File Open Issue

I have been working on a Captivate Presentation project for
two weeks and suddenly it says it cannot open my file because it
may have been corrupted. It takes really long to open the 584 mb
file.
I don't understand. All the open and save i have done were
completely normally and successfully, but still i can't open the
file now. Is there anything i can do about it? Please help.

Hi there ttdevelop
Sorry to hear about your issues. Your file is quite large.
How many slides do you have? I'm guessing more than 50-65, eh?
That's the typical (and very broad and general) "upper limit" we
normally recommend. While I've never called Tech Support, I've seen
others report back here that Adobe Tech Support is advising that 50
Mb should be considered an upper limit as far as file size goes. So
you are beyond that. Additionally, where is your project located?
If you aren't storing your project on the local hard drive (C:\) it
is likely to corrupt. So if you have your project on a LAN drive,
you need to work locally.
All of this doesn't really help the immediate need, does it?
Those are things to keep in mind for the future.
Here is what I would try and in the following order.
* Before attempting things, if your project is on a network
drive, copy it to your local PC before continuing.
1. Simply close everything down and restart the PC. After
restarting Captivate, see if you are then able to open your
project. Sometimes that will help.
2. Assuming that fails to work, hopefully you have a backup.
If so, restore from the backup and continue.
3. If no backup was made, as a last resort you can try
creating a totally new project that is blank. Ensure the size is
identical to the one you are having issues with. Then, from the
new, blank project, click File > Import > Slides/Objects and
point at the errant project. If the Captivate Deities are with you,
you will recover the project.
4. If all that fails, poke around in your project folders.
You may get lucky and find a temp file to recover from.
If those steps fail, I'm afraid it's likely you will have to
start over.
Cheers... Rick

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