File Info panel is completely blank

Hello,
I'm trying to add copyright information into my file metadata.  When I go to File -> File Info, a window frame pops up but is completely blank inside, no text, no forms, no nothing.  I have to press escape to get out of it and back to the program.  This occurs in Bridge, Photoshop and Illustrator.  I'm using CS6 Production Premium on Windows Vista 64 with 16 GB RAM, an AMD Athlon Phenom II X6 1090T 3.20 Ghz processor and an Nvidia GeForce GTX 250 graphics card.  I have made sure all of my programs are up to date and I can't find anything in any help forums about this.  Please help.
Thank you,
Timothy C. Flood

Does metadata actualyl show in Bridge's metadata panel? Have you checked the preferences? This issue usually occurs when you have an invalid custom data field. You may simply need to reset everything.
Mylenium

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    Help. Not a photoshop guy but rather a genealogist. Many years ago downloaded a custom file info panel for photoshop which I used to enter meta text about the family photos I scanned. Currently using adobe creative cloud but cant figure out how to use panel or see most of my metatext last few version. Below is information about the panel. All I really want to do is install my panel and get back to genealogy. I apologize but not sure I need to understand the basics of photoshop..
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    group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
      static_text( name: '$$$/CustomPanels/Genealogy/DescriptionProvidedBy=Description Provided By:', font: font_small_bold_right, vertical: align_top);
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    group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
      static_text( name: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety:', font: font_small_bold_right, vertical: align_top);
      edit_text(fbname: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'DescriptionSurety', v_scroller: true);
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      static_text(name: '$$$/CustomPanels/Genealogy/Description=Complete Subject Description:', font: font_small_bold_right, vertical: align_top);
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      mru_popup(xmp_namespace: photoshop, xmp_path: 'Description', container_type: alt_struct, no_check: true, vertical: align_top);
    group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
      static_text( name: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description:', font: font_small_bold_right, vertical: align_top);
      edit_text(fbname: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Caption', v_scroller: true);
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      edit_text(fbname: '$$$/CustomPanels/Genealogy/MediaDescription=Media Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'MediaDescription', v_scroller: true);
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    The PDF/A extension schema itself is implemented with multi-dimensional XMP arrays. MetaGrove Plug-in dialog screen shots can be viewed on http://www.poundhillsoftware.net/Acrobat.htm
    Regards,
    Carl Rambert

  • Custom file info panel to xmp

    I have a custom file info panel I use on an old version of photoshop, have 20gigs of pictures with data. with cs5 and 6 haven't figure how to convert except manually which would be VERY painful. Is there a conversion for file info panels to xmp? can I run creative cloud and still install an older version of photoshop?

    I've found answer:
    group(placement: place_row, spacing: gSpace, horizontal: align_fill, reverse: rtl_aware)
    static_text( name: '$$$/CustomPanels/Widgets/static_text=Naglowek:',font: font_small_bold_right, vertical: align_top);
    edit_text(horizontal: align_fill, height: 54, xmp_namespace: photoshop, xmp_path: 'Headline', container_type: alt_struct, v_scroller: true);

  • Custom File Info Panel CS2- CS4

    I have a Custom File Info Panel that has been created in Adobe Photoshop CS2 and works in CS3.  I am having trouble figuring out how to get it to work in CS4.  Is there a way to port the Custom File Info Panel into CS4 without entirely recreating it?
    I am seeing references to FileInfo SDK and creating a new Flex UI but I can't seem to find a definitive method on this pre-CS4 File Info Panel to the new UI - and I am in unfamiliar territory.
    Any assistance or points in the proper direction would be most helpful.
    UPDATE:  Answering at least some of my own questions, I have followed the procedure here:
    http://blogs.adobe.com/gunar/2008/11/customizing_metadata_ui_in_cs4.html
    I am still having some trouble with a couple of the unique properties but I expect that they will be typos... I hope...
    Any good reference information is still welcome.

    Thank you for suggesting the PS Scripting forum but I think the next stop might be the XMP SDK Forum as there are a few similar questions there such as http://forums.adobe.com/thread/540397.  But before I go impolitely cross-posting...
    I've had some success and it appears that my custom file info metadata edited and saved in CS2 is now visible in CS4 and the reverse is also true - metadata edited and saved in CS4 is visible in CS2.  This was built using the Generic Panel from the SDK according to the instructions shown at the link in my original post.
    The only problem is that the external application that relies on the custom metadata doesn't see the CS4 version of the metadata.  I suspect that this is just some general namespace issue.  Perhaps if an XMP expert would be willing to comment on the conversion of the Custom Info Panel based on the following single portion of the metadata to see if I am doing it correctly - I would very much appreciate it.
    In the CS2 Custom Info Panel XML I have this field:
    <panel title="$$$/CustomPanels/XYZ/PanelName=XYZCorp Graphics MetaData" version="1" type="custom_panel">
      group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
      static_text(name: '$$$/CustomPanels/XYZ/fullName=Full Name/Title of Graphic', font: font_big_right, vertical: align_center);
      cat_container_edit_text(xmp_ns_prefix: 'xyzcorp', xmp_namespace: 'xyzcorp', xmp_path: 'FullName', container_type: seq_struct, horizontal: align_fill);
      mru_popup(xmp_ns_prefix: 'twcable', xmp_path: 'FullName', no_check: true, vertical: align_top, container_type: seq_struct, mru_append: true);
      <!-- many more fields -->
    </panel>
    In my CS4 properties.xml the corresponding field:
    <xmp_definitions xmlns:ui="http://ns.adobe.com/xmp/fileinfo/ui/">
    <xmp_schema prefix="custom" namespace="xyzcorp" label="$$$/Custom/Schema/Label=XYZCorp Graphics MetaData" description="$$$/Custom/Schema/Description=CS4 Version of XYZCorp MetaData Custom Panel.">
        <!-- simple properties -->
       <xmp_property name="FullName" category="external" label="$$$/Custom/Property/FullName_Label=Full Name/Title of Graphic:" type="seq" element_type="text"/>
    <!-- many other properties -->
    <ui:separator/>
    </xmp_schema>
    </xmp_definitions>
    It seems that the following CS2 => CS4 translations should be true:
    "xmp_namespace" => xmp_schema namespace property (in this case "xyzcorp")
    "xmp_path" => xmp_property name property (for this one property, "FullName")
    is there another translation that I am missing?  I am betting it has something to do with the CS2 "xmp_ns_prefix" but I am not entirely sure how to map this.  Also perhaps something in manifest.xml (though it didn't seem like it)?
    Many thank you's to anyone that can offer words of wisdom.
    j

  • MetaData in file not shown in Illustrator cs6 file info panel

    I have a command line application that puts meta-data into files.  It was created using the 5.1.2 xmp toolkit.  The metadata is in the file.  I can see it if I just use TextEdit to look at the file.  I can also see the custom metadata in the Illustrator CS5 File Info Panel AND the Photoshop CS6 File Info Panel.  The information doesn't show up in the Illustrator CS6 file info panel.  Any clue why?

    The files I am testing with are .jpg's.  They ultimately need to be opened with Illustrator which is why I posted.  I only tested with Photoshop to see what would happen and was pretty surprised to see the data there.  Like I said, it works in CS5 Illustrator, CS6 Photoshop, but the data just doesn't show up in the CS6 Illustrator (in the advanced nor the raw tab), and when I view the .jpg with textedit the data is difinitely there.  Pretty weird.

  • XMP data not showing up in the custom file info panels when upgraded to CC

    For several versions of Photoshop, I have been able to use a modified custom file info panel to input, update, and track psd files. With each version of photoshop there are always some changes in the way the object data is handled. The lastest challenge is:
    1. XMP data not showing up in the custom file info panels when upgraded CC from CS6.
    2. Raw data is not visible in CC in the File info panel.
    3. This occurs in new documents where we create the xmp wrapper while the file template is built.
    4. When metadata is manually entered into the file, the data is not added to the XMP wrapper when it is recreated on the save.
    5. When a file that was created in CS6 is opened that contains the Metadata in the file info template. It is visible. the Raw data is also visible. Once the XMP wrapper is recreated - write and then close. The data is no longer available. the Raw data will not pull up in the file info panel.
    Any feedback or a direction will be appreciated.

    I have a script that the user runs to input xmp data into a Customized version of the generic file info panel. it is data that is gathered from the user when the psd file is created. once the file is open in photoshop. the information is visible in the File info panel , the raw data, and as a schema addition in the advanced tab.
    in CC the nodes and the children of the XMP packet have changed positions. so that the XML -this.XMP.child(0).appendChild(this.createNode())
    is no longer the node that can be appended.
    Where XML.child(0).elements().length(); would enable the xmlns to be added in CS6
    <rdf:Description xmlns:phsa="' + this.namespace + '" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:x="adobe:ns:meta/" rdf:about="" />'
    it is visible in CC as namespace in a different arrangement. XML.child(0).child(0).namespaceDeclarations().toString()) and the children are  XML.child(0).child(0).elements().length().toString()); There are now 7 child nodes where before there were 1.
    with all shifted, the initialize of the values and the delete XMP packet wrapper and create new or the amend to the XMP packet wrapper is undefined.

  • Bridge CS6 Mac XMP File Info Panel Bug: can't copy and paste metadata

    The cmd-keys / shortcuts doesn't work in the xmp file info panel btw. in the xmp / iptc fields (e.g. cmd+c, cmd+v, ...) of Adobe Bridge CS6 (Mac OS 10.6.8 and 10.7.3). You are not able to cut and paste info from one box to another like previous versions.
    This bug only appears in the xmp file info window (opened via alt+i) in Bridge CS6 - if you edit information or metadata in the file info panel in Photoshop CS6 copy and paste from one field to another works.
    The shortcuts also work under Windows (tested under Vista).
    I noticed this minor bug already one in the Photoshop CS6 Beta more than one months ago. I hoped that this was corrected in the official test version, but unfortunately it is not. Although it is a minor bug, it is IMHO a basic function and would be very helpful in my daily work - it is too bad, that such a small thing is making working with the application a little bit annoying.

    Thanks! If there is a workaround or simple solution, I would be very glad if you could inform me.
    Christian
    (signature removed by the Admin)
    Am 14.05.2012 um 13:49 schrieb FrankBiederich:
    Re: Bridge CS6 Mac XMP File Info Panel Bug: can't copy and paste metadata
    created by FrankBiederich in XMP SDK - View the full discussion
    Thanks for your report; we'll look into it.
    Frank
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Bridge CS6 Mac XMP File Info Panel Bug: can't copy and paste metadata
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    Message was edited by: Arpit Kapoor

  • Bridge CS6 - No Right Click to get File Info panel?

    I've recently transitioned from CS4 to CS6 and am very pleased with the many changes that have been made. One Bridge CS4 feature that I utilized on a regular basis was that of accessing File Info by right-clicking on a file or selection of files and then entering file info metadata through the panel that opened, and sometimes automatically uploading that data from a pre-saved XML file.
    Where do I access the File Info panel in Bridge CS6 so that I can adjust metadata properties for the respective file(s)?
    Thanks,
    Buck

    Hi Yammer, thanks for the quick reply.
    I've since tested it on different files and on some files it works, on others it does not.
    It now see that it does work on AI, INDD, PSD, JPG, and PNG, but it doesn't work on GIF... I guess that's a GIF limitation rather than my not knowing how to edit the info in Bridge.
    Thanks for looking into this.

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