File export and activity template

Question

Hi,
I would like to use a new communication method that creates an xml file.
So I have created a communication medium with a communication method  - file export - and a transaction type - e-mail.
When I run a campaign with this communication medium, then the xml file is created and the activities as well.
So far so good
However I would like to use an activity template so the created activity shows a dummy text instead of nothing at all.
But I can't use an activity template on a file export, probably because file export isn't an activity.
How can I solve this?
Michael

Answer 1

hi shreedhar
for capturing the campaign response u can check ur display contcat list in which u will get the count the number of times the mail form has been actually accepted by the customer.
this way u can test ur campaign execution and for response recording that once u have executed ur campaign ,just set a strategy for ur work that how u want to use that reposne,
ican tell u how i am doing my way in our project,its like that
once the campaign is executed the response of the customets are actually being captured into the mail server and then once all the response are recorded reports are beings prepared on the basis of that data.
this is just the prototype of the process,u can think of ur own strategy and devise a methodology.
regarding the activity template,do one thing create ur new template ,before that go to SPRO and release the template for activity journal
and then go to the activity journal page and create a new activity template where u mention all the things like start date and end date and product info,and then release the template ,this way the template is tored,
then once u r creating ur campaign to be executed u can use that previously made template there.
best regards
ashish