File opens but is invisible.
Mac version. I have Captivate 5.5. I was working on a file, but later when I went to open it, the file opens (showing the x-+ like the file window is there), but the file is invisible. I deleted and reinstalled Captivate, but no luck. I do not get any error messages. The same Captivate file opens fine on my other Mac computer.
Did you try re-create the preferences?
if not try these steps.
At the top click on Go>Go to Folder
type ~/Library
Go to Prefernces folder> Rename Adobe Captivate folder.
Try launch the Captivate and see if that helps.
Thanks
Priyank
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