File section in team plan out of service

Hi, I am part of a team plan subscription in the creative cloud, my File section says it is:
This page is temporarily unavailable. We'll be back soon.
Why is this so, it has been like this for days and when I checlk the status page it says everything is in order.

Just to confirm the url you are visiting. It should be https://assets.adobe.com.
If you are still seeing this message please clear your browser cache and cookies.

Similar Messages

What constitutes a "seat" in a team plan?

Hi there,
I am trying to figure out what constitutes a "seat" in a team plan? Is a seat required for each individual accessing the submission data? Or is a seat required for just the main people working and moderating the forms? We have a number of people who would need access to the submission data - but it seems rather superfluous to get them all seats when all they are doing is exporting an Excel file of the data.
Please help me clairify :-).
Thanks, Liz

A seat is needed for each person creating forms. Users only need a free account to access the responses.
Randy

Planning as a service

Does anyone have an idea how to get the planning server to run as a background service?

Assuming you are using Tomcat, create a batch file similiar to the one below. Your batch file may differ due to pathing and/or specific Java Opts for your implementation. Once the batch file is created, execute it. The service can then be controlled through Administrative Tools/Services on the server. (Note: Be careful if cutting and pasting the lines below. Some lines were wrapped due to spacing in this window. To help read the lines, I separated each complete line with a single space) set JAVA_HOME=%HYPERION_HOME%\common\JDK\Sun\1.4.2 set PATH=%PATH%;%HYPERION_HOME%\common\CSS\2.7.0\bin set CATALINA_HOME=%HYPERION_HOME%\common\appServers\Tomcat\4.1.30 set CATALINA_BASE=H:\PLANNING\Deployment\Tomcat\4.1.30 set CIS_CLASSPATH=H:\PLANNING\Deployment\Tomcat\4.1.30;H:\PLANNING\Deployment\Tomcat\4.1.30\webapps;H:\PLANNING\Deployment\Tomcat\4.1.30\webapps\HyperionPlanning\WEB-INF\classes set JAVA_OPTS=-server -Xms128m -Xmx1024m set SERVICE_NAME=Hyperion Planning Web Service set CLASSPATH=%JAVA_HOME%\lib\tools.jar;%CIS_CLASSPATH% "%CATALINA_HOME%\bin\tomcat.exe" -install "%SERVICE_NAME%" "%JAVA_HOME%\jre\bin\server\jvm.dll" -Djava.class.path="%CATALINA_HOME%\bin\bootstrap.jar;%JAVA_HOME%\lib\tools.jar;%CLASSPATH%" -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -Dcatalina.home="%CATALINA_HOME%" -Dcatalina.base="%CATALINA_BASE%" %CATALINA_OPTS% -Xrs -start org.apache.catalina.startup.BootstrapService -params start -stop org.apache.catalina.startup.BootstrapService -params stop -out "%CATALINA_BASE%\logs\stdout.log" -err "%CATALINA_BASE%\logs\stderr.log" -path "%PATH%" %SYSTEMROOT%\system32\net.exe start "%SERVICE_NAME%" Hope that helps

Not able to access the links to Essbase Console, Planning and Shared Servic

Hi,
I am trying to access the links to Essbase Console, Planning and Shared Services but I get the following error message.
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
I tried to restart all the services on all the servers and also restarted the servers but it didn't work.
I found some more errors in the starter file on the Linux box.
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fcharset0 Arial;}}
{\*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\pard\f0\fs20 Detected Java version: 1.6 in: /srv/Oracle/Middleware/jdk160_21/jre\par
Detected OS: Linux\par
parsing buildfile /srv/Oracle/Middleware/EPMSystem11R1/common/config/11.1.2.0/resources/instance/start.xml with URI = file:/s\par
rv/Oracle/Middleware/EPMSystem11R1/common/config/11.1.2.0/resources/instance/start.xml\par
Project base dir set to: /srv/Oracle/Middleware/EPMSystem11R1/common/config/11.1.2.0/resources/instance\par
[antlib:org.apache.tools.ant] Could not load definitions from resource org/apache/tools/ant/antlib.xml. It could not be found\par
.\par
[property] Loading Environment env.\par
Build sequence for target(s) `start' is [start]\par
Complete build sequence is [start, stop, ]\par
\par
start:\par
[starter] oracle.as.management.opmn.optic.OpticException: Error in starting opmn server\par
[starter] Operation aborted because of a system call failure or internal error\par
[starter] at oracle.as.management.opmn.optic.OpmnAdmin.executeCommand(OpmnAdmin.java:310)\par
[starter] at oracle.as.management.opmn.optic.OpmnAdmin.startOpmnServer(OpmnAdmin.java:87)\par
[starter] at com.hyperion.cis.ant.starter.OPMNStarter.startAndReloadOpmnCtl(OPMNStarter.java:177)\par
[starter] at com.hyperion.cis.ant.starter.OPMNStarter.init(OPMNStarter.java:47)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.load(StarterEngine.java:133)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.execute(StarterEngine.java:105)\par
[starter] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)\par
[starter] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\par
[starter] at java.lang.reflect.Method.invoke(Method.java:597)\par
[starter] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)\par
[starter] at org.apache.tools.ant.Task.perform(Task.java:348)\par
[starter] at org.apache.tools.ant.Target.execute(Target.java:357)\par
[starter] at org.apache.tools.ant.Target.performTasks(Target.java:385)\par
[starter] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1337)\par
[starter] at org.apache.tools.ant.Project.executeTarget(Project.java:1306)\par
[starter] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)\par
[starter] at org.apache.tools.ant.Project.executeTargets(Project.java:1189)\par
[starter] at org.apache.tools.ant.Main.runBuild(Main.java:758)\par
[starter] at org.apache.tools.ant.Main.startAnt(Main.java:217)\par
[starter] at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)\par
[starter] at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)\par
[starter] oracle.as.management.opmn.optic.OpticBadXMLConfigException: Error reading formFactorFile: /srv/Oracle/Middleware/\par
user_projects/epmsystem6/config/OPMN/opmn/.formfactor (/srv/Oracle/Middleware/user_projects/epmsystem6/config/OPMN/opmn/.form\par
factor (No such file or directory))\par
[starter] at oracle.as.management.opmn.optic.OpmnPhone.refreshFormFactor(OpmnPhone.java:628)\par
[starter] at oracle.as.management.opmn.optic.OpmnPhone.getLocalOpmnPhone(OpmnPhone.java:99)\par
[starter] at oracle.as.management.opmn.optic.OpmnQuery.getLocalOpmnQuery(OpmnQuery.java:77)\par
[starter] at com.hyperion.cis.ant.starter.OPMNStarter.init(OPMNStarter.java:48)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.load(StarterEngine.java:133)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.execute(StarterEngine.java:105)\par
[starter] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)\par
[starter] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\par
[starter] at java.lang.reflect.Method.invoke(Method.java:597)\par
[starter] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)\par
[starter] at org.apache.tools.ant.Task.perform(Task.java:348)\par
[starter] at org.apache.tools.ant.Target.execute(Target.java:357)\par
[starter] at org.apache.tools.ant.Target.performTasks(Target.java:385)\par
[starter] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1337)\par
[starter] at org.apache.tools.ant.Project.executeTarget(Project.java:1306)\par
[starter] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)\par
[starter] at org.apache.tools.ant.Project.executeTargets(Project.java:1189)\par
[starter] at org.apache.tools.ant.Main.runBuild(Main.java:758)\par
[starter] at org.apache.tools.ant.Main.startAnt(Main.java:217)\par
[starter] at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)\par
[starter] at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)\par
[starter] Caused by: java.io.FileNotFoundException: /srv/Oracle/Middleware/user_projects/epmsystem6/config/OPMN/opmn/.formf\par
actor (No such file or directory)\par
[starter] at java.io.FileInputStream.open(Native Method)\par
[starter] at java.io.FileInputStream.<init>(FileInputStream.java:106)\par
[starter] at java.io.FileReader.<init>(FileReader.java:55)\par
[starter] at oracle.as.management.opmn.optic.OpmnPhone.refreshFormFactor(OpmnPhone.java:623)\par
[starter] ... 22 more\par
( Feb 06, 2012 04.33.13 PM ) Pass [00 min 05 sec] Starting BPMS_bpms1_Server\par
[starter] oracle.as.management.opmn.optic.OpticException: Error in starting opmn server\par
[starter] Operation aborted because of a system call failure or internal error\par
[starter] at oracle.as.management.opmn.optic.OpmnAdmin.executeCommand(OpmnAdmin.java:310)\par
[starter] at oracle.as.management.opmn.optic.OpmnAdmin.startOpmnServer(OpmnAdmin.java:87)\par
[starter] at com.hyperion.cis.ant.starter.OPMNStarter.startAndReloadOpmnCtl(OPMNStarter.java:177)\par
[starter] at com.hyperion.cis.ant.starter.OPMNStarter.start(OPMNStarter.java:115)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.start(StarterEngine.java:190)\par
[starter] at com.hyperion.cis.ant.starter.StarterEngine.execute(StarterEngine.java:112)\par
[starter] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\par
[starter] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)\par
[starter] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\par
[starter] at java.lang.reflect.Method.invoke(Method.java:597)\par
[starter] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)\par
[starter] at org.apache.tools.ant.Task.perform(Task.java:348)\par
[starter] at org.apache.tools.ant.Target.execute(Target.java:357)\par
[starter] at org.apache.tools.ant.Target.performTasks(Target.java:385)\par
[starter] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1337)\par
[starter] at org.apache.tools.ant.Project.executeTarget(Project.java:1306)\par
[starter] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)\par
[starter] at org.apache.tools.ant.Project.executeTargets(Project.java:1189)\par
[starter] at org.apache.tools.ant.Main.runBuild(Main.java:758)\par
[starter] at org.apache.tools.ant.Main.startAnt(Main.java:217)\par
[starter] at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)\par
[starter] at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)\par
( Feb 06, 2012 04.33.31 PM ) Pass [00 min 05 sec] Starting OHS\par
( Feb 06, 2012 04.41.51 PM ) Fail [08 min 20 sec] Starting FoundationServices\par
\par
BUILD SUCCESSFUL\par
Total time: 8 minutes 55 seconds\par
Please let me know how to fix this issue. Also please let me know where else can I find the logs to the errors.
Thanks.

The logs would be a good place to start, if you are not sure where to look post your OS and planning version.
Cheers
John
http://john-goodwin.blogspot.com/

Getting the error "Adobe Send cannot currently send this file" how can I find out why?

Getting the error "Adobe Send cannot currently send this file" how can I find out why?

Hey James,
Please let me know what kind of file are you trying to send using 'Adobe Send' online service.
Does this happen with every file you try to send or any specific one?
Have you tried using a different browser? What happens? Check with your internet connection speed as well.
Hope to hear from you.
Regards,
Anubha

Expose userid field in the Check in/out web service

Hello
I need to integrate the Check in/out web services into a InfoPath Library Form. I have the webservices added and working properly. My progress thus far:
              -CheckinFile, CheckOutFile, UndoCheckOut data connections are added
              -Necessary rules are built
              -Web services appear to work correctly EXCEPT
1. I receive an error if the form is opened in Browser, but not when opened in InfoPath Filler. This is a problem because most of our users do not have InfoPath installed. So we have a need to open in Browser or dialog.
2. Once the file is checked back in, the field "Checked Out To" defaults to an application ID.
So two issues:
How to open the form in Browser
How to set the Checked Out To field to the current user.
From what I have been told, I need to expose the userid element in InfoPath designer.

Hello,
I have not tried this yet but you can just follow hilary suggestion to check in/out form when it opens.Make sure your versioning is enabled in library.
http://www.infopathdev.com/blogs/hilary/archive/2010/11/10/check-that-form-out-or-in-automatically.aspx
Hemendra:Yesterday is just a memory,Tomorrow we may never see
Please remember to mark the replies as answers if they help and unmark them if they provide no help

Unable to connect to Planning nor shared services

Hi,
Something weird happened:
Users were using Planning webforms in the office (http://server.com:8300/HyperionPlanning/LogOn.jsp) for about 2 hours and suddenly no one could log in.
When users entered userid/password on the planning application, the form was stuck in state saying “Authenticating User”.
The strange thing is that I am able to log into Planning (from my home PC, VPN into corporate network)
However, from all rooms in the building, no one was able to log into Planning nor Shared Services. Everyone could access the Internet and Intranet thought.
Any idea why? Restarting Planning and HSS services did not solve the problem. We even tried to use IP address in http://server.com:8300/HyperionPlanning/LogOn.jsp
Edited by: Essbase Fan on Feb 2, 2010 12:55 PM

Hi John,
If you are in Europe, this must be late at night for you <smile>
I logged in as one of the users from my PC from my home via vpn - no problem.
Oh, they are getting a blank screen - they are not able to access Planning login screen.
Same userID can't get Planning login screen from corporate office. Planning admins can't login as well.
Just found out that all users can now log in.
Isn't that weird ?
I was wrong , the Windows administrator did NOT attempt to log into Planning using Remote Desktop directly to Planning server. It probably would have worked.
Edited by: Essbase Fan on Feb 2, 2010 12:56 PM

Do i need to open port for crash plan online backup service

do i need to open port for crash plan online backup service?
Thanks!

Possibly. I would start by checking out this CrashPlan support article. CrashPlan does require certain ports on both your computer's and network router's firewall to be open in order to communicate properly.

Active Calls Dropped and SDL Link out of service

Hello,
I have a UCCE 9.0 and UCM 9.1
For 4 days in a row we are facing the following problem:
- Active agent calls are dropped
- Agents have to login again to CTIOS server
- I dumped the jgw process logs on both PGs: I found a "CallManager_Failure" error
- On UCM RTMT tool, I can see the following error at the same time of the issue: SDLLinkOutOfService
Note: The issue is happening daily at the same time
Anyone knows what could be the issue?
Thank you,
Sahar Hanna

SDL links are used between CCM, CTI, and CMI services to share data regarding the current status of devices and to send calls to and from different nodes in the cluster. They form a full mesh between like and dislike services. I.E. CCM on node 1 will have an SDL link to CCM on node 2 and to CTI on node 1 and 2 and so on.
SDL links going out of service usually represent a network outage between the nodes or a service crash on one of the nodes. Any core files in RTMT?
If the alert isnâ€™t continually re-firing, then the link is probably operational again.

SDL Link Out of Service - Node down

We keep seeing these RTMT alerts and then receive SDL Link out service or server node down. I have been working with TAC but they are not able to pin point if its a CUCM issue or network issues. I have the network team check the CPU usage during this time and nothing major happening same thing on the CUCM side.
At Tue Oct 28 14:56:48 PDT 2014 on node the following SyslogSeverityMatchFound events generated:
SeverityMatch : Alert
MatchedEvent : Oct 28 14:56:23 PUB local7 1 : 18: PUB: Oct 28 2014 21:56:23.242 UTC : %UC_Location Bandwidth Manager-1-LBMLinkOOS: %[LocalNodeId=1][LocalApplicationID=700][RemoteIPAddress=][RemoteApplicationID=700][LinkID=1:700:SUB02:700][AppID=Cisco Location Bandwidth Manager][ClusterID=EvergreenHospital][NodeID=PUB]: LBM link to remote application is out of service AppID : Cisco Syslog Agent ClusterID
Has anyone experienced this issue? We recently upgraded to 9.x.

We are experiencing the exact same thing. There doesn't seem to be anything out of the ordinary or in the logs, but these errors randomly kick off as far as we can tell for no reason.
I opened a TAC case and they related it to CPU load on our Publisher, I bumped it as recommended and the error cleared for a few days, but just came back today.
Anyone have any insight? As I said, doesn't seem to be service impacting, so is it just another 'Cisco Feature'?

*** Question How to load a file into BI-Integrated Planning and use WAD 7.0

Hi, I created an manual DTP upload to my planning infocube and it works fine. The transformation rules convert 0CALMONTH into the relevant Calendar and Fiscal characteristics. So all of my Time Characteristics are fine, both Calendar and Fiscal.
However, When using the "How to load a file into BI-Integrated Planning and use WAD 7.0" solution, only the Calendar Characteristics are populated and not the Fiscal. The upload application somehow knows to populate the 0CALMONTH2, 0CALQUART1, 0CALQUARTER, and 0CALYEAR.
How can I get the upload to populate my Fiscal Period Characteristics?
Would it be best to modify the "Upload Application, or can I write a planning function to update the fiscal characteristics, or some other way?
Thanks!

My planning data is being uploaded via the SDN Planning File Upload Solution. What I did was end up modifiying the upload class ZCL_RSPLF_FILE_UPLOAD Method EXECUTE.
I added the following code if anyone is interested.
*{ INSERT BWDK902323 1
THIS SECTION OF CODE POPULATES THE FISCAL PERIOD CHARACTERISTICS
USING THE FISCAL YEAR VARIANT 'NK' AND THE CALENDAR MONTH/YEAR
FIELD-SYMBOLS <0FISCVARNT> TYPE /BI0/OIFISCVARNT. " Fiscal Year Variant
FIELD-SYMBOLS <0FISCYEAR> TYPE /BI0/OIFISCYEAR. " Fiscal Year
FIELD-SYMBOLS <0FISCPER> TYPE /BI0/OIFISCPER. " Fiscal Year/Period
FIELD-SYMBOLS <0FISCPER3> TYPE /BI0/OIFISCPER3. " Posting Period
FIELD-SYMBOLS <0CALMONTH> TYPE /BI0/OICALMONTH. " Calendar Month/Year
ASSIGN COMPONENT '0CALMONTH' OF STRUCTURE <L_S_DATA> TO <0CALMONTH>.
ASSIGN COMPONENT '0FISCPER' OF STRUCTURE <L_S_DATA> TO <0FISCPER>.
ASSIGN COMPONENT '0FISCVARNT' OF STRUCTURE <L_S_DATA> TO <0FISCVARNT>.
ASSIGN COMPONENT '0FISCPER3' OF STRUCTURE <L_S_DATA> TO <0FISCPER3>.
ASSIGN COMPONENT '0FISCYEAR' OF STRUCTURE <L_S_DATA> TO <0FISCYEAR>.
<0FISCVARNT> = 'NK'.
CALL FUNCTION 'FISCPER_FROM_CALMONTH_CALC'
EXPORTING
IV_CALMONTH = <0CALMONTH>
IV_PERIV = <0FISCVARNT>
IMPORTING
EV_FISCPER3 = <0FISCPER3>
EV_FISCPER = <0FISCPER>
EV_FISCYEAR = <0FISCYEAR>.
*} INSERT

Can't find source file for newsservice.NewsServiceProxy in JMS Web Service

i can't find the source file for newsservice.NewsServiceProxy in JMS Web Service. The
newsservice.NewsServiceProxy is required for client to post news to server and received news from server. But
i can't find where the file located in the newsservices.jar provided in that tutorial.
Someone please help me to located it. thank you :)

Hi,
You will have to generate this file. The steps to generate this file has been provided in the Install file present under NewsService/doc/Install.html (once newsservice.jar is extracted) - Running the NewsService client application section - Step 1.
Follow the instructions, and you will be able to download the zip/jar file which contains newsservice.NewsServiceProxy within it.
Regards
Elango.

:Z in predicate section of explain plan

Hi Friends,
What is the meaning of :Z in the predicate section of execution plan of a query ? I didnt understand it .
Also how do i get the execution plan to format properly?? Earlier using code it would get formatted properly.
create table table_x nologging as
select /*+ parallel(a,4) full(a,4) */
ban, subscriber_no , soc PP, effective_date , expiration_date
from table_a a
where service_type = 'P'
and soc = 'SDDVRP'
and effective_date <= sysdate
and (expiration_date > sysdate or expiration_date is null)
PLANS FROM CURSOR
SQL_ID fp0591aupqpwd, child number 0
Plan hash value: 679415194
| Id | Operation | Name | Rows | Bytes | Cost | Pstart| Pstop | TQ |IN-OUT| PQ Distrib |
| 0 | CREATE TABLE STATEMENT | | | | 291K| | | | | |
| 1 | LOAD AS SELECT | | | | | | | | | |
| 2 | PX COORDINATOR | | | | | | | | | |
| 3 | PX SEND QC (RANDOM) | :TQ10000 | 7 | 315 | 291K| | | Q1,00 | P->S | QC (RAND) |
| 4 | PX BLOCK ITERATOR | | 7 | 315 | 291K| 1 | 97 | Q1,00 | PCWC | |
|* 5 | TABLE ACCESS FULL | table_a | 7 | 315 | 291K| 1 | 97 | Q1,00 | PCWP | |
Predicate Information (identified by operation id):
 5 - access(:Z>=:Z AND :Z<=:Z)
 filter(("SERVICE_TYPE"='P' AND "SOC"='SDDVRP' AND "EFFECTIVE_DATE"<=SYSDATE@! AND
 ("EXPIRATION_DATE">SYSDATE@! OR "EXPIRATION_DATE" IS NULL)))

Hi Jonathan,
Thanks for explaining that, i understood it now .
Below is the format for explain plan using your suggestion. Seems it didnt work or i misunderstood your suggestions.
Also for some reason i dont see any preview option to see the output
<pre>
Plan hash value: 679415194
| Id | Operation | Name | Rows | Bytes | Cost | Pstart| Pstop | TQ |IN-OUT| PQ Distrib |
| 0 | CREATE TABLE STATEMENT | | | | 291K| | | | | |
| 1 | LOAD AS SELECT | | | | | | | | | |
| 2 | PX COORDINATOR | | | | | | | | | |
| 3 | PX SEND QC (RANDOM) | :TQ10000 | 7 | 315 | 291K| | | Q1,00 | P->S | QC (RAND) |
| 4 | PX BLOCK ITERATOR | | 7 | 315 | 291K| 1 | 97 | Q1,00 | PCWC | |
|* 5 | TABLE ACCESS FULL | table_a | 7 | 315 | 291K| 1 | 97 | Q1,00 | PCWP | |
</pre>

Attendant/Operator Console: Extension Out of Service

We have an issue with the operator console giving an error, regardless of the user or extension, saying that the extension is out of service. We've rebooted the phone, rebooted the server the attendant console runs on and browsed through the settings and can't find anything apparent on why it is doing this. Any suggestions?
Thanks in advance!

The issue I had was with the password in the TSP configuration. Go to the control panel in CUEAC and phone and modems. Next click on the trace file and select all traces. Check call manager to make sure that the CTI port and CTI ports are showing up as unknown. Then back on CUEAC run the CUCM sync. Once this is done go to C:\TEMP and look for the last log with date and timestamp. This log will reveal if you are using an incorrect username or password. That was my issue and why I got the OUT OF SERVICE message when I tried to log into the attendant console. I did uninstall the Cisco wave driver, then removed the Cisco TSP then I restarted the server. Next I reinstalled the TSP and configured the TSP. Last I installed the wave driver. My problem is resolved. I hope you have luck in getting your issue resolved. Good Luck

JLI command on PG to check out of service phones

Just wondering, TAC gave me a command to run and it showed the number of phones that are out of service, meaning in our case not associated to PG user. Anyone know of this or have it? I'm searching through all my emails and I'm not sure what case it was in or if it's actually in the case notes either. any help would be appreciated.
thanks,
paul

Thanks, is there a way to export this to a text file? Whatever the command I had was, you just ran it and it created a text file somewhere. If not no big deal.
thanks

File section in team plan out of service

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