File transfer in home sharing not working

My wife and I are running the latest version of iTunes on two different Macs. We are both logged into the same iTunes store account. We can stream each others music to our respective Macs, but we cannot drag music files from one Mac to the other as one is supposed to be able to do with home sharing active. Any thoughts?

Nevermind...went digging and found out that my wife had changed her home share settings to her itunes account and did not tell me.

Similar Messages

ITunes 10.6.3 home sharing not working properly

iTunes 10.6.3 home sharing not working properly. I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library. If I restart iTunes its fine then later can't access. I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4. Sole job is to be iTunes server and an occasional HTPC with remote buddy running. I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions. I update as warnings to do so come up. The remote app has same problem accessing the Home Share. I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
I'm never home but when I am I use this equipment loads and this weekend not reliable at all. I have firewall disabled, and setup is as before and is working fine. I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
I can't be only one. Considering downgrading to last version of 10.5 but not sure how to do this.
How many of you are having trouble?
Any resolutions?
How to report to Apple?
How to downgrade safely? Or is it 10.7.4?

I ran into the specific problem in another thread. There are more than 100 connections from the apple TV's to iTunes. You can do a netstat -a (windows or Mac), and verify the problem. iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
Now for what you really want! Set all of your ATVs to wifi only. Even setting the iTunes host to wifi might help also. I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100.
I also turned off ip v6. That could help you also. I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem. The wifi trick worked on both platforms. Several of us have bug reports into apple. I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem. The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much. What really hurts is spending over 40 hours troubleshooting this bug.

Home shareing not working

home sharing not working in version 10.3.6

Home sharing is only supported on version of iTunes that run on OS X 10.5 or later. You could go to the app store and purchase the Mountain Lion update for $19.99, then update iTunes and then it should be easy to set up.

Does Home Sharing not work through a network extender?

Home sharing seems to cut out whenever I get into range of my network extender (Airport Express).
Here's my setup, it's pretty standard: Cable modem wired to Airport Extreme router, which is connected wirelessly to the MBP with my iTunes hard drive. All of this is in my living room.
I use the Airport Express to extend my network into the bedrooms.
Whenever I'm home sharing from my iTunes library on my iPhone, if I walk to my bedroom, it cuts out. It usually crashes the iPod app. If it doesn't completely crash it, I can get it to restart buffering if I walk back to the living room.
Does Home Sharing not work with wireless extenders? Do I have to change something in the set up?

However, when a device goes from being attached to one wireless device to another, there is often an interruption as the device must change the radio connection to the network. There is a brief period of no connectivity (a second or two)
Try starting the share while in your bedroom instead of the living room. I'll bet it works.
Makes sense - so it's a bug in the iPhone OS, that it's unable to recover from temporary interruptions to wifi connection?
However, I'm not so sure. Starting the share in the bedroom works as you suggest (since 4.3.2 - didn't under 4.3.1) - but as soon as you go back to the living room and the iPhone connects to a different base station the music stops playing. Note also that the shared library itself ceases to work. So for example you can't be in one room (on the extender) and add the shared library (without actually playing anything yet) then move to another room (on the base station) and play a track from the shared library. It just plays dead and you have to explicitly reload the shared library to get anything to play.
So is it maybe a bug also with iTunes that it can't keep up with a shared library client moving from one wifi station to another?
How do you report these things to the people that matter by the way?

Home Sharing not working between wireless PC's / devices and ethernet wired PC's on the same router.

Home Sharing is not working between wireless PC's / devices and ethernet wired PC's on the same router. I installed a new Verizon FIOS ActionTec MI424WR GigE wireless / ethernet router, replacing the original FIOS router. With the old router Home Sharing worked fine across and among all iOS and Windows wired and wireless devices. With the new router Home Sharing works between and among the Wired PC's but not between the wired PC's and the Wireless connected PC's or iOS devices. Home Sharing also works between and among the wireless connected PC's and iOS decices but not between them and the wired PC's.
Only the router was changed. No changes were made to any of the devices except all were updated with the latest version of iTunes 10.7.0.21 and the iSO devices were updated to iOS vrsion 6.01. Three PC's are wired and all are running Windows 7. There also is a Windows Home Server connected to the router by ethernet port. It does not run iTunes but does provide WebDAV services to my iOS devices. This works fine. Two PC's are wireless, one running Windows 7 and one running Windows 8. All of the PC's are connected to the same (new) router via it's ethernet ports and it's wireless access point. Two of the wired PC's are connected via a high-speed ethernet hup that is connected to the router (Home Sharing works fine between the two PC's on the hub and the PC on the router). All wired and wireless devices on the router are visible and members of the router's Home/Office virtual network.
All of the PC's are visible in the Windows network and all shared files are accessable from all PC's, both wired and wireless.
Obviously the router seems to be the issue, something between the ethernet and the wireless access point components. I checked the settings and found nothing that would prevent Home Sharing between the wired and wireless devices. There is no setting that isolates the wireless network. I have done the following:
Read the router user manual and checked all the settings
Rebooted the router and tested.
Turned off the router's firewall and tested.
Home Sharing is turned on all the devices and all use the same Apple ID.
Restarted iTunes and tested.
Verified iTunes is "Allowed" in each PC's firewall.
Again, I can Home Share between the two wireless PC's but not between either of the wireless PC's and any of the wired PC's. I can Home Share between my iPads and iPhones and either of the two wireless PC's but not with any of the wired PC's. I can Home Share between any of the wired PC's but not between any wired PC and a wireless PC or iOS device.
I hope someone may have had a similar problem and has a fix suggestion. I'm stumped! I have a;so contacked ActionTec and awaiting an answer.

Solution from ActionTec is:
Log into your router.
Click the Advanced icon
Cclick Yes
Click on the IGMP Proxy
Select Disable
Click Apply

Home Sharing not working

I have a macpro and a macbook pro, home sharing no longer works on either computer since upgrading to itunes 10.4 Home sharing shows up on the left hand side of itunes under 'shared' and when I click on it says 'loading xxxxxxxx's music' but after minute or two, nothing happens.
I've never been able to get home sharing to work via my macpro to share my macbook pro's music, which has been frustrating, but now it's not working via the macbook pro either.
I've tried everything, turned it off, restarted, checked firewalls, router, airport connections... the lot! I can share my screen and use back to my mac no problem.
Anyone having a similar situation? I rely on it on a regular basis as I work in music so need to copy tracks back and forth.

I've been having the same problem. Two macbook pros with lion and itunes 10.4 and a first gen apple tv...nothing shares anymore. I don't even get to the "loading music" part because as soon as I click ok for home sharing, nothing even shows up. My apple tv doesnt even show up on either one of the macbooks and i remember like a week or two ago, it was working fine because the option for airtunes (playing my itunes thru apple tv speakers) was available then. Now, nothing. No airtunes, no libraries, no apple tv, not even the sharing list on the side shows up anymore

Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Home sharing not working on apple tv

Purchased and set up new iMac 21.5", 2.7 ghz. Everything is set up and going well. I simply cannot get home sharing to work with my Apple TV. Both are set to the same Apple ID...but don't seem to recognize one another. Help?

Yes, itunes is up and running when I try this. If the iTunes is not running, then on the APPLE TV, I get error saying the library is not shared. And when the iTUnes is open, the connection starts to happen and then times out. That makes me think that the request reaches gto the iTunes.
NEver worked, trying this for the first time. Using the same apple ID on both the devices. I have an iPhone too that also cant connect to the shared library. iTunes version is latest.
Thanks.

Home sharing not working between mac and pc, but it is fine between mac and mac. Help!!!

Good Evening Dear Gurus,
Hi, I am writing this to ask for help regarding home sharing. Yes I do know they are several threads out there that already explains or rather given solution on how to tackle this problem. BUT the my problem is rather different. I am no computer expert myself, so here is the problem, apparently MY MAC can home share with another MAC, but both of this MAC cannot home share with the PC.
Does anyone encounter this kind of problem before? Can anyone help a poor guy out? Thanks in advance. love to hear from the community soon!
Thanks!

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Issues with itunes error -50, determining gapless playback, missing speaker options, home sharing not working

In the last few weeks I have been experiencing multiple issues with my iTunes.
I believe it began when my itunes library corrupted and I had to start again.
By starting again I mean I went to previous itunes libraries and used the most recent backup.
After I noticed a large number of unknown error (-50) messages I thought I better copy the backup I was using from the previous libraries folder over to the itunes folder (in case the error related to failed attempts to back up the library).
This problem in itself wasn't too bad as I am able to close and relaunch iTunes and carry on however I have noticed some less desirable side effects - the loss of home sharing. I am unable to pick speakers to broadcast to (I have 2 airport express units plugged in and working and an Apple TV2) and I am unable to access the iTunes library on Apple TV.
I've done some basic troubleshooting: creating rules to allow the home sharing ports, temporarily disabling antivirus/firewall, uninstalling antivirus/firewall, setting up rules on the router for homesharing ports, uninstalling iTunes, rebooting, reinstalling iTunes and retrying, disabling home sharing and reenabling, disabling peerblock, deauthorising itunes and reauthorising and rebooting both the pc and Apple TV, checking sharing settings under preferences and verifying both the entire library is shared and that the status of home sharing is on but no devices connected, created a new library and reimporting my media and the problem still exists.
I noticed that occasionally when I switch between libraries, deauthorise and reauthorise I do get access to home sharing and Apple Tv gets full access to the library BUT iTunes quickly becomes unresponsive and when I close and relaunch Apple TV can no longer see my library or iTunes.
I have checked the network I am running on is marked as a home network, I have tried connecting the Apple TV via LAN instead of WiFi but this makes no difference. What I do find interesting is that I have iTunes running on another pc and on a virtual machine and as soon as I run either their libraries appear on Apple TV so there must be something about the installation on my pc and nothing wrong with the Apple TV, airport express, router etc.
With that in mind I retried an uninstall and this time deleted as many tmp files as I could see in the iTunes library folder, rebooted and reinstalled. I also checked the permission levels on the iTunes application folder and the iTunes library folder (located on an additional internal drive), I then tried running iTunes as an administrator (which my user account is already set as) but all the problems are still evident.
The determining gapless playback has no effect on how I use iTunes but it clearly does not need to run for every single recently added track any time I make a minute change to other library entries. I tried looking up one of the files it was determining gapless playback for but it wasn't corrupt or read only so I don't see why it needs to retry continually.
I'm running Windows 7 64bit with all latest updates installed and iTunes 64bit 10.6.3.25, all apple devices are running the latest version of firmware and I'm running out of ideas. I did try running CCleaner to clear up and registry issues if there were any and I ran Appcleaner to remove any iTunes cache that may have been left between installs. I'm running out of ideas - what am I missing here?

I have found the problem was in part caused by Windows firewall.
Exactly how Windows firewall can cause the problem when I wasn't even using it I don't know.
What I do know is that when I checked 'allow a program through the firewall' I found 4 rules set for iTunes, one of which was public network access.
I deleted the superfluous rules and the Home Sharing problems are solved.
All that needs sorting now is the 'determining gapless playback'.

Remote / Home Sharing not working on a particular user account

I have recently purchased a new MacBook Pro 13" (Core i5) and I'm having issues using the Remote app on my iPhone 3GS, as well as using Home Sharing. I used Migration Assistant to transfer my account and files across from my previous MacBook (with which I never had any Remote or sharing issues).
If I try to connect using Remote it says "Remote can't connect to your iTunes library. Check your network settings and try again". Strangely, if I open the Remote app immediately after starting iTunes, it will work for about 15 seconds and then lose the connection.
For Home Sharing, if I try to click on "Shared" using my iPhone's iPod app, as soon as I click on my library it simply says "Cannot connect to Media library". Again, if I click on shared as soon as iTunes starts, I can select my library, which will then load, but once loaded it just cycles through any albums I choose without playing the tracks (e.g. it just silently shows each track name in turn for about half a second until the end of the album is reached).
As a test, I created a new user account, and when using that account these features seem to work fine. I have tried everything obvious, and have tried reinstalling iTunes and the Remote app. I have no firewall, and am properly signed into Home Sharing on all devices. As a test, I also just tried using my old MacBook again with the same iPhone, everything functions as expected. The problem seems to be directly related to this user account. Any ideas anyone?!
Thanks!

May of found a fix (could be temporary but is working fine for me). I had issues with itunes - iphone (remote app).
- Turn on Home sharing on iPhone
- Turn off Home sharing on Mac in itunes
- On iphone (remote app) Click Add an itunes library manually
- iPhone will appear in itunes device list - choose and setup (using passcode)
- Now turn on hone sharing again.
Should be working.

ITunes 11.0.5.5 Home Sharing not working between Win7 & Win8

So... I just got a new laptop and I'm transferring everything over, the last thing I have to transfer is my iTunes library. I have all the 'physical' files for the music, but I'd rather use Home Sharing to save me importing time and 'trouble.'
My new laptop has Win8, whereas my old one has Win7. I'm currently running iTunes 11.0.5.5 on both machines. I've also made sure that Bonjour is set to run on start-up. My TCP/IPv6 is set to V4.0 instead of V6.0 on both machines.
Not sure what else to do, because I can 'transfer' music from my Win8 to my Win7 - it recognizes there's no music - but from my Win7 to my Win8, it 'loads' for about a minute then stops and goes to the 'Music' tab.
Thanks in advance!

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Homesharing
Troubleshooting Wi-Fi networks and connections
Moving your iTunes library to a new computer

Home sharing not working after update to latest version of itunes

Prior to the latest update I was able to properly share items across Home Sharing from my main computer to the laptop and back. Now after updating to the newest version on all there is no longer the option to download items acoss into the other machine on my home network.
I am looking for a solution or a update to fix this as I like being able to pull items from the home system into my MacBook Pro for travel viewing.

Not using anything on my MacBook Pro like Norton. I have replicated the issue on a XP machine, Win 7, and Snowleopard installed Hackintosh (yeah I did bad things to a Dell netbook) and none of them can do the importing like they were able to prior to this new version.
Home Sharing works in that I can see the files but can no lonnger import them like you could before this lateset update. So Norton or the port change has nothing to do with it best of my knowledge. It looks like Apple needs to fix this in a update to iTunes (and fast) .

Home Sharing not working on both computers

I want to import music from my laptop (Windows 7) to my main desktop (Windows Vista). My laptop regonizes the library on the desktop through Home Sharing but the desktop does not see the laptop. I have Home Sharing turned on on both PCs using the same iTunes account and I tried turning it on and off on both but it still doesn't work on my desktop. Both have the most recent version of iTunes. What am I doing wrong?

Interesting as you can see your other library on your desktop this suggests you are using Sharing rather than Home Sharing.
In Preferences, Sharing I only have the bottom Home Sharing computers and devices update play counts. You do not need the Share my Library on my local network ticked.
To Create Home Sharing
Ctrl B To turn on top menu
File > Home Sharing > Create Home Share. Enter your Apple ID and password here and click create home share
Repeat on the other machine using exactly the same apple ID.
Then when you access Home Sharing it should look like this. If you need to turn the sidebar on View > Show Sidebar

Home sharing not working for 'apps'

I have 3 PC's (all running Win XP) that are successfully sharing movies, music and TV shows. When I try to copy apps from one PC to another I get 'the file cannot be copies because this computer is not authorized'.
Why would 'apps' not work but everything else does? Thank you.

Probably you have the authorize the PC seperate frome the home sharing via Store > Authorize this computer...
I think these are two different kind of authorizations.

File transfer in home sharing not working

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