File No Longer Loads
I have a series of authorware files that I inherited.
Unfortunately, I do not have the source files for these files, just
the files that are published to play in the Web Player (.aam/.aas
files). I believe they were made in Authorware 6.
These files played fine for about 4 years. Recently, they
stopped launching. The files have not moved. I have them sitting on
a server in the same place that they have always been. If you
double click on the the html file that launches the course, it just
sits there. Nothing happens.
I own many other Authorware files that I created in
Authorware 7. These files are also packaged for the Web Player and
work perfectly.
I am only having the problem with these older Authorware
files. We did recently download some Microsoft patches and switch
to IE7.
Has anyone encountered anything similar to this?
Thank you,
Rach
IE 7 could well be the issue.
Take a look at the HTML code for the web-packaged course that
is not
working and compare it to the HTML code for the ones that are
working.
You likely don't want to change the player reference (though
maybe that
is a solution, but not yet) - but do check to see what may be
different.
What 'just sits there'. Does the 'loading' dialog come up
then do
nothing, or does absolutely nothing show up in the HTML?
No server upgrades? MIME Types exist for .aam files on the
server?
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14323
Erik
RachelTGoodman wrote:
> I have a series of authorware files that I inherited.
Unfortunately, I do not
> have the source files for these files, just the files
that are published to
> play in the Web Player (.aam/.aas files). I believe they
were made in
> Authorware 6.
>
> These files played fine for about 4 years. Recently,
they stopped launching.
> The files have not moved. I have them sitting on a
server in the same place
> that they have always been. If you double click on the
the html file that
> launches the course, it just sits there. Nothing
happens.
>
> I own many other Authorware files that I created in
Authorware 7. These files
> are also packaged for the Web Player and work perfectly.
>
> I am only having the problem with these older Authorware
files. We did
> recently download some Microsoft patches and switch to
IE7.
>
> Has anyone encountered anything similar to this?
>
> Thank you,
> Rach
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
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L2 Cache: 4 MB
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IPv6:
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IPv6:
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FTP Passive Mode: Yes
Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
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SOCKS Proxy Enabled: No
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SPORE:
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disk1s0:
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Product ID: 0x8240
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Wireless Card Locale: USA
Wireless Card Firmware Version: Broadcom BCM43xx 1.0 (4.170.46.7)
Current Wireless Network: ACTIONTEC
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Printer Sharing: Allow all connections
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com.apple.ODSAgent: Allow all connections
com.aspyr.empireatwar: Block all connections
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IPv6:
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FTP Passive Mode: Yes
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PPP:
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Display Terminal Window: No
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Redial Enabled: Yes
Redial Interval: 5
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Dial On Demand: No
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Disconnect On Idle: Yes
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Disconnect On Logout: Yes
Disconnect On Sleep: Yes
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Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
RTSP Proxy Enabled: No
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IPv6:
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FTP Passive Mode: Yes
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AirPort:
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IPv6:
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FTP Passive Mode: Yes
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IEEE80211:
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Disconnect On Logout: No
InterferenceRobustness: 0
Join Mode: Automatic
JoinModeFallback: Prompt
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PowerEnabled: 1
PreferredNetworks:
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SSID_STR: ACTIONTEC
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SecurityType: Open
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Unique Network ID: D980D42A-E76C-4A68-920D-AAC9537C26C9
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IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
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FTP Passive Mode: Yes
Ethernet Adaptor (en3):
Type: Ethernet
BSD Device Name: en3
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IPv4:
Configuration Method: DHCP
IPv6:
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AppleTalk:
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FTP Passive Mode: Yes
Volumes:
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Type: autofs
Mount Point: /net
Mounted From: map -hosts
Automounted: Yes
home:
Type: autofs
Mount Point: /home
Mounted From: map auto_home
Automounted: Yes
Universal Access:
Universal Access Information:
Cursor Magnification: Off
Display: Black on White
Flash Screen: Off
Mouse Keys: Off
Slow Keys: Off
Sticky Keys: Off
VoiceOver: Off
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