer?
That is, look under File > Properties -- Security to see what it says.
Also, what software is in use (including version) on each computer?

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WMP will play some mp3 and mkv files to my Sony TV but not others

Hi,
Windows Media Player will play some mp3 and mkv files to my Sony Bravia TV (KDL70W850B) but not others. I get the error: “Failed to retrieve media information”. Sometimes if I make a copy of the files that don’t play, I am able to play the copied files.
I normally right click on files and select ‘Play to’ and then pick my TV from the list. The following is an example of some files (as displayed in Windows Explorer) and which do and don’t play:
File Type                    Size        Length             Result
mkv              1,122,598 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 432,333 KB        00:41:30           Plays
mp4                 291,948 KB        00:41:30           Plays
mkv              1,203,197 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv              1,350,122 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mp4                 429,571 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 305,643 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 313,371 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 353,589 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 331,899 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 328,495 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 415,954 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mp4                 340,388 KB        00:41:30           Failed to retrieve media information
from server. Will play when file is copied and copied file is played.
mkv                 106,936 KB        00:10:53           Plays
mkv                 212,223 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 219,336 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 191,884 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 178,798 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 218,238 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 191,887 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 197,373 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 180,367 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
mkv                 180,894 KB
No ‘Play to’ option. Still no ‘Play to’ option when file is copied.
I have stopped and restarted the Windows Media Player Network Sharing Service and the UPnP Device Host Service; I also linked a Windows Live ID but this did not help. All devices have access to my PC and my TV has the latest software.
I have Windows 7 and WMP 12 and according to my TV specs, the DLNA supported formats are: MPEG1/ MPEG2PS/ MPEG2TS/ AVCHD/ MP4Part10/ MP4Part2/ AVI(XVID)/ AVI(MotionJpeg)/ MOV/ WMV/ MKV/ WEBM/ 3GPP/ MP3/ WMA/ LPCM/ JPEG/ MPO
I would appreciate any help you can offer.
Thank you

It seems to be an issue with Sony Bravia TV. According to the following article:
Supported File Formats for DLNA® and USB Compatible Sony® TVs
Under -Not all files are guaranteed to play.
Sometimes HandBrake
does help. I shall suggest you to contact Sony Bravia TV support.
S.Sengupta, Windows Entertainment and Connected Home MVP

CR2 files open from one camera, but not the other in CS2

Running Mac with CS2. My camera raw files shot with my lovely Canon 5D open and can be viewed in bridge and in photoshop, but NOT the camera raw from my brand new Canon powershot G9. They are both producing CR2 files. I can see the images in the bridge browser window, but when I double click to open I get a dialogue box that says, "Could not complete your request because Photoshop does not recognize this type of file." I have the 3.7 plug in installed. Please, some god or goddess of photoshop out there, show me the error of my ways!

Walt,
I will answer your questions to the best of my ability. But hopefully others who are better at this than I am will offer their help as well. So, here goes.
1. Everyone has their preferred method of using Bridge. In the Photoshop preferences I have not checked the box to have bridge start automatically. Although I use Bridge most of the time, there are occasions when I don't want to use it. So I prefer to start my Photoshop session by starting Bridge first, and then double-click on an image in Bridge to have it opened in Photoshop. In the Bridge preferences, I have checked the "Double-Click Edits Camera Raw Settings in Bridge", and I like working that way.
2. I have seen several people comment about having this problem. And occasionally it will develop after you have been using Bridge/Photoshop for a while. The only thing I can suggest is for you to hold down the Ctrl key while you start Bridge. A dialogue will appear that will allow you to reset your preferences. There are three options and you should choose all three. I know, you haven't had it installed very long, but this "could" be the problem. One guy I talked with said that he had to do it several times before it fixed the problem.
3. You indicated that you downloaded Camera Raw 4(5). What does that mean? Did you download version 4.5, which is the latest version? And, did you follow the installation instructions that were on the download page? The new plug-in must be put in the exact directory specified, replacing the old version that is already there. The old version cannot be put in a sub folder. You might as well get rid of it. You don't need it anymore. And, again, it has to go into the specific folder designated in the instructions. After you have done that, in Photoshop goto Help/About Plug-ins and click on Camera Raw. It should only be listed once, and when you click on it you should get a dialogue that will tell you what version you have installed.
4. After I installed CS3, when I inserted a card into my card reader I was presented with the normal Windows options. One of the options I was given was to download using Bridge. I chose that option and indicated to always use that option. I haven't had any problems with it since. But if that option isn't there, you can open Bridge and click on the File menu. There is an option to download images from your camera. It has worked well for me.

Include CD text is grayed out on one computer but not other?

I am having a strange issue with Itunes on different computers. I have Itunes on both my home computer and my computer at work. On my work computer which is an HP, when I go to preferences>Advanced>Burning> I can select “include CD text”, and everything works fine. However, on my home computer running the same version of ITunes, that option is grayed out and I can’t select it. I have checked some settings, but can’t seem to figure out why I can’t select it on my home computer. Please Help
HP Windows XP

Ok, I finally got a chance to burn a CD using the Nero express program. Although it was a two step process; 1. burn songs to CD and 2. save tracks to CD, the song names were recognized by the Sure Thing label program, but not the ITunes program. I brought the CD to work, and put it in the computer and the ITunes program did not find the CD text there either. I would assume that the DVD/CD writer IS capable of writing the CD text to the audio CD since the tracks are recognizable by both the Nero program and the Sure Thing label program. Now to figure out why I can’t select “include CD text” in the ITunes preferences on that computer. Oh, I also looked up the model of the work computer disk drive (HP DVD Writer 640I) that allowes the selection of "include CD text" and the home computer disk drive (HP DVD writer 740I) that has this option grayed out. The specs are almost identical with the possible improvements to the later model 740I. I don't know, weird stuff.

Time capsule wireless so slow with one Macbook but not other

We have a Time capsule network set up to run at 5 GHz, and (out of necessity because of the problems) an older wireless g access point running in parallel.
One macbook running Leopard gets good speed when connected to the 5Ghz network, as does the Apple TV, which can also stream almost flawlessly by airtunes to an airport express connected to a hifi.
However, if I try to connect to another macbook (still running Tiger) to the time capsule network (even with the other components switched off) then the connection is frequently really slow, such that the web becomes unusable and it is impossible to reliably stream to the express or ATV. However, if I switch to our old g rated wireless access point connected to the same router as the Time capsule then I get a much higher speed connection, although airtunes still intermittently drops sound, but I can stream an HD movie to ATV with no problem.
Why is one Macbook fine but the other is so slow on the 5Ghz network?

Glad to see the overwhelming response to my post : )
Anyway, I have upgraded the OS to Snow Leopard and the 5Ghz network seems to have speeded up considerably on this macbook. Perhaps it was a problem with Tiger.

Screen Sharing/File works on one computer but not the other???

Two computers, both running the exact same version of Snow Leopard.
One is a Unibody MacBook Pro 2.66, the other 27" iMac i7. The MacBook Pro can't connect to the iMac, but I can get the iMac to connect to the MacBook Pro to pull files and screen share (pull files from MacBook, while on iMac).
My settings seem to be exactly the same. I've gone over them again and again (in sharing) is there something I might be overlooking?
Is there a firewall that might be enabled on one? Something else?

HI,
The MacBook Pro can't connect to the iMac
Just checking... open System Preferences / Sharing. Make sure File Sharing and Screen Sharing are selected.
You may have to click the gold padlock icon bottom left corner of that pane to make changes. You will be prompted for your admin password.
Firewall on or off shouldn't make a difference.
Carolyn

Cannot Retrieve referenced URL in wscript file from Local System Account, but not other accounts on the computer.

Hello,
I have a WScript File that includes an external resource (js file).
It works on one computer and it does not work on another computer.
If I run this file from a normal admin command prompt everything runs fine on both computers.
If I run this file from the Local System account using PsExec it runs fine on one of the computers and throws an error "Cannot Retrieve referenced URL" on the other computer.
The reason I want it to run from the Local System account is that it is executed from a Windows Service.
Is there some setting or some way for the IE cache to get corrupt on the Local System account or something like that?

JRV,
You are by far the worst 'support' person I've ever seen. If you aren't going to be thoughtful in providing support, don't pretend. If you're going to pretend, leave your condescension on the shelf. You have provided no thoughtfulness whatsoever to his issue,
and have in no way improved the discourse. You are arrogant and condescending without exhibiting any intelligence whatsoever. I'm impressed Matt kept calm through your demeaning, counterproductive diatribes.
Matt,
First I'd check UAC settings, because I believe that can change how elevation works substantially.
Second, I would check the versions of wscript.exe on both machines, both in System32 and SysWow, and I'd check for updates bypassing WSUS to make sure there's not something silly going on there (totally a shot in the dark, catch-all theory).
Have you made any headway in the last few weeks?
-John
This is not a support forum and it is not for assistance in fixing broken configurations. It is a scripting forum. The OP proved that the issue is not the script but the environment it is running in. You should not get mad just because you are
not getting satisfaction.
¯\_(ツ)_/¯

Allocate channel sbt_tape hangs for one database, but not others.

We are using Commvault's Simpana Oracle iDataAgent v8.0.0 on Windows 2003 R2.
The database version is 10.2.0.4 and all of the databases run from a single ORACLE_HOME.
The problem is that in one of my databases, allocate channel ... type sbt_tape... hangs.
I'm not connecting to a catalog, on the command line I execute 'rman target /'
My simple script is:
run {
allocate channel ch1 type 'sbt_tape'
PARMS="ENV=(CvClientName=testsvr, CVInstanceName=Instance001), BLKSIZE=262144"
release channel ch1;
In other databases running from this OH, "allocate channel" works fine. But in the one database that I need
to back up, it hangs - just sits there.
I added 'trace=2' to the allocate channel command, but it doesn't produce any useful information. Neither
does the alert log.
What else can I do to debug this problem? Is there a way to recreate the database packages that
RMAN executes for a backup?
Thank you for your help.
Mike

I'm not sure of what value a doc referencing Oracle 9i will do for you so my suggestion would be to first of all leverage the many V$ dynamic performance views to see what it is the Oracle thinks is happening. Perhaps nothing since you don't get a trace file but do your due diligence. You can find them by running the following:
SELECT view_name FROM dba_views WHERE view_name LIKE '%RMAN%'Then open an SR at MyOracleSupport.

Windows 7 not forgetting disconnected USB devices, only on one PC, but not others/difer OS

Okay so I've got 3 computers:
1. Asus M5A99X EVO MOBO, Windows 7 Ultimate 64bit
2. Lenovo Ideapad u310 LAPTOP, Windows 8 (just 8)
3. Asrock z87e-ITX MOBO, Windows 7 Ultimate 64 bit and Windows 8.1 Pro 64-bit
This issue only happens on computer 3 under windows 7.
I've got a KVM switch that's supposed to make switching between these computers easier, it's very basic, it has one USB port going into it, and I plug my keyboard into that, my keyboard has a USB port on it that I plug my mouse into.
When I'm on windows 7 on computer 3 the KVM works fine for about the first 4-7 switches between it and another computer. But after that I get "USB Bandwidth Exceeded" popups. I can switch the port it's plugged into the computer and it will start
working again, but that defeats the purpose of having a KVM. And today it even locked up while I was MANUALLY switching the cable between my computers front access ports, because obviously the KVM wasn't reliable (like I switched between computers once every
4-10 minutes), and even BSOD on me.
I've contacted both Asrock and the KVM manufacturer and they both say it's the other's fault.
So I shrank my C: on Comp3 today and installed windows 8.1 on it, and than I spammed the KVM switching like 8+ times, and it never once locked up or complained about me exceeding the bandwidth.
So that means it's now Windows 7's fault, but it doesn't do this for Comp1.
Somehow my new computers Windows 7 is not working right, and I don't know any viable options I can do about it. (comp3 is only about 1-2 weeks old) I've ran all the windows updates I can and it no longer says there are new updates when i run it.
So I need some help about finding out why my Comp3's Win7 isn't forgetting that a USB device is no longer attached, because Win8.1 seems to have no problem with it.
And just sticking with Windows 8 isn't really the solution, as I can't %^#$#!@ stand Windows8/Metro/Tiles/tablet$@!#onmydesktop.
(laptop is a work laptop and i have no choice, but it's modded so I have my start menu back, but still it's annoying anytime I accidentally leave my desktop.)

...because it happens with even just the keyboard.
Even though it all works with Win8.1 have you:
-Tried a different keyboard?
-Tried connecting mouse and keyboard to an external powered hub and connecting the hub to the kvm?
-Tried connecting kvm to powered hub?

External media files work on one computer but not on another

I have several MOV and MP4 video files that are stored in a specific folder, and some of my presentations display those videos in their slides. Because there are too many video files, they’re not embedded on the presentation, they are (I believe) only linked, or else the presentation file would just get too large.
I usually create the presentations on my home iMac and copy them to my MacBook to take to work. The folders structure is exactly the same on both computers, including the user name.
I upgraded to Keynote 6 (and now to 6.0.1) on both computers (both running on OS Mavericks). When I open on my MacBook a presentation that I created on my iMac, the app says the video files couldn’t be located, and it only displays a still of the video. But the video files are there! The folders are mirrored! This procedure worked fine with version 5.3, but doesn’t work with 6.0.1.
Any suggestions?

I would suggest you revert to using Keynote version 5 and things will work as they did.
Make sure you use version 5 presentation files as files used with 6 will have been converted to version 6 files.
Once Keynote has been updated and is more mature and reliable, you could start using 6 again.

Forms 10g runs well in one computer but not others

Dear gurus,
i have installed my application server forms and reports 10g and manage to connect forms using mozilla firefox web browser (IE failed - i guess this one is IE bugs) in my own computer and it works very well in my own computer.
Weird case is when i tried using other computers to load my forms with same browser settings, it will stuck at the web browser stated opening but nothing is open (grey page after i click ok on the oracle message saying installation successful).
i even tried on the newly reformatted and reinstall windows xp computer also will have the same symptom - stuck at grey page. The problem is, i do not receive any error message beside the grey page thats why not really sure what is wrong.
link:
http://servername.domain.com:7777/forms/frmservlet?form=filename.FMX
jinitiator version : 1.3.1.22
OS: Windows XP sp2
Browser: firefox 2.0
Pop up enabled
connected to 9i database
Does anyone can tell me what can be wrong and how do i solve this please??
Many thanks in advance

Hi Robin,
Looks fine to me - I saw episode 39 in the iTunes Store, and when I subscribed it started downloading episode 39.
Explanation: ummmmm.... internet weirdness?

AEBS drops connection on one computer but not other

I have no idea what is going on. I have read a few threads in the AEBSn forum about intermittent dropouts after a firmware update, but mine is an older AEBSb/g. The strange thing is that I have my iBook and my iMac side-by-side, and most of the time the iBook connects effortlessly to the Airport Network (and then the internet), while the iMac sits there scanning for a network and not discovering one. Sometimes I am able to connect to the network initially on the iMac, but then it suddenly drops to no bars of reception, and I can't get back online. Sometimes it will automatically join again, or sometimes not.
I have taken to having the iBook connected to the Airport, and then sharing its internet connection with the iMac through the ethernet so that I can get the iMac online. I needed to do this to use Software Update to see if there were some updates that might fix this problem, but to no avail.
Right now the iMac is online, with 2 bars in the airport, and the iBook is also connected with full strength. Sigh. I just don't understand. The iMac has been my main computer for many years, and has been connecting to the airport for the last couple of years without major incident.
I did use the iBook to configure the AEBS recently, as I needed to change the network from WPA2 to just plain WPA to allow the iBook to join the network. But I'm pretty sure that the intermittent connection on the iMac started before I did that. In fact, I think I used the iBook to configure the AEBS because I couldn't keep the iMac connected long enough to change anything.
This is the longest the iMac has been online in quite some time. I am also able to switch to an external disk and start up in OS X 10.3.9 on the iMac (I created this startup disk when I upgraded to 10.5). It seems to connect just fine to the network/internet. In fact, after I do that and switch back to 10.5, I seem to have more luck connecting again in 10.5. But still not full signal strength - it fluctuates between 2 and 4 bars.
Anyway, I thought I'd start a new thread on this because of my situation with the two computers. It seems to rule out interference, anyway.

I just want to clarify that when I say the iBook is connected to the Airport, I mean it has joined my network wirelessly.

How do I stop Firefox from auto-reloading pages after I close one window but not others?

This happens when I have two or more separate Firefox windows open. If I close one, and then open a new window, it automatically goes to the sites that were open in the window I closed (as if it were restoring after a crash).
This isn't an issue when I only have one window open, and I have already set the following:
browser.sessionstore.max_resumed_crashes to 0
How can I get this to stop?

accessibility.blockautorefresh is not about restoring tabs from the previous session, but about preventing website from using the location response header to redirect to another website.
Firefox will always reload web pages.
Firefox always needs to reload tabs when you restore tabs from the previous session.
*Tools > Options > General > Startup: [X] "Don’t load tabs until selected"
If restore_on_demand is set, pinned tabs are restored on startup by default.
When restore_on_demand is set to true, the restore_pinned_tabs_on_demand pref overrides that behavior, and pinned tabs will only be restored when they are focused.
browser.sessionstore.restore_pinned_tabs_on_demand (pinned tabs)(false)
browser.sessionstore.restore_on_demand (default as set in Options -> Tabs)(true)
browser.sessionstore.restore_hidden_tabs (tabs in other tab groups)(false)

Home Share - 2 computers, can see one library but not other?

So home sharing is on on both computers, I can see the other computers library under "shared" in iTunes. However, the other computer cannot see my library.
I have tried all the firewall things, turning home sharing off and on, closing computers down and restarting.
Both are using latest version of iTunes.
The only difference between the two is my one is also synched with my iPhone/iCloud
any suggestions please?

Hey rk6547,
Great question. In my experience, the following article provides the best steps towards a resolution when troubleshooting Home Sharing:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

Windows recongnizes one iPhone but not other

My Mom asked my help because her windows XP PC will no longer recognize her iPhone 3GS or my Dad's 3G for Photo transfer. They show up in iTunes and everything works fine there, but they don't show up anywhere else. I tried all the usual ideas regarding windows settings and drivers, etc but no luck.
The wierd thing is that when I plug in MY iPhone (which I only sync to my Mac) everything works fine! Windows recognizes it as new hardware found, it shows up in "my computer" and it asks what to do with the camera photos. However when I plug their phones back in, nothing happens.
We just updated to the latest firmware and latest iTunes and still nothing.
Any ideas?
Thanks in Advance.

Oh, I forgot to mention - My daughter's 2nd gen nano still works fine on this computer!

File encrypted on one PC but not others

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