File opens but is invisible.

Mac version.  I have Captivate 5.5.  I was working on a file, but later when I went to open it, the file opens (showing the x-+ like the file window is there), but the file is invisible.  I deleted and reinstalled Captivate, but no luck.  I do not get any error messages.  The same Captivate file opens fine on my other Mac computer.

Did you try re-create the preferences?
if not try these steps.
At the top click on Go>Go to Folder
type   ~/Library
Go to Prefernces folder> Rename Adobe Captivate folder.
Try launch the Captivate and see if that helps.
Thanks
Priyank

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