File Info Hangs Photoshop?

Hello.
I was trying to change the copyright information on a few photos in PS, but every time I open the File Info dialog (ctrl-alt-shift-i) the dialog comes up empty and hangs photoshop. Even if I open PS with a new document and try to open File Info, it still hangs.
Has anyone else noticed this issue and is there a workaround?
Here's my version:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1

Thanks for the suggestion.
I didn't find any files matching with "mru" in the name (I'm running CS6), but did find "FileInfoLibraryPrefs.xml" which contains:
<xfi:libraryprefs xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
<xfi:dialogSize width="977" height="753" minWidth="640" minHeight="480"/>
</xfi:libraryprefs>
I renamed it, started Bridge, selected file-info for a file, it still came up blank, but it did drop in a new "FileInfoLibraryPrefs.xml" file with the following:
<xfi:libraryprefs xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
<xfi:dialogSize width="680" height="620" minWidth="640" minHeight="480"/>
</xfi:libraryprefs>
Anyway, it didn't work after a second try.
Also, I have Bridge CS3 installed on my system (still using the old Version Cue), and that File Info XMP dialog comes up fine.

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Help. Not a photoshop guy but rather a genealogist. Many years ago downloaded a custom file info panel for photoshop which I used to enter meta text about the family photos I scanned. Currently using adobe creative cloud but cant figure out how to use panel or see most of my metatext last few version. Below is information about the panel. All I really want to do is install my panel and get back to genealogy. I apologize but not sure I need to understand the basics of photoshop..
john weis
[email protected]
This is the authors description of the panel:
Genealogy Photo (Private Collection) Custom File Info Panel 1.0 for Photoshop. 11 FEB 2007
Developed by Ron Reiger [email protected]
Please contact me to suggest improvements.
1. BASIS FOR THIS CUSTOM FILE INFO PANEL
2. DESCRIPTION OF EACH PROPERTY NAME
3. WHERE EACH PROPERTY NAME MAPS & OTHER NOTES
4. WHERE TO INSTALL THE CUSTOM FILE INFO PANEL
1. BASIS FOR THIS CUSTOM FILE INFO PANEL
The Custom File Info Panel is used to capture metadata about a genealogy/family history photo that is privately held (that is, the photo is not in the possession of a library). The metadata property names on the File Info Panel are based on my interpretation of the recommended primary citation for a photograph (private possession) (annotated, with provenance) as described on page 95 of Elizabeth Shown Mill's "Evidence! Citation & Analysis for the Family Historian" and on my interpretation of recommended primary citation for an Electronic File (Image from Private Files - Annotated), Mills, "Citation!", page 81. I added a few more property names for location and date the photo was taken and keywords (to ID people by number rather than by name), the name of the person who provided the description, a surety for their description, and an informal description. Each field is discussed below.
2. DESCRIPTION OF EACH PROPERTY NAME
Date Scanned: This is the date the photo was scanned. Date is populated by Photoshop and is not editable.
Provider: The owner of the photo as of the date it was scanned. A researcher in a future generations will know who had the photo at a particular point in time.
Provenance: Describe as best you can how the photo got from the person in the photo to the Provider.
Description Provided By: List the person who identified the people and location in the image.
Description Surety: (This is an open text field. You can use any surety rating system you want.) Describe or rate the quality of the Description of the image's people and location. Note any uncertainties regarding any particular people in the photo.
Complete Subject Description: List the full name of each individual in the image, in order. You may want to list the location and date of the image even though there are separate property names for that data.
Informal Subject Description: An optional non-genealogical description of the image, perhaps for using the photo outside of genealogy. Example Informal Subject Description: "Grandpa as a young man."
Media Description: Describe the paper photo you scanned. Dimensions, border, frame, damage, etc. Your ancestors will have an easier time finding the paper photo later if you describe it well!
Annotations: Copy any annotations on the front or back of the photo and frame. Transcribe any photographer embossing/imprint; this is a clue for dating/locating photos.
Special Editing/Alterations: Describe any restoration you performed on the digital image. Did you correct for the lateral reverse of a tintype or daguerreotype?
City/County: List the City/County where the image was taken.
State: List the State where the image was taken.
Country: List the County where the image was taken.
Photo Date: List the date the image was taken.
Keywords: This is the standard keyword entry. Commas or semicolons can be used to separate keywords. I type the TMG ID number of each person in the photo here so I can search for all photos of the person without typing their name.
3. WHERE EACH PROPERTY NAME MAPS & OTHER NOTES
I have not created a working namespace URI or rdf ala http://purl.org/dc/elements/1.1/ for this panel. I have not created localization dictionary files for this panel. Data entered into the panel will appear in Adobe Bridge. As you can see below I re-used lots of pre-existing property names and dumped all my new property names into the photoshop namespace. I don't know if this approach has drawbacks.
Date Scanned:                xmp_path: 'CreateDate'   Pre-existing property name
Provider:    xmp_namespace: photoshop, xmp_path: 'Credit'    Pre-existing property name
Provenance:    xmp_namespace: photoshop, xmp_path: 'Provenance'
Description Provided By: xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy' Pre-existing property name
Description Surety:   xmp_namespace: photoshop, xmp_path: 'DescriptionSurety'
Complete Subject Description:   xmp_namespace: photoshop, xmp_path: 'Description'   Pre-existing property name
Informal Subject Description: xmp_namespace: photoshop, xmp_path: 'Caption'   Pre-existing property name
Media Description:   xmp_namespace: photoshop, xmp_path: 'MediaDescription'
Annotations:     xmp_namespace: photoshop, xmp_path: 'Annotations'
Special Editing/Alterations: xmp_namespace: photoshop, xmp_path: 'SpecialEditing'
City/County:    xmp_namespace: photoshop, xmp_path: 'City'    Pre-existing property name
State:     xmp_namespace: photoshop, xmp_path: 'State'    Pre-existing property name
Country:     xmp_namespace: photoshop, xmp_path: 'Country'   Pre-existing property name
Photo Date:    xmp_namespace: photoshop, xmp_path: 'DateCreated'   Pre-existing property name
Keywords:               xmp_path: 'Keywords'   Pre-existing property name
4. WHERE TO INSTALL THE CUSTOM FILE INFO PANEL
I have tested this panel with Photoshop CS2 and Adobe Bridge CS2 only. It may not work on earlier versions. FWIW a malformed Custom File Info Panel will fail to load in File Info; it won't crash Photoshop.
The following was taken from "XMP Custom Panels," Adobe, Oct 2003.
Each time an Adobe application opens the File Info dialog, it scans all the files in these directories and appends them to the file list. If more than one of the description files has
the same panel name, the one found in the last file to be loaded is added, and others are ignored.
Changes to the contents of the directories do not require you to reload an application; changes are automatically reflected in the dialog the next time it is opened.
The panel description and localization dictionary files must reside in the following locations for use with Adobe Creative Suite applications:
Mac OS X
{Root Volume}/Library/Application Support/Adobe/XMP/Custom File Info Panels
{Home Directory}/Library/Application/Adobe/XMP/Custom File Info Panels
Windows
\Program Files\Common Files\Adobe\XMP\Custom File Info Panels
\Documents and Settings\<user>\Application Data\Adobe\XMP\Custom File Info Panels
The panel description and localization dictionary files must reside in the following locations for use with Adobe Acrobat 7.0 or 6.0:
Mac OS X
{Root Volume}/Library/Application Support/Adobe/Custom File Info Panels
{Home Directory}/Library/Preferences/Adobe/Custom File Info Panels
Windows
\Program Files\Common Files\Adobe\\Custom File Info Panels
\Documents and Settings\<user>\Application Data\Adobe\Custom File Info Panels
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<?xml version="1.0">
<!DOCTYPE panel SYSTEM "http://ns.adobe.com/custompanels/1.0">
<panel title="$$$/CustomPanels/Acro/PanelName=Gen Photo (Private Collection)" version="1" type="custom_panel">
group(placement: place_column, spacing: gLargeSpace, horizontal: align_fill, vertical: align_top)
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/AWS/FileInfoLib/Panels/Description/DateCreated=Date Scanned:', font: font_small_bold_right, vertical: align_top);
date_static_text(fbname: '$$$/AWS/FileInfoLib/Panels/Description/DateCreated=Date Scanned', name: '$$$/AWS/FileInfoLib/Panels/DateCreated=Created', xmp_path: 'CreateDate', horizontal: align_fill, vertical: align_top, truncate: true, locked: true);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Provider=Provider:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Provider=Provider', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'Credit', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Credit', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Provenance=Provenance:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Provenance=Provenance', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Provenance', container_type: alt_struct, v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Provenance', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/DescriptionProvidedBy=Description Provided By:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/DescriptionProvidedBy=Description Provided By', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'DescriptionSurety', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DescriptionSurety', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Description=Complete Subject Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Description=Complete Subject Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Description', container_type: alt_struct, v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Description', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Caption', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Caption', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/MediaDescription=Media Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/MediaDescription=Media Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'MediaDescription', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'MediaDescription', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Annotations=Annotations:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Annotations=Annotations', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Annotations', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Annotations', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/SpecialEditing=Special Editing/Alterations:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/SpecialEditing=Special Editing/Alterations', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'SpecialEditing', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'SpecialEditing', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/City=City/County:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/City=City/County', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'City', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'City', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/State=State:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/State=State', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'State', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'State', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Country=Country:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Country=Country', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'Country', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Country', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/PhotoDate=Photo Date:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/PhotoDate=Photo Date', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'DateCreated', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DateCreated', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/AWS/FileInfoLib/Panels/Description/Keywords=Keywords:',font: font_small_bold_right, vertical: align_top);
cat_container_edit_text(fbname: '$$$/AWS/FileInfoLib/Panels/Description/Keywords=Keywords',horizontal: align_fill, height: gTextViewHeight, xmp_path: 'Keywords', container_type: bag_struct, v_scroller: true);
mru_popup(xmp_path: 'Keywords', container_type: alt_struct, no_check: true, vertical: align_top);
</panel>

You are not going to be able to run your old system from the backup on this old computer as the hardware is incompatible.
You need to get a new computer or a refurbished one.

How do I get the file nformation from photoshop to move over to InDesign and once info is there how to I get InDesign to create captions from it?

I need to be able to create captions from the metadata located in the file info on .png images created in Photoshop. I have been running into multiple issues.
1. The data from Photoshop is not showing up in the InDesign File Info
2. When I simply recreate the information - it is very basic simply description and copyright - the active caption that is generated reads <no data from link>
Obviously I'm missing an essential step by I cant figure out what.
Help point me in the right direction would be most appreciated.

I just tried that and still the same issue. I right clicked the graphic, (first made sure that the metadata was in the File Information window), then Captions > Captions Setup > OK. The Metadata fields are Description and Copyright. When I try to generate a Live Caption I get the <no data from link> message and for the Static Caption I get an empty container below the graphic

Hi - for any photo, info in mountain lion shows a different file size than Photoshop does. I've tested with CS3 and CS6 and get the same problem. Doesn't happen with CS3 and OSX10.4 or any previous versions of Photoshop and OSX. Anyone know why?

Hi - for any photo, info in mountain lion shows a different file size than Photoshop does. I've tested with both CS3 and CS6 on 10.8.2 and get the same problem. This doesn't happen with CS3 and OSX10.4 or any previous versions of Photoshop and OSX. Anyone know why?

this one is actually a really rare symptom of a flaky connection to the ipod on a Windows PC. there's more going on in terms of hardware on nanos and 5th gens than in the earlier models ... so if the connection is flaky to precisely the right/wrong degree, itunes will see the ipod, but misidentify it as an earlier version of ipod.
tracking down the cause of the flakiness can be tricky ... as you already know ...
just checking. have you tried connecting with a different (known-good) USB cable? does that seem to have any impact on the rate of occurence of the problem?

Photoshop CC 2014: lost advance tab in menu Archive file info

Hi to all.
Recently I install Photoshop CC 2014, and I can't find the advance tab in the window "File Info" inside the Archive Menu, when I choose it.
did we lost this tab in CC2014?
Can I find this "advance" tab in other menu into Photoshop CC 2014?
I appreciate any help, because there are a valid info for me inside this tab for my work.
Thanks in advance and best wishes
Pablo
(sorry for my bad english :S

Hi JJMack, thanks for your answer
This missing info file tab in Photoshop CC 2014, advanced, it's very important to me because I must see a lot of images info all the day, and this tab makes my work a few easy and fast.
All the exif data are still in the tab "raw data" but in xml format, too hard to my aged eyes and the thousand pictures I must see in a day...
Would be nice to include it again in the corresponding tab. Please Adobe!!!
Thanks for your answer and for your comparative upload image between CC and CC 2014

File Info Hangs Photoshop?

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