File sharing in iTunes can't save file as says the required file can't be found

I have an app which records video surveys (Miituu). I export the responses within the app and then use the file sharing section of iTunes to save the exported folder onto the PC so that I can access the files. However, despite the exported survey showing in iTunes in the file sharing section and displaying a MB size every time I try to 'save to...' it comes up with an error saying
'xxx' could not be copied because an error occurred. The required file could not be found'
Any ideas?

You might try resetting the App Store application and clear the cookies via this menu:
as described in this website: Make use of the Mac App Store debug menu | MacFixIt - CNET Reviews
OT

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File sharing in iTunes can't save file as says the required file can't be found

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