File Print causes Firefox to crash when Konica Minolta is default printer

When click on File Print and are printing to a Konica Minolta MFP, Firefox crashes as soon as you click on Print. Have followed the steps of resetting the printer in Firefox and no success. Have also removed and reinstalled printers.

HI ekc78.
Sometimes Firefox printer settings need to be reset as well:
*[[Fix printing problems in Firefox]]

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Internet Explorer, Firefox , Opera and Google Chrome are Browsers. Yahoo and Google, unless you are referring to Google Chrome are not browsers. The browser is what you need to change. there are three images below of three different browsers. You are probably using Internet Explorer. Switch to another browser for a test print.
Google Chrome
Firefox
Opera
Do you understand the term browser as an interface? It is a graphical user interface through which you connect to MSN and Yahoo to browse the internet.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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We're sorry to hear that your Firefox is crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
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[http://support.mozilla.com/en-US/kb/Managing+Profiles]
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Source: Application Error
Date: 28/01/2015 11:22:32
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
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Faulting module name: iertutil.dll, version: 11.0.9600.17496, time stamp: 0x546fee66
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Uninstall and reinstall of Office 2013 and IE11 has no apparent difference.
Assistance in this is appreciated.
Thanks
Jon

hi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn

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File Print causes Firefox to crash when Konica Minolta is default printer

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