File permissions and Adobe Software

We have a problem with file permissions and adobe software. In Illustrator and Photoshop I can open files from the 10.4.7-server that are opened by another user at the same time and in Indesign, in the contrary, I cannot open any file on the server. Always error "no rights" or "is opened by another user", also if logged in as admin.
In MS Word for Mac we have no problem, if a file is open (Word) and I try to open the same file on another workstation, error "is open" is showed correctly. We have 3 10.4.7-Workstations and a 10.4.7-server on a G4/800. Can anyone help?

Assuming you're connecting via AFP, this may help:
1. Start with current updates: Update your client and server software to version 10.4.8. Update Photoshop CS2 to 9.0.2, Illustrator CS2 to 12.0.1, and InDesign CS2 to 4.0.4.
2. In Illustrator and Photoshop I can open files from the 10.4.7-server that are opened by another user at the same time.
This is actually not normal. Instruct your users to avoid opening files simultaneously, as this will result in lost data.
If you have SMB/CIFS access to the same share point, disable oplocks; allow only strict file locks.
If you've disabled the lock manager for AFP, re-enable it. It's enabled by default in /Library/Preferences/com.apple.AppleFileServer.plist.
3. For InDesign documents that won't open, delete their corresponding lock files. Whenever InDesign CS or CS2 opens an .indd or .inx file, it creates a corresponding .idlk file that simply serves to flag the .indd/.inx file as open. If File.indd won't open, locate and delete File.idlk and try again. The lock file will be stored in the same folder as the document.
4. Double-check your file permissions. Start by verifying the filesystems (Disk Utility/First Aid tab/Repair Volume button) of the server volume that houses the affected share point(s). You'll have to disable sharing to do so.
Ensure that your permissions are correct, and adjust them as necessary. Consider using an ACL to apply read/write access for users or groups, because ACLs offer the superior inheritance model. See my ACL Tips post (http://discussions.apple.com/click.jspa?searchID=-1&messageID=1732788) if you haven't already.
You may also find my posting regarding permission assignments and changes for newly-created items, copied items, or moved items: http://discussions.apple.com/thread.jspa?threadID=654236&tstart=30
--Gerrit

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bmm727 wrote:
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