File Problem after re-install of OSX. Files restored by  Carbonite=packages

about a month ago I subscribed to a back up service called Carbonite. I did this so I could re-install OS X. Everything went fine until I restored my user folder from Carbonite. Most of my files are now "packages". This would include all of my photos and my entire iTunes library. Many others too, but converting these back one at a time is possible. No so with the photos and iTunes. Does anyone know how I can convert these files back to there original form without converting one at a time? Carbonite has not been very helpful. I wouldn't recommend them. Terrible technical and customer service.
Jeff

Hi poundr;
A number of the people I help with support have been bugging me about Carbonite as a backup solution. Never having used I could not really say very much about it. After read you post I will tell them to stay far, far away.
Allan

Similar Messages

  • My Late 2009 27" iMac i7 wake up problems after LION installed

    About 5 or 6X, My iMac has had wake up problems after I installed LION.  The screen wakes but the trackpad or mouse are frozen.  I have to do a hard shut down (pressing the power button) for system to work correctly.  When I power on the Mac, then everything functions.  NEVER had this issue with Safari!

    Exatly the same problem here with Lion on iMac 27" C2D late 2009.
    more discussion about the issue here: https://discussions.apple.com/message/15757182#15757182

  • Files disappeared after Yosemite install

    Hi there, I've had Yosemite installed for a few weeks now on my laptop (13-inch, early 2011 2.3Ghz Intel Core i5) and have only noticed today that many folders in my Macintosh HD>Home directory are empty! I found out when I was trying to setup a user dictionary in Word 2008 – when prompted to save this new dictionary, Word was unable to find the old path it used to use to save dictionaries in. When I went to Finder to see what was going on, I found that the folders in my home folder  are just empty – e.g. Applications, Music, Movies (Cmd+I indicates they contain zero bytes, so they appear to be genuinely empty). What on earth is going on? Has anyone had this same problem? What can I do to 'restore' my files? Any help much appreciated, as I really need some of those missing files

    Quit Mail. Force quit if necessary.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Mail/V2/MailData
    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder
    from the menu bar. Paste into the box that opens by pressing command-V, then press return.
    A folder window will open. Inside it there should be files with names as follows:
              Envelope Index
              ExternalUpdates.storedata
    Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
    Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
    Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

  • Separator problem after opening a exported CSV file in Excel

    Dear experts,
    After exporting a report to .CSV file from BEX browser, I opened this file with Excel. I found that "," is considered as separator, but not ";" which is by default the separator in CSV file exported.
    For example, when i open the CSV in Notepad, i have:
    "15.07.2008";"E001";"No value"
    "15.07.2008";"E001";"No value, date, time"
    When it is opened in Excel, I have
    "15.07.2008";"E001";"No value"(Column A)
    "15.07.2008";"E001";"No value(Column A) date(Column B)    time"(Column C)
    Is that a problem in Excel configuration? How to solve it (for example, set ; as separator)?
    Thanks in advance!
    Edited by: Xiaoxuan WU on Jan 23, 2008 4:00 PM

    Hi,
    Please try opening your .csv file in excel. I am assuming that all texts are in one column. Select this column, go to Data>Text to Columns. Set the checkbox to Delimited. Click on next. Set the delimeter to ; and the text qualifier to ". Click on next. Click on finish. Then save in another filename. Try opening this new .csv file in notepad and see if it has the format you needed.
    Hope this helps,
    Juice

  • Trying to recover excel 2011 file from time machine,  all excel file edited after Lion install come back as corrupted.

    file that were not edited since Lion install recover fine.

    file that were not edited since Lion install recover fine.

  • I've tried PRAM reset, repair disk and permissions but cannot boot up after recent install of OSX 8.4. Please help

    After having to do a forced shut down (holding down power button) due to freezing I cannot again progress past the grey screen with the apple logo. The spinning cog comes on at first then disappears leaving just the apple logo (in case that is sognificant).
    I have tried to find a solution through the support pages but have unfortunately been unsuccessful in my endeavours so do apologise I have overlooked the obvious and would really appreciate some help. I've just started the second year of my Uni and the timing couldn't be worse.
    I have tried the following:
    1) held down option and started in "recovery 10.8.4" from which I used disk utility to "repair disk", which at first needed some repairs and then I ran it again for the second time to confirm it had a clean bill of health.
    2) I then ran "repair disk permissions" and repeated a second time to confirm it was all working well (however one error remained "warning: SUID file "system/library/CoreS... has been modified and will not be repaired" but have read that this should not be a big problem) After which I tried to start up again and it hung with the apple logo on the grey screen.
    3) tried resetting the PRAM by holding down cmd+option+P+R before powering up, but it only chimes once and then restarts the mac, then chimes once and repeats the process again in and endless cycle.
    4) I then tried 1 and 2 again and then tried to reinstall OSX 10.8.4 from the recovery mode, but this came up with the message "an error occured while preparing the installation. Try running this application again" to which I followed but to no avail.
    5) I tried starting up in safe mode by holding down shift after the chime at startup but safe mode did not start after 3 hours. During which point I was drowning my frustration in the pub.
    6) I tried starting in verbose mode with cmd+V but after running the script it reverts back to the grey screen.
    I have not tried booting from an install disk as im a few hours from home on a uni campus with no apple store in sught and all day lectures so no hope to visit far away stores. I hope I have explained it in enough detail and appreciate any direction or thoughts as to it being salvageable.  Failing which it might be time go go back to the pub and remember the importance of regular backups!
    Many thanks
    Stephen

    I have one more development to add. In step "4" above I suspected that it could be something to with the Ethernet settings as I hadn't had the option of typing in the colleges wifi credentials. So I tried the "get help online" option to test it, managed to sign in and tried the step 4 again.
    This time I received a different error message "could not find installation information for this machine".
    Thanks

  • Fire wire file transfer to new G5: No OSX files found on old computer?

    I am doing the fire wire file transfer from my old G5 (10.3.9) to a new G5 with 10.5. Upon restarting my old Mac I get a message that no OSX files can be found on the old computer to transfer.
    I have done this many times on old computers. What's going on?
    Ulrich

    Can you see the harddrive on the Target mode computer? You should be able to browse the other HD as if it were merely an external drive. If not, check the FW cable.
    Message was edited by: nerowolfe

  • Officejet Pro K5400 printing problems after update to Mavericks OSX 10.9

    Hi,
    I have printing problems with my Officejet Pro K5400 after update to Mavericks OSX 10.9.
    Now after printing 1 page the printer prints an extra page with '2345X' sentence on it. As this problem started right after updating, I suppose there is a problem with an update.

    This patch did solve our problem with the K5400 feeding a "blank sheet".
    Thank you.

  • I am having this Problem after I installed MSE!

    Hello,
    Yesterday, I removed Norton and I installed Microsoft Security Essential (MSE) Anti-virus. Just after that, I am having this issue with Mozilla. Since, I am Mozilla Lover, I always browse Net with Mozilla.
    Main Problem ->
    When I gone to my own site, I was not able to see some images, I mean some of those which uses CSS cropping technique. (I don't know how much you guyz will understand this :P)
    But it was working correctly with Chrome, but after I installed MSE, my browsing/downloading speed become very low in both.
    The following are some Pic, 1 of them are snapped chrome and 1 is mozilla..
    [http://i1137.photobucket.com/albums/n501/harshitpeer/chrome.png Chrome Snap Link]
    [http://i1137.photobucket.com/albums/n501/harshitpeer/mozilla.png Mozilla Snap Link]

    And when you called your phone carrier what did they say?

  • Graphic problem after Lion installed? Anyone else?

    After i installed Lion, ive been having problems with the graphics while playing world of warcraft ? [url=http://bildr.no/view/1020583][img]http://bildr.no/thumb/1020583.jpeg[/img][/url]
    Anyone know what to do?
    Thanks

    i have the same configuration and i've been having issues with Time Machine as well.

  • Fan  problem after Leopard install

    PowerMac Dual G5 - after Leopard install, fan between hard drive and optical drive revved up like the computer was going to blast off, faster and faster until I powered down by holding down the power button. Leopard seems to be working fine, but with the fan continuing to go at high speed at all times. I've tried reboot, reinstall, pull plug for a few minutes, remove CMOS battery, and zap PRAM, all to no avail. I haven't put the panel cover back on yet, and that may work, but I won't have time to mess with it for a few days and hope for some insight before I try that.Ideas?

    Problem went away. Must have been a ghost in the machine.

  • Apple ID problem after Mavericks install

    Hello Everyone,
    After upgrading to Mavericks I tried to read one of my books in ibooks, and after signing in with my apple id I received a notification with the following error "This computer is already associated with an Apple ID." The book was originally bought and downloaded on my iPad, but I cannot download them on my Mac. I also get the same error in iTunes when I try to play/download a song from the cloud.
    I managed to get the book after syncronizing my iOS devices, but I was wondering if anyone encountered this.

    Now that I think about it, this started happening after I installed iTunes 11

  • Source files missing after wsus install

    2 days ago I decided to install WSUS and SUP on our SCCM 2012 server and all was going good until this am when I discovered the folder that I keep all of my software deployment  in under the sourcefiles share was empty. I did take a snapshot
    of the server before I started the install and everything seemed to go well, I could see my updates and it was syncing fine. Now if I boot the server normally the folders disappear under \sourcefiles\applications. If I boot to the snapshot they are there but
    after a while they disappear as well and the updates show up under software updates without the wsus role installed on the server. I can see the folder right now and I am copying the contents to an external drive. I had setup windows server backup to back
    up my whole hyper-v server sccm and sql are on the same box but I could not get backups to open at all, so this snapshot and the one I did when we did the initial install are all that I have. I have the sourcefiles shared out and mapped to my desktop and the
    size of the share keeps changing as well.

    I'M pretty sure I had WSUS configured right, I have a lab at my house and it is working fine although it is on Sever 2008 and is 3.0 not 4.0. I have made some progress today, I found this blog about SCCM 2012 and WSUS last night which really helped. I removed
    WSUS this morning and the updates were still there but if I read the article correctly it says they will remain in sccm for 7 days when they are "tombstoned" so we will see. I am running a scheduled sync right now and it's almost done but I have also created
    a folder under software updates and moved all of the files there. During my sync I have been doing a search on that folder for expired "no" and selecting all and moving them back to the root folder.
    http://blogs.technet.com/b/configmgrteam/archive/2012/04/12/software-update-content-cleanup-in-system-center-2012-configuration-manager.aspx
    Anyway thanks for your help

  • Moving File problem after FTP

    I got very strange problem here. I am using the Tomcat API for FTP purpose.When I am done with FTP files I need to move files to local directory.
    What is happening is after FTP files are not moving to local dirctory. However, If I run only the move files code without FTP it works fine.
    Here I got the idea that when doing FTP might files are not readablefor this I disconnect the FTP cliet properly and have also checked that files are readable or not
    but everything is fine.
    Anyone have any idea on this
    Shawn

    Wrong forum.
    Best I can guess from your question - FTP allows for a binary versus translated transfer. Translated transfers only work for text files. Everything else needs binary. (Text files doesn't mean word documents nor pdf files, etc.)

  • Cpi-files - problem to open in Mac osx and FCP. Need help

    I have camera Sony Hdr-sr1 and i have problem becouse mac osx don't see films from my camera, it is PCI files. FCP don't see it either.
    Can i do something?

    the SR1 shoots AVCHD in HD mode and MPEG2 in SD ... the AVCHD you can import (and transcode) via Log and Transfer with FCP 6.0.1 or later, the MPEG2 you need to transcode yourself prior to import (you can use the free MOEG Streamclip app to do this: choose Export to Quicktime and set the Compressor to DV/DVCPRO - NTSC)

Maybe you are looking for