File not printing in color?

I have a problem with this one document that is actually in color and it keeps printing in grayscale - I've created new files and just pasted the content into those, but still it will only print in B&W! what gives? any clue as to where I should look for the solution to this? It's a really simple stationary file with a single placed PSD and some vecor shapes/text. I've tried changing the PSD's color mode too - it's driving me crazy.
The separation preview does seem to show that these other colors exist, so I don't know what to check anymore.
Thanks!

InDesign version and Operational System would be nice to know...
One of my clients had same kind of problem a month ago with CS4/Win.... Have you tried to export your file to PDF? Try it and check if you have colors working normally there. If your PDF is fine, then it might be Printer Driver issue....
Does your printing work with other documents? if yes, you could try to export your "problem document" to INX and open back to indesign (and try to print again)
If your problem is general, trash your preferences and try to print after that...

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DCS EPS 2.0 files not printing spot colors

I know that PMS colors have been changed with CS6 using lab color as the basis to preview colors, but I've been getting this problem printing DCS EPS 2.0 files from Photoshop in Illustrator. It does not matter if I print in CS5 or CS6 the same error occurs. I'll try to explain the process I'm using the best I can.
I create a multi color spot channel DCS EPS 2.0 file in Photoshop utilizing PMS colors. I then link that image into Illustrator and add custom registration marks and labeling to print. When I bring in the DCS file the spot colors appear in the swatch palette and are labled as spot colors, however they either come over as CMYK or LAB color in the color mode when you double click the color swatch. This is where it gets weird. When I print the file, the first spot color with a cmyk color mode will print the registration mark and the custom label I made in Illustrator, but it will not print the DCS part of the image. If the next spot color is in LAB color mode it will print as well as the third color that is in CMYK color mode will print. It seems to only effect the color being printed before the LAB color and then doesn't have an issue after that. My fix has been to manually set all color modes to either CMYK or LAB color and that solves the problem, but it seems like a bug becuase it's only an issue effecting the DCS file and not other elements in illustrator that have the same swatch color applied. For the record I've done prints with 2 printers and a pdf printer and they all have the same issue.
This may be something that cannot be fixed, but I hope my bringing it to light will help some people realize why some of their spot colors aren't printing.

No... Believe me, I suggested, and would almost always suggest high resolution PDF for any printing. Like I mentioned, I've basically always printed with PDF's but, the company he's getting printing done through apparently requires EPS. I tried another set of settings when saving, so we'll see if it works and they accept it.
My main question was why the file was coming out black and white after I save it when it's blatantly in color - and reopens in Photoshop in full color.

TS3147 My HP printers will not print in color.

My MacBook will not print in color either with my old HP 6122 or my HPEnvy 120. Any solutions?

Hey Sarah24,
Thank you for the information. From this it sounds as though the issue is with the preference files for the printer are taking over. There are some long steps that need to be taken.
To start off, you will need to reset the printing system of the Mac. Now if you have more than one printer, you can skip this step. If you only have the one printer, I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh.
After this you will need to uninstall the software. Again if you have more than one HP printer installed, please just go with the normal uninstall. If you only have the one HP printer, to do a full uninstall of the software, please follow the steps below.
1. Open the HP folder in the Application folder
2. Open up the HP uninstaller
3. On the page that has you click the uninstall button. Hold Control, Option, and Command, then click uninstall. NOTE: if you have more than one HP printer just click uninstall, without holding down the three keys.
4. Follow through the rest of the uninstall
The next step needs to be done either way. This step is the verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. After the repair of the permissions has been completed, please restart the Mac.
Once the restart has completed, you will need to reinstall the software. I have included the link to 'HP ENVY 120 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1emTqaj. Please make sure that you either choose recommended install, or all the extra features, such as scanning.
Now once you have the software successfully installed, please click on the Apple Icon, and then on Software Update. Please install all updates that are available to you.
Please let me know the outcome of the troubleshooting.
Thank you.

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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PDF Files not printed

Dear all,
r12.0.4.
solaris 5.10
bash-3.00$ which pdf2ps
/usr/bin/pdf2ps
I can able to print text files in the printer properly. When am printing PDF files am getting
the error :
PDF Files not printed
128mb Of Memory Is Required To Enable Direct Printing
For which, I followed the note :
128mb Of Memory Is Required To Enable Direct Printing- 742579.1
As per the note, file pasta_pdf.cfg is changed to
bash-3.00$ diff pasta_pdf.cfg pasta_pdf.cfg_orig_Mar17
122c122
< #preprocess=pdftops {infile} {outfile}
preprocess=pdftops {infile} {outfile}124c124
< preprocess=pdf2ps {infile} {outfile}
; preprocess=pdf2ps {infile} {outfile}Made the following change in arguments of PASTA_POTRAIT
FROM
-pn$PROFILES$.PRINTER -f$PROFILES$.FILENAME -c$PROFILES$.CONC_COPIESTO
-pn$PROFILES$.PRINTER -f$PROFILES$.FILENAME -c$PROFILES$.CONC_COPIES -Fpasta_pdf.cfgBounced concurrent managers, still we are getting the same error.
Any idea ?
Kai
Edited by: KaiS on Mar 18, 2009 3:13 AM

Kai,
Do you have pdf2ps presented in the PATH of applmgr user?
Did you run the concurrent program with (number of copies = 1)?
Regards,
Hussein

Have a wireless printer and will not print in color, prints black

My wireless printer will not print in color, prints in black & white

Have you contacted the manufacturers support?
Clinton

OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My HP B210e will not print in color.

My HP B210e will not print in color. It does not copy in color either. I have added all new cartridges and the levels read good. Any help with this will be much appreciated.

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

MY printer will not print in color

My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
Can you please help !
Regards,
Aido2014

Hi there @Aido2014 ,
Welcome to the Community!
I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
I would suggest trying these steps to hopefully get the color printing again: Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
If everything appears to work fine from that guide, and you still cannot print in color, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Please keep me posted with your results and I will help out some more if needed!
Have an awesome Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Pixma ip 1500 does not print in color even with a new cartridge

Put in a new BCI-21/24C color cartiridge. The printer will not print in color. I have cleaned the nozzles, run alignments, etc. Any ideas?

Hi Rickvid,
If the cleanings and alignments did not get the ink to print, the printer will require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Mac computer is not printing in color

My new Mac desktop computer is not printing in color. I have an HP C4795 which worked fine with my old PC, but now doesn't do color. I've tried all the selections, etc. I can find, but nothing works. The Mac people didn't know either. Help!

Hi @staffordgirl
Are you able to copy in color? I ask because I want to ensure the root cause is not the printer before I start suggesting steps to take on the Mac.
If the issue can copy in color, please complete the following steps and let me know the outcome of your efforts;
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
When you add the printer, please ensure you are using the HP driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

One document will not print in color - all other docs are printing fine

I just purchased an All Ine One Officejet Pro 8630. It will not print my proposal forms in color - although invoices and every other document that requires color seems to print just fine. The proposal form is formatted in in old Microsoft Access file. Not sure that this would make a difference because I have had no problems with printing it in the past with color. Any recommendations would be appreciated. Thank you.

So when you do print, does it come out in a grey scale with various shades of grey instead of the color or in just solid Black and White format? Also, on the PDF front, you can install either software I mentioned and that will allow you to "Print to a PDF File" and then you can at least view the PDF to see if your printing system from Access is outputing in color or not. Just a troubleshotting idea.

File not printing in color?

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