File Sendlink doesn't work and I don't have "mailto" in the options applications tab

I've already searched and read all of the similar problems but the crux of the matter is how do you add an application to the options menu that should be there but is not. I reinstalled/upgraded Firefox but that didn't help. I removed the mimeTypes.rfd file but that didn't help. I made sure that Thunderbird was my mail client in the Win XP Control Panel.
I cannot follow the directions in Mozilla Help because they assume that mailto is under Tools>Options>Applications and it is not.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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