File Info problems in Photoshop CC & CS5.1 on OS X 10.8

I have recently upgraded my Macs, running OS X Mountain Lion, from Photoshop CS5.1 to Photoshop CC for two reasons:
1. Because it most the most cost efficeint way to obtain the latest Camera Raw plugins that are no longer supported in CS5.1
2. Because I began experiencing issues on two Macs where initially only in Bridge, was I no longer able to input any File Info dialogue.
I make extensive use of File Info templates, which are then applied to batches of files in Bridge before individual files, or groups of files requiring the identical metadata are modified.
After a time, once the overall batch of File Info templates had been applied to files I discovered that I was unable to edit them further. Even after Repairing Permissions in Disk Utility it usually took a reboot to fix the problem, although the problem was always solved.
However there came a point a few weeks ago when I was unable write any further metadata to File Info, in Bridge or Photoshop, no matter what I did. Again this issue happened on two Macs so I'm guessing that it is not a machine issue.
As I needed the latest Camera RAW plugins as well I decided to upgrade to Photoshop CC, which I have to say I have been very pleased with - until now. The dreaded File Info problem has now occurred again, although currently only in Photoshop, not Bridge. When I try to add or modify any information in File Info in Photoshop CC the dialogue box just closes!
Clearly it is not just a Photoshop CC issue although I never had the problem prior to CS5.1 and I leapfrogged CS6 and I find it hard to believe that it is a machine issue. Could it be a conflict with the OS or with Extensis Suitcase Fusion 4?
Has anyone else encountered this problem?

Curt, Thanks for your rapid response.
To answer your questions. I thought that, initially, the problem might be a permissions problem but it occurs on both boot drives and also when the same files are copied to Firewire external drives - on both Macs, but different external drives in each case. I followed your link but there was nothing there that I didn't already know or hadn't already tried, thanks.
One computer is a 24" iMac and the other is a 15" MacBook Pro. I've also tried to replicate the problem on four PowerMac G5s running OS X 10.5.8 with Photoshop/Bridge CS4, with the same drives plugged in, but have experienced no problems at all. It's quite bizarre.
Also, looking deeper into the conundrum, I find that I can't input any numbers, only letters! Using the keyboard all numbers, whether on the main or auxiliary keypads, cause the File Info dialogue box to either jump to a new tab or close. Using Shift on the numbered keys works perfectly however!
It just goes on getting better...

Similar Messages

Adobe CMM and Photoshop CS4 File Info problems

I installed the Adobe Color Management Module several days ago.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3618
Today when I opened the File Info dialog in Photoshop CS4,I got a blank black window. Same went for the Kuler window and other extensions under the Window menu. Other panels such as the palettes and toolbox were fine.
I went through reset prefs,reinstalled PS,and reinstalled my video driver.
Same problems.
Uninstalled the Adobe CMM and the panels returned to normal.
I don't know exactly what happened,but something this forum should know about.

Chris,I downloaded and reinstalled the CMM and the problem repeated.
File Info: blank, as well as the Kuler, and Connect extensions under the Windows menu. Additionally,any custom panels installed via Configurator also went blank.(although I had uninstalled those on my first round of troubleshooting)
Again as soon as I uninstalled the CMM,I got the File Info, Kuler, and Connect windows back.
This is on a Toshiba A205-S5843 running Vista SP1
I also tried the CMM on a Toshiba A75 (Windows XP)with a trial of CS4 Extended. There were no problems on that configuration with the CMM installed.
I don't know what it is,but thought it should be passed along.

Help with add file name problem with Photoshop CS4

Frustrating problem: Help with add file name problem with Photoshop CS4. What happens is this. When I am in PS CS4 or CS3 and run the following script it runs fine. When I am in Bridge and go to tools/photoshop/batch and run the same script it runs until it wants interaction with preference.rulerunits. How do I get it to quit doing this so I can run in batch mode? Any help is appreciated. HLower
Script follows:
// this script is another variation of the script addTimeStamp.js that is installed with PS7
//Check if a document is open
if ( documents.length > 0 )
var originalRulerUnits = preferences.rulerUnits;
preferences.rulerUnits = Units.INCHES;
try
var docRef = activeDocument;
// Create a text layer at the front
var myLayerRef = docRef.artLayers.add();
myLayerRef.kind = LayerKind.TEXT;
myLayerRef.name = "Filename";
var myTextRef = myLayerRef.textItem;
//Set your parameters below this line
//If you wish to show the file extension, change the n to y in the line below, if not use n.
var ShowExtension = "n";
// Insert any text to appear before the filename, such as your name and copyright info between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextBefore = "Lower© ";
// Insert any text to appear after the filename between the quotes.
//If you do not want extra text, delete between the quotes (but leave the quotes in).
var TextAfter = " ";
// Set font size in Points
myTextRef.size = 10;
//Set font - use GetFontName.jsx to get exact name
myTextRef.font = "Arial";
//Set text colour in RGB values
var newColor = new SolidColor();
newColor.rgb.red = 0;
newColor.rgb.green = 0;
newColor.rgb.blue = 0;
myTextRef.color = newColor;
// Set the position of the text - percentages from left first, then from top.
myTextRef.position = new Array( 10, 99);
// Set the Blend Mode of the Text Layer. The name must be in CAPITALS - ie change NORMAL to DIFFERENCE.
myLayerRef.blendMode = BlendMode.NORMAL;
// select opacity in percentage
myLayerRef.opacity = 100;
// The following code strips the extension and writes tha text layer. fname = file name only
di=(docRef.name).indexOf(".");
fname = (docRef.name).substr(0, di);
//use extension if set
if ( ShowExtension == "y" )
fname = docRef.name
myTextRef.contents = TextBefore + " " + fname + " " + TextAfter;
catch( e )
// An error occurred. Restore ruler units, then propagate the error back
// to the user
preferences.rulerUnits = originalRulerUnits;
throw e;
// Everything went Ok. Restore ruler units
preferences.rulerUnits = originalRulerUnits;
else
alert( "You must have a document open to add the filename!" );

you might want to try the scripting forum howard:
http://www.adobeforums.com/webx?13@@.ef7f2cb

How to make my old file info panel from photoshop work in xmp

Help. Not a photoshop guy but rather a genealogist. Many years ago downloaded a custom file info panel for photoshop which I used to enter meta text about the family photos I scanned. Currently using adobe creative cloud but cant figure out how to use panel or see most of my metatext last few version. Below is information about the panel. All I really want to do is install my panel and get back to genealogy. I apologize but not sure I need to understand the basics of photoshop..
john weis
[email protected]
This is the authors description of the panel:
Genealogy Photo (Private Collection) Custom File Info Panel 1.0 for Photoshop. 11 FEB 2007
Developed by Ron Reiger [email protected]
Please contact me to suggest improvements.
1. BASIS FOR THIS CUSTOM FILE INFO PANEL
2. DESCRIPTION OF EACH PROPERTY NAME
3. WHERE EACH PROPERTY NAME MAPS & OTHER NOTES
4. WHERE TO INSTALL THE CUSTOM FILE INFO PANEL
1. BASIS FOR THIS CUSTOM FILE INFO PANEL
The Custom File Info Panel is used to capture metadata about a genealogy/family history photo that is privately held (that is, the photo is not in the possession of a library). The metadata property names on the File Info Panel are based on my interpretation of the recommended primary citation for a photograph (private possession) (annotated, with provenance) as described on page 95 of Elizabeth Shown Mill's "Evidence! Citation & Analysis for the Family Historian" and on my interpretation of recommended primary citation for an Electronic File (Image from Private Files - Annotated), Mills, "Citation!", page 81. I added a few more property names for location and date the photo was taken and keywords (to ID people by number rather than by name), the name of the person who provided the description, a surety for their description, and an informal description. Each field is discussed below.
2. DESCRIPTION OF EACH PROPERTY NAME
Date Scanned: This is the date the photo was scanned. Date is populated by Photoshop and is not editable.
Provider: The owner of the photo as of the date it was scanned. A researcher in a future generations will know who had the photo at a particular point in time.
Provenance: Describe as best you can how the photo got from the person in the photo to the Provider.
Description Provided By: List the person who identified the people and location in the image.
Description Surety: (This is an open text field. You can use any surety rating system you want.) Describe or rate the quality of the Description of the image's people and location. Note any uncertainties regarding any particular people in the photo.
Complete Subject Description: List the full name of each individual in the image, in order. You may want to list the location and date of the image even though there are separate property names for that data.
Informal Subject Description: An optional non-genealogical description of the image, perhaps for using the photo outside of genealogy. Example Informal Subject Description: "Grandpa as a young man."
Media Description: Describe the paper photo you scanned. Dimensions, border, frame, damage, etc. Your ancestors will have an easier time finding the paper photo later if you describe it well!
Annotations: Copy any annotations on the front or back of the photo and frame. Transcribe any photographer embossing/imprint; this is a clue for dating/locating photos.
Special Editing/Alterations: Describe any restoration you performed on the digital image. Did you correct for the lateral reverse of a tintype or daguerreotype?
City/County: List the City/County where the image was taken.
State: List the State where the image was taken.
Country: List the County where the image was taken.
Photo Date: List the date the image was taken.
Keywords: This is the standard keyword entry. Commas or semicolons can be used to separate keywords. I type the TMG ID number of each person in the photo here so I can search for all photos of the person without typing their name.
3. WHERE EACH PROPERTY NAME MAPS & OTHER NOTES
I have not created a working namespace URI or rdf ala http://purl.org/dc/elements/1.1/ for this panel. I have not created localization dictionary files for this panel. Data entered into the panel will appear in Adobe Bridge. As you can see below I re-used lots of pre-existing property names and dumped all my new property names into the photoshop namespace. I don't know if this approach has drawbacks.
Date Scanned:                xmp_path: 'CreateDate'   Pre-existing property name
Provider:    xmp_namespace: photoshop, xmp_path: 'Credit'    Pre-existing property name
Provenance:    xmp_namespace: photoshop, xmp_path: 'Provenance'
Description Provided By: xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy' Pre-existing property name
Description Surety:   xmp_namespace: photoshop, xmp_path: 'DescriptionSurety'
Complete Subject Description:   xmp_namespace: photoshop, xmp_path: 'Description'   Pre-existing property name
Informal Subject Description: xmp_namespace: photoshop, xmp_path: 'Caption'   Pre-existing property name
Media Description:   xmp_namespace: photoshop, xmp_path: 'MediaDescription'
Annotations:     xmp_namespace: photoshop, xmp_path: 'Annotations'
Special Editing/Alterations: xmp_namespace: photoshop, xmp_path: 'SpecialEditing'
City/County:    xmp_namespace: photoshop, xmp_path: 'City'    Pre-existing property name
State:     xmp_namespace: photoshop, xmp_path: 'State'    Pre-existing property name
Country:     xmp_namespace: photoshop, xmp_path: 'Country'   Pre-existing property name
Photo Date:    xmp_namespace: photoshop, xmp_path: 'DateCreated'   Pre-existing property name
Keywords:               xmp_path: 'Keywords'   Pre-existing property name
4. WHERE TO INSTALL THE CUSTOM FILE INFO PANEL
I have tested this panel with Photoshop CS2 and Adobe Bridge CS2 only. It may not work on earlier versions. FWIW a malformed Custom File Info Panel will fail to load in File Info; it won't crash Photoshop.
The following was taken from "XMP Custom Panels," Adobe, Oct 2003.
Each time an Adobe application opens the File Info dialog, it scans all the files in these directories and appends them to the file list. If more than one of the description files has
the same panel name, the one found in the last file to be loaded is added, and others are ignored.
Changes to the contents of the directories do not require you to reload an application; changes are automatically reflected in the dialog the next time it is opened.
The panel description and localization dictionary files must reside in the following locations for use with Adobe Creative Suite applications:
Mac OS X
{Root Volume}/Library/Application Support/Adobe/XMP/Custom File Info Panels
{Home Directory}/Library/Application/Adobe/XMP/Custom File Info Panels
Windows
\Program Files\Common Files\Adobe\XMP\Custom File Info Panels
\Documents and Settings\<user>\Application Data\Adobe\XMP\Custom File Info Panels
The panel description and localization dictionary files must reside in the following locations for use with Adobe Acrobat 7.0 or 6.0:
Mac OS X
{Root Volume}/Library/Application Support/Adobe/Custom File Info Panels
{Home Directory}/Library/Preferences/Adobe/Custom File Info Panels
Windows
\Program Files\Common Files\Adobe\\Custom File Info Panels
\Documents and Settings\<user>\Application Data\Adobe\Custom File Info Panels
I actually do not understand how to write a panel but here is the actual panel:
<?xml version="1.0">
<!DOCTYPE panel SYSTEM "http://ns.adobe.com/custompanels/1.0">
<panel title="$$$/CustomPanels/Acro/PanelName=Gen Photo (Private Collection)" version="1" type="custom_panel">
group(placement: place_column, spacing: gLargeSpace, horizontal: align_fill, vertical: align_top)
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/AWS/FileInfoLib/Panels/Description/DateCreated=Date Scanned:', font: font_small_bold_right, vertical: align_top);
date_static_text(fbname: '$$$/AWS/FileInfoLib/Panels/Description/DateCreated=Date Scanned', name: '$$$/AWS/FileInfoLib/Panels/DateCreated=Created', xmp_path: 'CreateDate', horizontal: align_fill, vertical: align_top, truncate: true, locked: true);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Provider=Provider:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Provider=Provider', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'Credit', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Credit', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Provenance=Provenance:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Provenance=Provenance', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Provenance', container_type: alt_struct, v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Provenance', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/DescriptionProvidedBy=Description Provided By:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/DescriptionProvidedBy=Description Provided By', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DescriptionProvidedBy', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/DescriptionSurety=Description Surety', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'DescriptionSurety', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DescriptionSurety', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text(name: '$$$/CustomPanels/Genealogy/Description=Complete Subject Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Description=Complete Subject Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Description', container_type: alt_struct, v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Description', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Caption=Informal Subject Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Caption', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Caption', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/MediaDescription=Media Description:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/MediaDescription=Media Description', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'MediaDescription', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'MediaDescription', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Annotations=Annotations:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Annotations=Annotations', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'Annotations', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Annotations', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/SpecialEditing=Special Editing/Alterations:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/SpecialEditing=Special Editing/Alterations', horizontal: align_fill, height: gTextViewHeight, xmp_namespace: photoshop, xmp_path: 'SpecialEditing', v_scroller: true);
mru_popup(xmp_namespace: photoshop, xmp_path: 'SpecialEditing', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/City=City/County:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/City=City/County', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'City', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'City', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/State=State:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/State=State', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'State', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'State', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/Country=Country:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/Country=Country', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'Country', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'Country', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/CustomPanels/Genealogy/PhotoDate=Photo Date:', font: font_small_bold_right, vertical: align_top);
edit_text(fbname: '$$$/CustomPanels/Genealogy/PhotoDate=Photo Date', horizontal: align_fill, font: font_small, xmp_namespace: photoshop, xmp_path: 'DateCreated', vertical: align_top);
mru_popup(xmp_namespace: photoshop, xmp_path: 'DateCreated', container_type: alt_struct, no_check: true, vertical: align_top);
group(placement: place_row, spacing: gSpace, horizontal: align_fill, vertical: align_top, reverse: rtl_aware)
static_text( name: '$$$/AWS/FileInfoLib/Panels/Description/Keywords=Keywords:',font: font_small_bold_right, vertical: align_top);
cat_container_edit_text(fbname: '$$$/AWS/FileInfoLib/Panels/Description/Keywords=Keywords',horizontal: align_fill, height: gTextViewHeight, xmp_path: 'Keywords', container_type: bag_struct, v_scroller: true);
mru_popup(xmp_path: 'Keywords', container_type: alt_struct, no_check: true, vertical: align_top);
</panel>

You are not going to be able to run your old system from the backup on this old computer as the hardware is incompatible.
You need to get a new computer or a refurbished one.

Batch File Info problem: (CS3)

As was the case with CS2, when in bridge adding file info. to multiple files, the data entered within Copyright Notice, Copyright Status and Copyright Info URL is shown as entered and correct when checking back the file info. within Bridge - However, if one of those files is then opened in Photoshop and the file info. is checked, the data entered is either incomplete or simply not being shown.
This occurs when working working on TIFFS. When working with JPEG it does not.
Process:
1) Bridge - Adding file info.
- Select multiple files.
- Right click > File info
- Enter file info. data.
- Click ok.
2) Bridge - Checking file info.
- Select one of the files file info. has been applied to.
- Right click > File info.
- Check info. panels for correct data.
- All appears correct and as entered.
3) Photoshop - Checking file info.
- Open one of the files file info. has been applied to.
- Check file info:
i) Having chosen Copyrighted as the option within Copyright Status, now appears untouched and defaults to Unknown!!
ii)Data entered within Copyright Notice appears incomplete, showing only the first sentence and a half. (i.e 22 words, 107 characters (no spaces) 128 characters (with spaces))
iii)Data entered within Copyright Info URL does not appear.
I figured this would have been sorted for CS3?!
For me this is a really major issue, your assistance and a fix are desperately, desperately needed.
Kind regards
Will

I am using Vista, but have no problems with opening File Info on multiple files.

File Info problem

I have just recently upgraded from a Windows XP Pro desktop to a Vista Premium Laptop. I store all my MP3's (200GB+) on an external hard drive which is backed up on a second.
I used the following programs on XP:
CD Grabber
MediaTagger
iTunes
Now when I come to access my mp3's on Vista using these programs I have the following problems:
* When I try to edit the file info in iTunes the fields are grayed out and I cannot edit them.
* When I open Media Tagger manually and edit the files I get a message saying I cannot access this file.
All the MP3's play fine and I can edit any new files I have ripped or downloaded.
I believe the problem may be something to do with file ownership. Can anybody advise?

Yes, this is most likely a folder permission issue, Vista is very fussy about that.
Your account needs to have full control of your iTunes Music folder.
There is help on permissions here:
http://windowshelp.microsoft.com/Windows/en-US/Help/2464a180-e5dc-45d1-a2b8-3c8a 2b571e9d1033.mspx
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/

File Info box hangs photoshop cs6

When I click on the file info button the file box opens up blank and hangs photoshop CS6. I have to use window task manager to close/end PS CS6. In both CS3 and PS7 the info file button works file

I guess I will uninstall PS CS6 and Bridge tomorrow . then reinstall it

File Info Metadata Templates Photoshop CC 2014

In PS CC 2014 I have no direct access to previously generated metadata templates.
Under the new "Template" button in the File Info panel I have only an Import and Export option
How do I create a new template?
How do I access my 10 previous templates?
Any suggestions
Peter

I have had a similar issue. The "Info" panel in PS CC 2014 seems to be an incomplete rewrite, & needs to be fixed.
The panel has a cosmetic remake and the convenient dropdown selection of XMP templates I had in prior versions of PS CS & CC are absent.
A template can only be imported for a single use, so the next time you want to use it, it hasn't actually been imported to be added to the drop down list as per the earlier PS editions.
I am using a Mac so to get to my templates for those single uses I follow this path:
HD-->Users-->(me)-->Library--> Application Support-->Adobe-->XMP-->Metadata Templates
I cannot import the entire template folder, and I can only select a single XMP file. This is tedious to say the least and is a bug which needs fixing. I have yet to find a workaround, and the Adobe support person I spoke to seems to have difficulty differentiating presets from templates.
So I am using PS CC 2014's Metadata info panel at a minimum for now, and I am making most of my metadata changes in Bridge or Lightroom 5 with previously built templates.
This is even more frustrating as Bridge CC has not been updated for CC 2014, Adobe support has told me that they are still working on a Bridge 2014 release, and Bridge CC is not fully compatible with PS 2014. For example Mini-Bridge is absent, as is Adobe Exchange. It seems that PS CC 2014 was not quite ready for primetime.

Problem with Photoshop CS4 & CS5

Hello,
My Photoshop CS4 and CS5 shows "Photoshop has stopped working" . Whereas I have Windows 7 64bit, 6GB RAM, 512MB Graphics Card.
Earlier I worked in this version. But after formating my conputer I could not do anything with only in Photoshop.
First I installed Photoshop CS4 it was failed to work then install Photoshop CS5..It also failed to work.
If there is any solution please send me.
Suktisama

Provide the exact info from your Event Viewer.
Mylenium

Viewing File Info crashes Adobe Photoshop CC.

I get a white box that I cannot ESC out of. Have to Force Quit. I've reinstalled. Thoughts?

Please read these and proceed accordingly:
http://forums.adobe.com/docs/DOC-2325
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Upload problem in Photoshop gallery

Five of my digital photos taken with my Sony DSRL camera did not upload. They showed up as Registered. The file info in my Photoshop Elements 10 only shows my Sony DSRL. The five blanks with Register mark ruins the slide show for my friends, family and colleagues.
My Photoshop gallery is for Ocean_diver, and I request that the Registered indication for the failed uploaded photos be removed and the photo uploaded, or the photo removed so that the slide show does not have the annoying breaks in it.
Ray Mathews

Italicised ? Perhaps faux italics is set in the Character panel

Bridge CS6 Mac XMP File Info Panel Bug: can't copy and paste metadata

The cmd-keys / shortcuts doesn't work in the xmp file info panel btw. in the xmp / iptc fields (e.g. cmd+c, cmd+v, ...) of Adobe Bridge CS6 (Mac OS 10.6.8 and 10.7.3). You are not able to cut and paste info from one box to another like previous versions.
This bug only appears in the xmp file info window (opened via alt+i) in Bridge CS6 - if you edit information or metadata in the file info panel in Photoshop CS6 copy and paste from one field to another works.
The shortcuts also work under Windows (tested under Vista).
I noticed this minor bug already one in the Photoshop CS6 Beta more than one months ago. I hoped that this was corrected in the official test version, but unfortunately it is not. Although it is a minor bug, it is IMHO a basic function and would be very helpful in my daily work - it is too bad, that such a small thing is making working with the application a little bit annoying.

Thanks! If there is a workaround or simple solution, I would be very glad if you could inform me.
Christian
(signature removed by the Admin)
Am 14.05.2012 um 13:49 schrieb FrankBiederich:
Re: Bridge CS6 Mac XMP File Info Panel Bug: can't copy and paste metadata
created by FrankBiederich in XMP SDK - View the full discussion
Thanks for your report; we'll look into it.
Frank
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Message was edited by: Arpit Kapoor

Custom panels for File Info.

Hi, everydoby.
This is my first post to this group and I wanted to say hello to everybody. Hello !!!
While doing some reading on Adobe's site I came across an application named Configurator 1.0. This application allows users to develop custom panels for Photoshop and it seems to design custom menus for the interface. I am interested in finding out if it can be used to design custom File Info panels for Photoshop. In case it can't is there another application that can do it and has a GUI that makes it easy to use and simple for someone with little programming experience ?
Thank you,
Joe

Hello, Michael.
I think you are right.
I've looked at the Adobe's website for information on how to build these panels and it seems far more complicated then it should be. Unfortunately Adobe doesn't seem to get that most users are NOT programmers. The information is complex and extensive, far more than it should be for someone who just wants to add a little amount of customization to his/her applications.
My idea was to find a simple GUI application that would allow the average user (myself) to create custom panels for the File Info menu option but one such application doesn't seem to be available. The options are to either immerse myself in the time-consuming, technically-demanding documentation available in the company's website or give up the project entirely.
Thanks again for your help.
Joe Caldwell.

File Info in Configurator

Question for the experts:
I frequently access the File Info fields in Photoshop, and
wonder if anyone knows if it is possible to create text fields in
Configurator, where data input there would automatically be
inserted in the corresponding fields of File Info?
If yes, my next question would be how…
Many thanks,
NH1111111
<I can drive photoshop and put fur on the dashboard, but
lack the tools to change the oil>

Currently, Configurator panel can only modify the file info
with pre-defined value in a button click.
For example, you can drag a script button, and paste code
like these:
app.activeDocument.info.author = "MyName";
app.activeDocument.info.caption = "MyCaption";
The complicate case you want can be implemented with "Flash
Panel SDK".

Photoshop CS5 'file info' pemissions problem

I recently had to replace the had drive and reinstall Photoshop CS5. I used to be able to access the file info box and add metadata or read the camera settings. Now the file info box loads but the fields are not available. if I log out and use the guest account on my Mac it works fine so Adobe support told me it is a permissions issue that prevents the box from loading. I have no idea where to correct this.
I am running Photoshop at 32 bit so my scanner will work, but I tried it at both 32 & 64, but the file info box doesn't load regardless of this setting. I also tried unistalling & reinstalling Photoshop. I have obviously messed up a user permissions setting somewhere but I don't know where to fix it.
Here is a screen capture showing the two views. The top is logged into my usual account and bottom is on the guest account.Thanks for any suggestions!
http://dl.dropbox.com/u/8102950/screens_mac.jpg
mac OSX 10.6.8
Photoshop CS5 10.0.4 x32

I recently had to replace the had drive and reinstall Photoshop CS5. I used to be able to access the file info box and add metadata or read the camera settings. Now the file info box loads but the fields are not available. if I log out and use the guest account on my Mac it works fine so Adobe support told me it is a permissions issue that prevents the box from loading. I have no idea where to correct this.
I am running Photoshop at 32 bit so my scanner will work, but I tried it at both 32 & 64, but the file info box doesn't load regardless of this setting. I also tried unistalling & reinstalling Photoshop. I have obviously messed up a user permissions setting somewhere but I don't know where to fix it.
Here is a screen capture showing the two views. The top is logged into my usual account and bottom is on the guest account.Thanks for any suggestions!
http://dl.dropbox.com/u/8102950/screens_mac.jpg
mac OSX 10.6.8
Photoshop CS5 10.0.4 x32

File Info problems in Photoshop CC & CS5.1 on OS X 10.8

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