File Sync with Cloud

I have tried everything, read through all documentation, checked, double checked all settings to no avail and resulting with no file sync.
I have just barely under the 20gig limit up on Creative Cloud, and I have been trying now for a few months to get the sync working, I even tried moving the folder as on my drive it is empty and it then gives you an option to just download everything.
The only thing which could be in conflict is my 'standard download' is set to a different file on the same drive.
neither are on my boot drive which the original Creative Cloud was. It had to be moved, just not enough room on the boot drive.
I am running a win7, (all updates current) on a Gateway quad core (i5 intel graphics) 8gigs ram, 500gig HD, 1.3Terrabyte and 4 terrabyte external drives.
Comcast highspeed connection, and run Norton Security.
Any ideas, methods, spells? would be welcomed, I'm ready to try them.

Hello,
We are going to have to have a look at your log files. Please watch for a private message from me with further instructions.
Thanks.
EBQ

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