File status remains "new version available"

Hello everyone,
We are a writing team of two people and some time ago a third person joined us. We are working with RoboHelp HTML 9 and use Robosource Control to share our project. This third person has been given access to the Robosource Control project and he has opened the project for the first time on his computer directly from RoboHelp. (File > Open > Open Project from Version Control > Follow the steps). This seemed to work perfectly, but after the project opened in RoboHelp, the File status pod indicated that all files had the status "New version available". This seemed a little odd, because it was the first time he opened the project. Obviously I tried to do a "Get latest version all", but this didn't solve anything. I decided to let this be and see if it would resolve itself when he started working in the project. Unfortunately, the files still have this status. Now that he (the third person) has finished editing his topics and has checked them in, I can see his files in my File status pod and they also have the "New version available" status and it remains there, whatever I try. I've tried opening RoboSource Control and "getting" them there, but it doesn't work.
Anyone have a clue what is going on? It's not a major issue, we can access the project and edit topics just fine, but I would prefer to see this fixed asap. We all know how messy Source Control can get

If the new RH user has got a 64-bit machine, he may need this fix: http://blogs.adobe.com/techcomm/2011/09/fix-for-using-adobe-robosource-control-on-64-bit-m achines.html.

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We've been using RoboSource Control successfully for the last 12 months, but recently we've noticed that on the File Status tab in RH a large number of files have a status of "New version available". In addition, we've noticed today that the link between our projects and RSC is no longer working. The strange thing is that my colleagues and I can still open projects that are in RSC, and get the latest versions, but it still thinks there are newer versions available and any changes we make aren't being reflected on the server, i.e. we can't see each other's changes. I've tried disconnecting one of our projects from RSC and re-adding it, but it makes no difference.
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Thanks
Jonathan
Message was edited by: Jonathan Smith

If the new RH user has got a 64-bit machine, he may need this fix: http://blogs.adobe.com/techcomm/2011/09/fix-for-using-adobe-robosource-control-on-64-bit-m achines.html.

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