File sharing through i-tunes not working

I found out reciently that you could transfer files through i-tunes with particular apps. I have tried repeatedly but no file share option appears in app section of i-phone when connected to i-tunes. A friend of mine had the same app as me an is able to use file sharing but he has a mac instead of a pc. Would that make any difference. Any help would be great,
Thanks

File sharing should work on both Windows and Mac, but the app has to be designed to do it. As the same app works on our friend's iPhone all I can think of is that you don't have the same version of the app.

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