File import

"the following files were not imported because they could not be read" I have never had this issue before importing photos.... what do I need to do?
The files are NEF

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My scanner isn't a choice in File Import in PSE 8 for Mac

I just loaded PSE 8 in my new Macbook (Snow Leopard), but my Epson scanner doesn't appear in File>Import. I've followed all the instructions I can find including loading Rosetta and downloading the Twain drivers from the Epson site. Can anyone help?

You will need to go to Epson's site to see what is available for your scanner model. If you find one, download it and follow the instructions for installing it.
Sorry I can't be more specific, but I have a canon scanner (and it's so old there's never going to be an intel plug-in for it).

SWF file imports as 32x32 icon into DW and will not show Flash playing in browser. WHY???

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

I am importing a 569 x 441 Flash (CS3) swf file into
Dreamweaver. The file imports as a 32 x 32 "Flash" icon. Once I
change the pixel ratio, and select Play in DW - it looks fine. Once
I export and preview in a browser it looks nothing like my file.
WHY??? Can you please help me?

CS5.5 hangs on file import

I have been using PP for several versions and have never experienced any major issues until now. At some point in the last few weeks (cannot link it to a recent PP update, but that may be the case) I have started having extreme problems when importing files. It started on my laptop, then I experienced the same problem on my desktop.
I nearly always import .mov files and have had no problems in the past. Now PP hangs randomly on file import. It seems to work more often than not if I import one file at a time, but even then it may stop randomly on a file. If I restart it may successfully import the file it stopped on, or it may crash again. It is impossible to import a large batch of files at once, so working on a large project is now almost impossible. I cannot see anything in this forum that relates to it. I am running Windows 7 an PP version 5.5.0. In addition my laptop version randomly shows 'pending' against different files - this changes to other files if I re-start. If I try to re-link it can also cause a hang.
One other change in my workflow. I have switched from a Canon 5D mark II to a mark III. But I can read and edit the files succesfully and play them in other applications, just as with the mark II. But even with the mark III I successfully imported my first batch of files about a month ago and had no problems whatsoever.
Any ideas?

Update
I have been researching this further. There is a possibility that this is related to the new container format in the 5D mark III. This camera now allows high or low compression .mov files to be created. In the mark II they were all low compression. The last batch that I created was high compression. It is possible that PP is having trouble with these. It still randomly rejects files and randomly reports some as being off-line, yet the next time I connect they are back on-line. I created a batch of 10 with low compression and they loaded correctly, but have not tested this with a large batch of real files. I am also checking with Canon to see what has changed.
If anyone has any further advice or experience I'd be grateful. In the meantime it seems that the only way I can safely process these files is to run them all through the media encode and convert them to mp4 or something similar.
Further update
I am gradually answering my own question here. For anyone with a Canon 5D mark III you might be interested.
First batch of footage shot on 5D mk III set to 1080P high compression. This caused PP and Media Encode (ME) to crash frequently. Even footage already loaded came back with an off-line message randomly.
Test set of footage shot on 5D mk II worked perfectly in the same project. There are no compression options on the mk II.
Could not convert original batch with ME so used MPEG Streamclip to convert the batch of 100+. Conversion worked first time. Import into PP worked perfectly.
Shot a test batch of 10 with the mk III in low compression and they all imported with no problems.
This points to an incompatibility between PP/ME and the new 5D mk III low compression format files. I'll report this as a bug to Adobe. I have already reported it to Canon.

In Premiere Pro CS5.5 AVI file imports audio only - no video.

I've got a file (one of 3) I've been given to create a smaller file (320x480) from.
The file is an avi file and plays (video and audio) just fine in the native Windows media player. (I'm on Windows 7 Ultimate 64-bit) There are no issues of memory or HDisc space.
Video:
The file is 2:21:29 in length.
720x480
Data rate 1489kbps
Total bitrate 1617kbps
29 frames/second
Audio:
Bit rate 128kbps
Channels 2 (stereo)
Audio sample rate 48 kHz
The file is about 1.6Gb
This is one of 3 I recieved. The other two were of comparable specs and similar length (not exactly but one was longer, the other shorter.)
The problem is that this particular file (the other two import perfectly), when imported, only comes in as an audio file. No video imports. The other files import as audio and video. No error message either.
I've imported all kinds of video files in the past with different frame sizes, rates, and aspect ratios, and codecs, yet I've never had one that only imports the audio without the video.
Suggestions?!

Post in the Premiere Pro forum. This forum is for suite specific issues only.
Bob

I'm having trouble transfering bookmarks from Safari to Firefox. File, "Import" button is grayed out. I've gone through your trouble shooting, the database for imports is no longer current.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

How do I write a javascript code to open InDesign File, import Doc, save and export to pdf?

How do I write a javascript code to open InDesign File, import Doc, save and export to pdf?

Hi hasvi,
Need Template(.indt), textframes etc for the following script:
var myFolderInd = Folder.selectDialog();
var myFile = myFolderInd.getFiles("*indt");
app.open(myFile)
var myDoc = app.activeDocument;
var myDocName = myDoc.name;
var mySaveFile = app.activeDocument.save(myFolderInd.fsName + "/" + myDocName.split(".indt").join(".indd"));
var myFolderDoc = Folder.selectDialog();
var myFile1 = myFolderDoc.getFiles("*doc");
mySaveFile.pages[0].textFrames[0].place(File(myFile1))
//~ mySaveFile.place(File(myFile1))
app.activeDocument.textPreferences.smartTextReflow = true;
var myPDFFile = new File(mySaveFile.filePath + "/" + mySaveFile.name.split(".indd").join(".pdf"))
myDoc.exportFile(ExportFormat.PDF_TYPE, File("~/Desktop/abc.pdf"));
alert("Process Completed")
Regards
Siraj

How do you get canoscan lide 110 scanner to display in "file import" menu?

I have several older versions of Photoshop Elements running on various computers. In ALL of them, if you go to "File>Import" you see "Canoscan LIDE xx". when you choose it, there is a great scanning application that runs. On a newer computer, i had Photoshop CS5.5 installed. It only shows WIA under the import menu. The scanning software there is horrible. I tried installing the same scanner (lide 110) on an older computer running older photoshop elements and it showed up. i then installed a older version of the elements software on the new computer. Again, the scanner showed up. Not wanting to break licensing agreements, i just downloaded a brand new version of photoshop elements 12 and installed it. it only shows WIA in the file/import menu and not the scanner. therefore, i dont have the scanning software/application i need. without it, this version of elements is 100% useless to me. can someone please help me get my scanner to appear in the "file>import" menu? Yes, i do have the latest version of software downloaded from canon's website.

Hi,
I believe that this is where PC & MAC versions differ.
The PC version will "get from scanner" in the organizer but the MAC version has to "Import from scanner" in the editor. I don't know why they act differently.
It has been posted on this forum (can't find thread at the moment) a fix for the windows version of copying a module from a previous version if you had one. That is not an official fix.
If I find the link I'll post back.
Brian

File Import Error - Adobe Media Encoder, help!

I'm at a complete loss. AME worked very well for me for a long time and booting it up yesterday gave me a paralyzing error.
Upon trying to import an MOV, MP4, and later a WMV, I received the following error:
File Import Error
The file C:\Users\tj\Desktop\New folder\SH_GS_PeekPlay_DEMO_720.mp4 could not be imported. Could not open source file. Please check that file exists with correct permissions.
I've tried everything I can think of:
1. Moved the file off the server and onto my desktop.
2. Double checked file permissions (all of which I have)
3. Uninstalled AE and Premiere to try to get rid of Media Encoder.
4. Searched for a way to uninstall AME so I could put a fresh install (can't find how to do this)
5. Manually updated AME
6. Reboot (multiple times between these steps)
7. Contact customer support - no help thus far.
I'm running Windows 7 64bit with Adobe CC and AME 7.0.1.58

Tried that as well.
To rule everything out, I had the files placed:
1. On company internal server
2. External Harddrive connected through Firewire
3. Internal Hard Drive (with OS)
4. Internal secondary Hard Drive (data only)
5. On Desktop (technically 1st internal drive)
I have since fixed this by uninstalling every single Adobe application (including Flash and Air) and redownloading and installing each.

File importer detected an inconsistency in the file stucture of (file name). Reading and writing this file's metadata (XMP) has been disabled.

I have duplicated a project to work on another computer. The project opens fine but when I import new footage/audio files I get this message. "File importer detected an inconsistency in the file stucture of (file name). Reading and writing this file's metadata (XMP) has been disabled." Then I can't play my timeline and Premier Pro crashes. I have to force quit and restart my computer to continue working. What does this error really mean? How do you rectify?
Our workflow requires that we duplicate projects to make updates because we are frequently revising but need to keep original project unchanged and intact.

I have a similar issue and message , but occurs when I import AVI clips from OnLocation CS4 to Premier Pro CS4.

File Import Bookmarks is not working

I have latest version of Firefox 5.0
I click File > Import > Opera (or any other selection)
click Next and nothing happens.

See this: https://support.mozilla.com/en-US/kb/Importing%20bookmarks%20and%20other%20data%20from%20other%20browsers
Use the section about exporting HTML and importing HTML from each separate browser.

I have iMovie '11, and I am unable to access mpeg HD video files that I want to edit. The files are fine (I can open and watch them using VLC), but I cannot seem to import the files into iMovie. File Import does not work. Any suggestions??

More detail: I have a bunch of mpeg HD video files that were shot on a SONY HDR-HC3 Handycam camcorder. I would like to edit these into a single video production. I can access and view the mpeg files using VLC (Quicktime does not work with them). However, I seem to be unable to get the mpeg files to interface with iMovie '11 -- I cannot use the File --> Import command, nor can I drag-and-drop them into iMovie.
Is there something anyone might suggest to get this to work? Or are these files incompatible with iMovie? If so, I assume I must purchase a different video editing software program (e.g. Adobe Premeir Pro). Suggestions???
Many thanks in advance for your time and consideration

Yes, I tried that.   The files were ordered by their original numbers as imported from the camera, but I batched them through Phocoshop to downsize all of them into a more manageable file size.   I opened that destination folder from quick time from where it said select image sequence.   I clicked on the first one and opened it.   The result was a large image with an arrow indicating a movie was ready to go.   When I pressed the arrow, though, I realized it had only imported that one frame so there was no movie.   The files are Jpgs and are about 450 KB each.
    To your knowledge are there any links to iMovie tutorials or quick time tutorials that may address this situation? Maybe there will be one I haven't looked at yet.
    Thanks

File Import Failure with Adobe Premiere Elements 11

I've just installed Adobe Premiere Elements 11 on my Windows computer. I have started a video project, saved it and when I tried to re-open it I got this File Import Failure message "This type of file is not supported or the required codec is not installed". What do I do? Thanks for your help!!

I've just installed Adobe Premiere Elements 11 on my Windows computer. I have started a video project, saved it and when I tried to re-open it I got this File Import Failure message "This type of file is not supported or the required codec is not installed". What do I do? Thanks for your help!!

How do I import a camera video from iphoto to imovie? I went to file, import, camera archives and the video I want I am not able to select. I even tried dragging it from my desktop, but it will not allow me to do so. Please help?

How do I import a camera video from iphoto to imovie? I went to file, import, camera archives and the video I want I am not able to select. I even tried dragging it from my desktop, but it will not allow me to do so. Please help?

Use File/Import/Movie and navigate to the file.

Problem printing PDF picture files imported from JPG using HP Colour InkJet cp1700 printer

When I print PDF picture files imported from JPG using an HP Colour InkJet cp1700 printer, the picture spills over. A wide range of other PDF files print OK. Have tried things such as configuring the printer to scale to letter size, etc,, but without success. Have a Windows 7 64 bit computer and Adobe Acrobat Pro Extended 9.5.5. Any ideas?

Hello there! Welcome to the forums @rt70
I understand you're having some issues with printing PDF files from a website on Windows 7.
I would personally suggest trying to print from that website using a different web browser. If you're using Internet Explorer, try FireFox or Chrome, for example.
You can also try running the Print and Scan Doctor tool, that will search and try and fix printing issues.
If you have any issues that continue, please let me know what they are and which programs, websites, and web browsers you have tried, along with the results from running the diagnostic tool above.
Good luck and have a great day
R a i n b o w 7000I work on behalf of HP
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I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer. when it came up, the scanner had already been added again. With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible). I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application. I tried it, and it works quite well.

File import

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