File Import Failure, Error Message: The files has no audio or video streams

I get this error when I am importing a files that plays a video on my computer. It is a .mov. shot on an IPad, and the others were imported without an issue.
Details about my system:
HARDWARE:
Dell Laptop
Manufacturer: Dell Inc.
Model : Latitude E5440
OS:
Windows 7 Professional x64
Version: 7601
Service Pack: Service Pack 1
Processor:
Intel(R) Core(TM) i5-4300U Cpu @ 1.90GHz 2.50 GHz
Installed memory (RAM):
8.00 GB (6.4 ALLOCATED TO premiere pro)
System type:
64-bit Operating System
Display adapters:
Intel® HD Graphics Family (not a card, this is a laptop)
SPACE:
Available Physical Memory 4148 MB
Total Physical Memory 8097 MB
(this is a GE computer with Security features)
Total Space 298 GB
Free Space 51 GB (trying to increase now)
System BIOS Info BIOS Date: 9/18/13

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Import mov error. "The file has no audio or video stream".

Very interesting. Would this also explain why i was previously able to import some high def files I downloaded and after the reformat of my computer and reload of cs5.5, I'm now not able to use those files? It's very strange. I did a project, used the high def mov files and it came out great. After a mandatory reformat and reload, now the file doesn't want to import into premier. Error message was... "this file has no audio or video stream"... yet they play fine in media player, and one of the files works, but not the rest. Thanks in advance for any help you can provide. Mark

Mark,
Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements Tips & Tricks sub-forum, which is a repository for articles on how to do things in PrElements.
Maybe our MOD, Steve Grisetti, will move this out to the Premiere Pro CS 5 & CS 5.5 forum, where you will get more replies.
After the reformat, did you install Apple's QT Player? If so, what version.
What is the CODEC in those MOV files? That can be very important, but the very later versions of QT Player should install most of the popular CODEC's, that one sees in MOV, MP4, MTS, etc. files.
Good luck,
Hunt

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help

Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled

Error message-The installer has insufficent privileges to modify this file:C:\Program Data\microsoft\windows\start menu\programs\iTunes\.iTunes.ink

error message-The installer has insufficent privileges to modify this file:C:\Program Data\microsoft\windows\start menu\programs\iTunes\.iTunes.ink
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That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
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I am trying to import a 4k30fps video from a GoPro Hero4 Black and I get this message "The file has no audio or video streams"
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Uninstalling and reinstalling a "Typical" Apple Quicktime installation seemed to fix the problem.

Premiere pro cc link offline media error message:the file has no audio or video streams

hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."

Hi,
When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:
"File Import Failure
151_0010_01.mp4
Error Message
The file has no audio or video streams."
I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already. If anyone knows a fix for this, I would greatly appreciate it. My system and clip info are found below. Thank you, Robert.
OPERATING SYSTEM
Win 7 Ultimate 64bit
CLIP INFO
Complete name                         \BPAV\CLPR\151_0009_01\151_0009_01.MP4
Format                                   : MPEG-4
Commercial name                    : XDCAM EX 35
Format profile                         : Base Media / Version 2
Codec ID                                : mp42
File size                                : 1.76 GiB
Duration                                 : 7mn 5s
Overall bit rate mode                 : Variable
Overall bit rate                         : 35.6 Mbps
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=15
Codec ID                                 : 61
Duration                                 : 7mn 5s
Bit rate mode                            : Variable
Bit rate                                 : 34.0 Mbps
Maximum bit rate                         : 35.0 Mbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 1.231
Stream size                              : 1.68 GiB (96%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 7mn 5s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 77.9 MiB (4%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10

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I'm trying to install iTunes on my machine and am getting this error message:
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I believe the iWeb file in App support is where the Domain file should be located, correct?
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My iWeb files on Mobile me are also the months old versions, how do I update these so my new site is all that I can see?
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Why do I get the error message: "The file "iTunes Library" cannot be read because it was created by a newer version of iTune." I am using iTunes9.1.1 which, I believe, is the highest for OS 10.4.11 ?

Why do I get the error message: "The file "iTunes Library" cannot be read because it was created by a newer version of iTune." I am using iTunes9.1.1 which, I believe, is the highest for OS 10.4.11 ?

Hello,
Did you reinstall lately?
My 10.4.11 Drive seemes to have iTunes 7.6.2 on it, have you tried Software update to see if iTunes is listed?
Another 10.4.11 drive has iTunes 6.05 on it... I hate upgrading iTunes, seems worse at every upgrade.
The 10.5.8 drive I'm booted from now has iTunes 8.02 on it.

My windows pc is showing an error message "The file iturnes library itl cannot be read"

My windows pc is showing an error message "The file iturnes library itl cannot be read because it was created by a newer version of itunes". I have not downgraded my itunes or done anything with it other than follow standard download instructions .I have an ipad one and iphone 3g, neither work now help?

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

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I cannot open itunes. Getting error message: "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes"
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If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
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Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

Error message the file "itunes.itl" cannot be read because it was created by a newer version of iTunes.

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I know this is an old thread, but the information in it solved my current problem (Windows Vista, upgraded to iTunes 11.2 and resulted in this same .itl error message).
So, I'm here to thank turingtest2 for his excellent instructions to fix my problem. One of tt2's many detailed instructional tips). THANK YOU TURINGTEST2!
PS I'm generally reluctant to "mess with files and such, preferring to use Windows Restore, because it just doesn't seem right to me that end users of Apple devices should have to get into the guts of files and such. Sadly, I have finally just accepted that iOS updates never work right and I either have to deal with work-around fixes or never update. Eventually we do need to update or there will be other problems. All I can say is, I'm sure glad there are folks like turingtest2 here who spend so much time helping us.

File Import Failure, Error Message: The files has no audio or video streams

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