File Properties Length does not match rendered video clip

I have Premiere Elements 8. I decided I did not want to use audio in some of my video files, so I unchecked audio in the Advanced tab given under the section in SHARE which indicates Presets, File Name, and Save in. I rendered a 720p file with audio unchecked, which played fine in Windows Media Player. Then I decided to put it in another software program I have and noticed that the file did not play until the end. I discovered that the Windows file length listed in the Details of the file (which also appears on the information given about a file that is displayed on the screen when Details is selected in the Windows Explorer listing for the file). The length listed is shorter than the actual length of the video clip as given in Premiere Elements timeline and sceneline views. Because of the incorrect listing in the details of the rendered file, my other software only incorporates the video clip up until the length listed in Windows Explorer for the video file. This does not happen when I leave audio checked in the Advanced tab. But remember, I don't want to use the audio. Yes, I can trick the software with the length if I add "extra video" to my project, but I really do not want to do that. Can anyone help?

Thanks, very much, for the information. It worked! I just had to delete audio as you suggested. I should add that I had to do this for each segmented video clip on the timeline.

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This issue can occur if the newly installed hardware device is incompatible with the system.
Based on the current situation, I suggest trying the following steps to troubleshoot the issue:
Method 1 Device Clean Boot
============================================
Please unplug all unnecessary devices such as sound card, printer, network card and TV card.
Method 2: Startup Repair from the Windows Recovery Environment (WinRE)
============================================
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Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore ============================================
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8. Click Finish to restore the system.
Note: If you computer is an OEM one, the method to enter WinRE can be different, you may contact your OEM to consult how to enter WinRE.
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If the issue persists, please help confirm the following points:
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Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
**Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.

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Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
**Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.

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File Properties Length does not match rendered video clip

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