File sync stopped syncing and is non responsive to changes

as of yesterday my file sync has just simply stopped syncing and is not responding to new changes to both the finder folder or the online files.  there is no warning, no error message and the files tab only says "to start saving files.... copy them to the CC folder in your finder."  my folder was in sync and has been syncing fine for a few weeks now after its been back up.  any ideas?  customer support told me syncing has been down for days but thats not the case.  status.creativecloud.com says everything is good. 

hello,
so, i am still having some issues with my syncing.  i have also within the past couple days updated cc on both my imac and laptop as well as done numerous restarts of the cc app.  i am also running Mavericks on both machines with all software updates completed.
here's what's going on:
1.  the syncing seems to just continue infinitely.  my imac seems to be syncing for the past 2 weeks without completing.  there are 48,000ish files in my folder of various sizes within various subfolders.
2.  my macbook pro doesn't seem to be engaging in syncing at all.
3.  on the cc website page where i view my files I am trying to send some folders to the archive.  i do this and it goes through the motions but then upon refresh the file is returned.  i have tried clicking on the archive itself via that box like icon button.  it says page cannot be found everytime.  and, none of the previously archived files show up either.
4.  cc is duplicating my folders within my folder.  for example, i've had "folder A" synced via cc for quite some time.  cc however has created a duplicate named "folder A (1)" in my cc folder and is seemingly syncing it as well with duplicate information.  it does not however seem to be registering out of my 20gb of space. 
any thoughts? 
thank you.
EDIT:  I have added the two images above to illustrate what I am talking about.  The first shows the syncing.  In this photo the sync had just completed a short time before and it started over.  The second shows what happens when I try to view my archive on the web.  It no longer moves items to the archive. 
I have also just finished uninstalling the desktop cc app from my computer and am debating whether or not to reinstall.
Message was edited by: rinslvinly

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