File has no audio or visual streams
Hi everyone, i know this has been covered before but im getting the same error for a different reason-i think. Im importing clips from a fuji finpix 500exr point and shoot, all clips were taken the same time, same camera and settings on the same card but a handfull give me the above error and have a higher bitrate in their properties. They DID import when i first tried but lagged - video only, they are showing as quicktime movies and play fine on WMP. So is it a problem with the clips or PP?
Any help would be appreciated
It seems that in fact the files that lag were taken with a different camera, which is news to me but probably correct. Which has worried me as the same camers was used for many other important clips so hopefully there is a way to sort it
The one on the right works, the one on the left doesn't
Similar Messages
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.Mov files in CC : The File Has no Audio or Video Streams
I recently updated premier to CC , since i have issues iimporting any .mov files at all.
The specific ones Im trying for my current project are exports from AE , rendered lossless animation .mov , worked fine in CS6 , will play in quicktime and other generic's but always getting the The FIle Has no Audio or Video Streams message when trying to import into a project.
Quicktime is updated so I can't understand why the won't play, is this a CC bug ?
i go back to cs6 on my other comp they open fine...
Ive seen a few topics on this none with a resolution and most of those where from cam's, this is an export from AE, anyone able to help this is stopping me from working atm ......
troyI can verify that Apple screen recordings without audio do not import into any Adobe premeier.
Details on screen recording from Gspot v2.70a:
H.264
qt : Apple QuickTime (.MOV/QT)
File Type: QuickTime (.MOV)
Mime Type: video/quicktime
Len: 1:03.083
Frms: 1,521
Qf: 0.153
Frames/s: 20.000
wx: 1280 x 800
sar: 1.600 (8:5)
However Apple (MAC OSX) screen recordings WITH audio will import.
I would think this should be fixable with hotfixes...
If you (adobe staff) have access to macbook pros 2012 or 2013 models, open quick time pro, do a screen recording, make sure no audio is recording, just your screen movements.. then export to 1080p video (mov is only option).. then on a windows PC try to import that file into adobe premiere. The file will play perfectly fine natively in windows with any player so long as a H264 decoder is available on that system... the problem here is Adobe Premiere. Not the users system.
Edit:
To help those with this issue.. just make sure when you render your mov that you have ANY kind of audio in it.. and just remove the audio track once imported into premiere. I know it's frustrating and you would think something as simple as not having an audio track wouldn't break premiere but alas... we have to work around the shortcomings until they decide to fix it.. just like the VFR issue in premiere. -
'File has no audio or video streaming' error -- I have codecs!
Hi!
I really hope someone can help me!
I am trying to import MOV files into Premiere CS5 (latest version, just downloaded last week) and I get the error message "file has no audio or video streaming.'
I can open these files just fine in Final Cut Pro X (which I hate, so hence why I am back on Premiere).
I already downloaded Quicktime 7, and the Quicktime Pro Codecs here (http://support.apple.com/kb/DL1396). When I tried to install those codecs, I got an error saying there is a newer version of the codecs installed on my machine.
My info:
Mac OS 10.6.8
Quicktime 10
(I read you also needed to download Quicktime 7 for some codecs. I did that, but it didn't help.)
Premiere CS5.5 (Trial)*
*I read the old trial did not allow you to import MOVs, but that the new trial does not have an issue -- so I'm at a loss as to what to do.Here's the info of the original source files:
* * * Media Inspector 0.7.443 file analysis report.
* * * Media Inspector is ©2011 by Diego Massanti - http://mediainfo.massanti.com
* * * MediaInfoLib by Jerome Martinez - http://mediainfo.sourceforge.net
Created on: Feb 1, 2012 2:32:58 PM CST
Report for file: 0002QZ.MXF
General / Container Stream #1
Total Video Streams for this File.................1
Total Audio Streams for this File.................4
Video Codecs Used.................................DV
Audio Codecs Used.................................PCM / PCM / PCM / PCM
File Format.......................................MXF
Play Time.........................................4mn 55s
Total File Size...................................3.96 GiB
Total Stream BitRate..............................115 Mbps
Encoded with......................................Panasonic P2 2.0
Video Stream #1
Codec (Human Name)................................DV
Frame Width.......................................960 pixels
Frame Height......................................720 pixels
Frame Rate........................................29.970 fps
Total Frames......................................8850
Display Aspect Ratio..............................16:9
Video Standard....................................NTSC
Scan Type.........................................Progressive
Color Space.......................................YUV
QF (like Gordian Knot)............................5.187
Video Stream Length...............................4mn 55s 295ms
Video Stream BitRate..............................107 Mbps
Video Stream BitRate Mode.........................VBR
Bit Depth.........................................10 bits
Video Stream Size.................................3.69 GiB (93%)
Audio Stream #1
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #2
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #3
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #4
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%) -
Import mov error. "The file has no audio or video stream".
Very interesting. Would this also explain why i was previously able to import some high def files I downloaded and after the reformat of my computer and reload of cs5.5, I'm now not able to use those files? It's very strange. I did a project, used the high def mov files and it came out great. After a mandatory reformat and reload, now the file doesn't want to import into premier. Error message was... "this file has no audio or video stream"... yet they play fine in media player, and one of the files works, but not the rest. Thanks in advance for any help you can provide. Mark
Mark,
Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements Tips & Tricks sub-forum, which is a repository for articles on how to do things in PrElements.
Maybe our MOD, Steve Grisetti, will move this out to the Premiere Pro CS 5 & CS 5.5 forum, where you will get more replies.
After the reformat, did you install Apple's QT Player? If so, what version.
What is the CODEC in those MOV files? That can be very important, but the very later versions of QT Player should install most of the popular CODEC's, that one sees in MOV, MP4, MTS, etc. files.
Good luck,
Hunt -
Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."
Hi,
When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:
"File Import Failure
151_0010_01.mp4
Error Message
The file has no audio or video streams."
I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already. If anyone knows a fix for this, I would greatly appreciate it. My system and clip info are found below. Thank you, Robert.
OPERATING SYSTEM
Win 7 Ultimate 64bit
CLIP INFO
Complete name \BPAV\CLPR\151_0009_01\151_0009_01.MP4
Format : MPEG-4
Commercial name : XDCAM EX 35
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1.76 GiB
Duration : 7mn 5s
Overall bit rate mode : Variable
Overall bit rate : 35.6 Mbps
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10
Video
ID : 1
Format : MPEG Video
Commercial name : XDCAM EX 35
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Codec ID : 61
Duration : 7mn 5s
Bit rate mode : Variable
Bit rate : 34.0 Mbps
Maximum bit rate : 35.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 1.231
Stream size : 1.68 GiB (96%)
Language : English
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : PCM
Format settings, Endianness : Big
Format settings, Sign : Signed
Codec ID : twos
Duration : 7mn 5s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 77.9 MiB (4%)
Language : English
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10I encountered a similar problem. I had quicktime files that would play in the quicktime player from the desktop, but wouldn't import the files "the file has no audio or video streams". I had just reinstalled quicktime, and Premier with no change. Finally realized that we had Barracuda protection that was at fault. It was preventing communication to the quicktime codec and thus Premier could not interpret the footage. Another symptom, I would also launch After Effects and it would tell me that quicktime wasn't installed.
I solved this by uninstalling Barracuda. We reported the fault to Barracuda, and have not seen any change in the software. -
Import failure - GoPro Hero4 4k30fps -"The file has no audio or video streams"
I am trying to import a 4k30fps video from a GoPro Hero4 Black and I get this message "The file has no audio or video streams"
I have tried importing in a number of different ways, does anyone have any help or advice?
I am using Windows 7 64 bit and Adobe Premiere 8.0.1 (21)
Thank youUninstalling and reinstalling a "Typical" Apple Quicktime installation seemed to fix the problem.
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Premiere pro cc link offline media error message:the file has no audio or video streams
hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro? -
The file has no audio or video streams
Before posting this question, I did a quick search and found out someone else has already reported this problem, and the cause seemed to be the absence of Quicktime player when importing *.mov files. In my case, i do have quicktime on my PC and as a matter of fact, the export worked perfectly with these *.mov in my sequence before.
Today when I open my project, these *mov files became offline. And when I tried to Link Media, it gave me the no audio or video streams errer. What is wrong with it? I have not done anything to PP since the last time when everything was perfect.Never mind. I just figured it out myself. I installed bluestacks emulator on my PC that apparently confused the system. After uninstalling it, PP is working fine again.
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This file has no audio or video streams
I've been able to successfuly import any of my video files, except for one. It was shot on the same day, same series, same camera. Plays in QuickTime just fine. It's the only file that gives me this error. Can anyone help?
Look familiar?
It imported and properly shows video and audio, as you can see. Does the file not import at all, or does it import but is "blank?" If it imports but doesn't show video or audio, try deleting the CFA, PEK and QTINDEX files that are generated from the clip, while is Premiere closed. Generally, these are saved next to the source files, and their names are derived from the source footage name. Reopen your project and try reimporting the clip.
If that doesn't work, download MPEG Streamclip and open the clip in it. Select File > Save As, and pick a new file name for the clip; save it. This will create a copy of the clip, but rewrite the clip's headers, so there will be no change of the video/audio. Try importing that one. -
Hello, I have no idea why this is happened? I went open my saved project, and suddenly several files are offline.. I tried to link back the files but Error Message appear on the screen like the picture above.
I have never changing anything.. it's still the same files since the last time I saved the project.. hope anyone give me some helps, thank you.More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840 -
File Import Failure, Error Message: The files has no audio or video streams
I get this error when I am importing a files that plays a video on my computer. It is a .mov. shot on an IPad, and the others were imported without an issue.
Details about my system:
HARDWARE:
Dell Laptop
Manufacturer: Dell Inc.
Model : Latitude E5440
OS:
Windows 7 Professional x64
Version: 7601
Service Pack: Service Pack 1
Processor:
Intel(R) Core(TM) i5-4300U Cpu @ 1.90GHz 2.50 GHz
Installed memory (RAM):
8.00 GB (6.4 ALLOCATED TO premiere pro)
System type:
64-bit Operating System
Display adapters:
Intel® HD Graphics Family (not a card, this is a laptop)
SPACE:
Available Physical Memory 4148 MB
Total Physical Memory 8097 MB
(this is a GE computer with Security features)
Total Space 298 GB
Free Space 51 GB (trying to increase now)
System BIOS Info BIOS Date: 9/18/13More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840 -
CS6 File import failure,Error "The file has no audio or video streams"
I installed adobe cs6 in trial,but when I trying to use premiere ,It cannot import mp4 video recorded by Sony .
The recorded video with xml file,and some infomation in xml :
<VideoFormat>
<VideoRecPort port="DIRECT"/>
<VideoFrame videoCodec="MPEG2HD35_1920_1080_MP@HL" captureFps="50.00i" formatFps="50i"/>
<VideoLayout pixel="1920" numOfVerticalLine="1080" aspectRatio="16:9"/>
</VideoFormat>
<AudioFormat numOfChannel="2">
<AudioRecPort port="ANALOG" audioCodec="LPCM16" trackDst="CH1"/>
<AudioRecPort port="ANALOG" audioCodec="LPCM16" trackDst="CH2"/>
</AudioFormat>
<Device manufacturer="Sony" modelName="PMW-EX1R" serialNo="0517609">
</Device>
<Lens modelName="XS14X5.8AS-X8D"/>
But this mp4 file I can play with media player.My OS info:
OS:Windows 7 X64 SP1.
CPU:Intel i7 860
RAM:8G
sorry for my bad english.
Please Help!Thanks.I'm sorry.. I'm not good with terms and specs.
All I know is.. I'm not doing nothing different that I always did with Premiere CS5.5 and CS5.
> record
> connect camera
> copy .mp4 from SxS to my HDD
> import with Premiere CS5.5
BUT... When I try to import that exactly same file, all I get is: -
The file has no audio or video streams : error importing MP4 (H.264+AAC)
Hello, greetings from Spain.
I'm getting an error with all my mp4 files generated with the avermedia live gamer portable lite when i try to import them on my project.
All those files worked perfectly before the premiere actualization to 2014 version.
Any ideas on how to solve this issue?
Thanks in advance!Clear Media cache data base. Also clean it out manually.
Rename folder the mp's are in and import into new project.
See if that will help. -
Canon MTS file has no audio in Premiere
I have a Canon VIXIA HF G30 camcorder which I shot video on yesterday. I just downloaded it from the camera using Canon's Data Import Utility software. I then go to Premiere Pro CC 2014 and import the clip. There is no audio if I play from the source window or if I add to timeline and try playing from the sequence. If I play the file using the default video player in windows, which is Cyberlink PowerDVD, there isn't audio either. However Windows Media Player plays the video with audio just fine.
How do I fix this. I hope people aren't going to tell me I need to buy some kind of conversion software. I ran updates, so I don't know what else to do.
Please help! I need this video ASAP.FYI, if anyone else has this issue... while I had Adobe Enterprise tech connected to my computer trying various things I continued my research and found this thread. CC 2014. Now AVCHD files have no audio.
I suggested that he try it, and although he signed out and deactivated using a different method (I wanted to steal the mouse control back and just try the easy way, but whatever...) it worked! I hope every Adobe tech updates their notes for this issue. If I didn't find this thread, I'm sure he would have given up or had me on a week long hold while they figure it out, or I'd have smashed my laptop by now.
Hi UCAgrad,
Some things to try:
Choose Help > Sign Out, restart Premiere Pro, choose Help > Sign In. This activates the application.
Some users have also had success by using Adobe Cleaner and then reinstalling Premiere Pro (on Mac).
Another user (on Windows) had success by reinstalling the OS, then Premiere Pro.
Thanks,
Kevin -
File Has No Audio/Video Streams.
I've looked through almost all of these forum posts about this error. I have QuickTime, VLC, Windows Media Player, and everytime I try to drop a media file into my project, it comes up with the same error. Image files can be imported without a problem, only when I try to drag and drop and other sort of media. I'm running on Windows 7 if that has anything to do with it.
More information needed for someone to help... click these links and provided the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
>media file
What KIND of file?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
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