File import difficulties in L5.6

A number of files of various formats (avi, MOV, mp4, NEF, jpeg, tif) will not import into Lightroom 5.6, although Elements 12, and Photoviewer have no problem dealing with them. I don't think the files are corrupted and the same hardware is used in each case importing from an external USB3 disk. When importing under the 'Add' option most files import without a problem but some fail with the message 'An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed', and others fail with the message 'no photos found for import'. I am new to Lightroom and would really appreciate some help with this, R.

Oops, sorry.
Nick

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File Import Error for mpeg-1?

When attempting to add mpeg1 files to render queue, AME 5.0.1.0 displays a messagebox "File Import Error" "Error while decompressing the source file".
These mpeg1s are direct from my Sony DSC-N2 point-&-shoot. GSpot identifies them as mpeg1 video codec & 32khz,64kbs,mono layer2 audio. VirtualDub has no problem with these files.
Any ideas? I'd upload them here but as uncompressed mpeg1s they're 41 & 19MB.

Hi Peter,
Thanks for posting the clip. I tested it and was able to reproduce your results. In Adobe Media Encoder 5.0.1, installed as part of CS5 Design Premium on Windows 7 64-bit with QuickTime 7.6.9, encoding the file to F4V (or FLV or H.264) was very very slow. It looks like AME is duplicating every frame many times over, which was confirmed when I stopped the encode and examined the partial file.
The problem did not occur, however, on a similar computer with CS5 Production Premium installed.
The reason, if I understand the inner workings of AME well (which I like to think that I do), has to do with which codecs are installed with AME, which is dependent on which Adobe products you have installed. Only Production Premium, After Effects, and Premiere Pro include the MPEG codecs necessary for AME to decode MPEG files natively. Design Premium, Flash, or any other Adobe product that installs AME do not install the MPEG codecs.
In theory, AME shouldn't be able to read your MPEG file at all. But when QuickTime is installed AME has a rule that allows it to ask QuickTime if it can decode certain types of files if AME can't decode them natively. In this case, yes, QuickTime can read this MPEG file. So it's actually QuickTime that is decoding the file for AME, and then AME takes those frames and encodes them to the output format. If you didn't have QuickTime installed, AME would just produce an error when you tried to open the file. (I confirmed this by uninstalling QuickTime; this is also why your previous bad QuickTime install was generating the error you first posted about.)
The problem here seems to be that QuickTime and AME aren't talking together very well. Either AME isn't requesting the frames correctly, or QuickTime isn't handing over the frames correctly.
The best workaround for you will be to use a different program to transcode your MPEG files to a different format. Either directly to F4V, or to an intermediate format (QuickTime, AVI, other) that you can then import into AME so it can properly transcode it.
Or you can take Jim's suggestion and shoot with a camera that produces files that are more friendly to editing. MPEG files are notoriously difficult to decode efficiently for editing, and the wide variety of implementations of the MPEG guidelines makes it nearly impossible for editing programs to be compatible with every single device that can write MPEG files.
I do have some good news: this problem has already been resolved for a future release of AME; my test of an internal build did not reproduce the problem.
-=TimK
-=Adobe After Effects and Adobe Media Encoder QE

Anyone know how I can get an audio file imported into my iTunes' podcast directory, rather than the music directory?

Anyone know how I can get an audio file imported into my iTunes' podcast directory, rather than the music directory?
I downloaded a series of podcasts recently. They were imported into my "music" directory instead, making it more difficult for me to recall where I left off with the last podcast I listened to before having to stop it for whatever reason. Thanks in advance for any help.

You can do it, though the result isn't ideal. Import your episode, then select it in the Music list and hit command-i to bring up the info panel:
However each episode you do this with will turn up as a 'podcast' with no name - and it doesn't seem possible to give it one - containing the one episode:

My scanner isn't a choice in File Import in PSE 8 for Mac

I just loaded PSE 8 in my new Macbook (Snow Leopard), but my Epson scanner doesn't appear in File>Import. I've followed all the instructions I can find including loading Rosetta and downloading the Twain drivers from the Epson site. Can anyone help?

You will need to go to Epson's site to see what is available for your scanner model. If you find one, download it and follow the instructions for installing it.
Sorry I can't be more specific, but I have a canon scanner (and it's so old there's never going to be an intel plug-in for it).

SWF file imports as 32x32 icon into DW and will not show Flash playing in browser. WHY???

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

CS5.5 hangs on file import

I have been using PP for several versions and have never experienced any major issues until now. At some point in the last few weeks (cannot link it to a recent PP update, but that may be the case) I have started having extreme problems when importing files. It started on my laptop, then I experienced the same problem on my desktop.
I nearly always import .mov files and have had no problems in the past. Now PP hangs randomly on file import. It seems to work more often than not if I import one file at a time, but even then it may stop randomly on a file. If I restart it may successfully import the file it stopped on, or it may crash again. It is impossible to import a large batch of files at once, so working on a large project is now almost impossible. I cannot see anything in this forum that relates to it. I am running Windows 7 an PP version 5.5.0. In addition my laptop version randomly shows 'pending' against different files - this changes to other files if I re-start. If I try to re-link it can also cause a hang.
One other change in my workflow. I have switched from a Canon 5D mark II to a mark III. But I can read and edit the files succesfully and play them in other applications, just as with the mark II. But even with the mark III I successfully imported my first batch of files about a month ago and had no problems whatsoever.
Any ideas?

Update
I have been researching this further. There is a possibility that this is related to the new container format in the 5D mark III. This camera now allows high or low compression .mov files to be created. In the mark II they were all low compression. The last batch that I created was high compression. It is possible that PP is having trouble with these. It still randomly rejects files and randomly reports some as being off-line, yet the next time I connect they are back on-line. I created a batch of 10 with low compression and they loaded correctly, but have not tested this with a large batch of real files. I am also checking with Canon to see what has changed.
If anyone has any further advice or experience I'd be grateful. In the meantime it seems that the only way I can safely process these files is to run them all through the media encode and convert them to mp4 or something similar.
Further update
I am gradually answering my own question here. For anyone with a Canon 5D mark III you might be interested.
First batch of footage shot on 5D mk III set to 1080P high compression. This caused PP and Media Encode (ME) to crash frequently. Even footage already loaded came back with an off-line message randomly.
Test set of footage shot on 5D mk II worked perfectly in the same project. There are no compression options on the mk II.
Could not convert original batch with ME so used MPEG Streamclip to convert the batch of 100+. Conversion worked first time. Import into PP worked perfectly.
Shot a test batch of 10 with the mk III in low compression and they all imported with no problems.
This points to an incompatibility between PP/ME and the new 5D mk III low compression format files. I'll report this as a bug to Adobe. I have already reported it to Canon.

In Premiere Pro CS5.5 AVI file imports audio only - no video.

I've got a file (one of 3) I've been given to create a smaller file (320x480) from.
The file is an avi file and plays (video and audio) just fine in the native Windows media player. (I'm on Windows 7 Ultimate 64-bit) There are no issues of memory or HDisc space.
Video:
The file is 2:21:29 in length.
720x480
Data rate 1489kbps
Total bitrate 1617kbps
29 frames/second
Audio:
Bit rate 128kbps
Channels 2 (stereo)
Audio sample rate 48 kHz
The file is about 1.6Gb
This is one of 3 I recieved. The other two were of comparable specs and similar length (not exactly but one was longer, the other shorter.)
The problem is that this particular file (the other two import perfectly), when imported, only comes in as an audio file. No video imports. The other files import as audio and video. No error message either.
I've imported all kinds of video files in the past with different frame sizes, rates, and aspect ratios, and codecs, yet I've never had one that only imports the audio without the video.
Suggestions?!

Post in the Premiere Pro forum. This forum is for suite specific issues only.
Bob

I'm having trouble transfering bookmarks from Safari to Firefox. File, "Import" button is grayed out. I've gone through your trouble shooting, the database for imports is no longer current.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

How do I write a javascript code to open InDesign File, import Doc, save and export to pdf?

How do I write a javascript code to open InDesign File, import Doc, save and export to pdf?

Hi hasvi,
Need Template(.indt), textframes etc for the following script:
var myFolderInd = Folder.selectDialog();
var myFile = myFolderInd.getFiles("*indt");
app.open(myFile)
var myDoc = app.activeDocument;
var myDocName = myDoc.name;
var mySaveFile = app.activeDocument.save(myFolderInd.fsName + "/" + myDocName.split(".indt").join(".indd"));
var myFolderDoc = Folder.selectDialog();
var myFile1 = myFolderDoc.getFiles("*doc");
mySaveFile.pages[0].textFrames[0].place(File(myFile1))
//~ mySaveFile.place(File(myFile1))
app.activeDocument.textPreferences.smartTextReflow = true;
var myPDFFile = new File(mySaveFile.filePath + "/" + mySaveFile.name.split(".indd").join(".pdf"))
myDoc.exportFile(ExportFormat.PDF_TYPE, File("~/Desktop/abc.pdf"));
alert("Process Completed")
Regards
Siraj

How do you get canoscan lide 110 scanner to display in "file import" menu?

I have several older versions of Photoshop Elements running on various computers. In ALL of them, if you go to "File>Import" you see "Canoscan LIDE xx". when you choose it, there is a great scanning application that runs. On a newer computer, i had Photoshop CS5.5 installed. It only shows WIA under the import menu. The scanning software there is horrible. I tried installing the same scanner (lide 110) on an older computer running older photoshop elements and it showed up. i then installed a older version of the elements software on the new computer. Again, the scanner showed up. Not wanting to break licensing agreements, i just downloaded a brand new version of photoshop elements 12 and installed it. it only shows WIA in the file/import menu and not the scanner. therefore, i dont have the scanning software/application i need. without it, this version of elements is 100% useless to me. can someone please help me get my scanner to appear in the "file>import" menu? Yes, i do have the latest version of software downloaded from canon's website.

Hi,
I believe that this is where PC & MAC versions differ.
The PC version will "get from scanner" in the organizer but the MAC version has to "Import from scanner" in the editor. I don't know why they act differently.
It has been posted on this forum (can't find thread at the moment) a fix for the windows version of copying a module from a previous version if you had one. That is not an official fix.
If I find the link I'll post back.
Brian

File Import Error - Adobe Media Encoder, help!

I'm at a complete loss. AME worked very well for me for a long time and booting it up yesterday gave me a paralyzing error.
Upon trying to import an MOV, MP4, and later a WMV, I received the following error:
File Import Error
The file C:\Users\tj\Desktop\New folder\SH_GS_PeekPlay_DEMO_720.mp4 could not be imported. Could not open source file. Please check that file exists with correct permissions.
I've tried everything I can think of:
1. Moved the file off the server and onto my desktop.
2. Double checked file permissions (all of which I have)
3. Uninstalled AE and Premiere to try to get rid of Media Encoder.
4. Searched for a way to uninstall AME so I could put a fresh install (can't find how to do this)
5. Manually updated AME
6. Reboot (multiple times between these steps)
7. Contact customer support - no help thus far.
I'm running Windows 7 64bit with Adobe CC and AME 7.0.1.58

Tried that as well.
To rule everything out, I had the files placed:
1. On company internal server
2. External Harddrive connected through Firewire
3. Internal Hard Drive (with OS)
4. Internal secondary Hard Drive (data only)
5. On Desktop (technically 1st internal drive)
I have since fixed this by uninstalling every single Adobe application (including Flash and Air) and redownloading and installing each.

File importer detected an inconsistency in the file stucture of (file name). Reading and writing this file's metadata (XMP) has been disabled.

I have duplicated a project to work on another computer. The project opens fine but when I import new footage/audio files I get this message. "File importer detected an inconsistency in the file stucture of (file name). Reading and writing this file's metadata (XMP) has been disabled." Then I can't play my timeline and Premier Pro crashes. I have to force quit and restart my computer to continue working. What does this error really mean? How do you rectify?
Our workflow requires that we duplicate projects to make updates because we are frequently revising but need to keep original project unchanged and intact.

I have a similar issue and message , but occurs when I import AVI clips from OnLocation CS4 to Premier Pro CS4.

File Import Bookmarks is not working

I have latest version of Firefox 5.0
I click File > Import > Opera (or any other selection)
click Next and nothing happens.

See this: https://support.mozilla.com/en-US/kb/Importing%20bookmarks%20and%20other%20data%20from%20other%20browsers
Use the section about exporting HTML and importing HTML from each separate browser.

I have iMovie '11, and I am unable to access mpeg HD video files that I want to edit. The files are fine (I can open and watch them using VLC), but I cannot seem to import the files into iMovie. File Import does not work. Any suggestions??

More detail: I have a bunch of mpeg HD video files that were shot on a SONY HDR-HC3 Handycam camcorder. I would like to edit these into a single video production. I can access and view the mpeg files using VLC (Quicktime does not work with them). However, I seem to be unable to get the mpeg files to interface with iMovie '11 -- I cannot use the File --> Import command, nor can I drag-and-drop them into iMovie.
Is there something anyone might suggest to get this to work? Or are these files incompatible with iMovie? If so, I assume I must purchase a different video editing software program (e.g. Adobe Premeir Pro). Suggestions???
Many thanks in advance for your time and consideration

Yes, I tried that.   The files were ordered by their original numbers as imported from the camera, but I batched them through Phocoshop to downsize all of them into a more manageable file size.   I opened that destination folder from quick time from where it said select image sequence.   I clicked on the first one and opened it.   The result was a large image with an arrow indicating a movie was ready to go.   When I pressed the arrow, though, I realized it had only imported that one frame so there was no movie.   The files are Jpgs and are about 450 KB each.
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File Import Failure with Adobe Premiere Elements 11

I've just installed Adobe Premiere Elements 11 on my Windows computer. I have started a video project, saved it and when I tried to re-open it I got this File Import Failure message "This type of file is not supported or the required codec is not installed". What do I do? Thanks for your help!!

I've just installed Adobe Premiere Elements 11 on my Windows computer. I have started a video project, saved it and when I tried to re-open it I got this File Import Failure message "This type of file is not supported or the required codec is not installed". What do I do? Thanks for your help!!

File import difficulties in L5.6

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