File unable to convert to PDF, how to resolve this problem?

How do I resolve the problem I've had for several days of being unable to convert a file to PDF?

What are you using to convert:
Adobe Acrobat?
PDF Pack online service?
an Office program like Microsoft Word?
What exactly means "unable"?

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I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac

I am no longer able to double click on a file and have it open. Any suggestions on how to resolve this problem?

I am no longer able to double click on a file and have it open. Any suggestions on how to resolve this problem?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

HT201210 could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)

could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)

Do you have iTunes 10.6.3?
If not, update iTunes first then try again.

I m not able to connect for the wifi which i have used earlier ,i m getting an error as unable to join the network how to resolve this please help me

i m not able to connect for the wifi which i have used earlier ,i m getting an error as unable to join the network how to resolve this please help me

We were able to log in this morning and all is working. You should be able to log in at any point today. Please let us know if you are having any other difficulties.

I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

You probably have an internet plugin installed that is preventing the MP3s from playing. I just checked a site with an MP3, and it played, rather than downloaded.
The internet plugin folders are at:
/Library/Internet Plug-ins and
~/Library/Internet Plug-ins
(~/Library is hidden by default. Let me know if you don't know how to access it.)
My internet plugins were all in /Library; there were none in ~/Library.
Try moving these folders to the desktop (don't delete them), restarting, and then seeing if the MP3s play.
They it will be trial and error to see which plugin is responsible.

I receive error messages when I am downloading free iphone apps. I get error message 9810 and 9834. Can anyone advise how to resolve this problem?

I receive error messages when I am downloading free iphone apps. I get error message 9810 and 9834. Can anyone advise how to resolve this problem? The problem doesn't exist when I'm downloading apps for which I pay.

Hi,
See Here:
http://support.apple.com/kb/TS1276
From Here:
http://support.apple.com/kb/TS1424

TS3899 My ipood touch works fine when at home and on my own wi-fi network but when abroad and using wi-fi I can only receive emails but my ipod touch won't send my messages. I am not very techy but don't know how to resolve this problem. Any advice?

Hi
I am having problems sending emails when using my ipod touch with wi-fi abroad. When at home my ipod touch receives and I can send emails through my home wi-fi system but when away and logged into other wi-fi networkcan only receive emails and not send them. Internet access is fine when abroad.
I am assuming that this is to do with the outgoing server but this is only a guess!
I am not very techy so any ideas how to resolve this problem would be gratefully received.
Thanks
KeithGH

Seems like the other networks are blocking you from sending emails.
Do yo have more that one email account on the iPod?
Have you tried sending from another account?

How to resolve this problem. During ti install the new verson in my iPhone appear "The iPhone could not be restored. An unknown error occourred (1015)

how to resolve this problem. During ti install the new verson in my iPhone appear "The iPhone could not be restored. An unknown error occourred (1015)

You can't resolve the issue. Your phone is bricked.
This is the error message that happens when you try and update a jailbroken phone.
Discussion of jailbroken phones is prohibited by the Terms of Use of this forum.
You need to buy another phone.

Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?

Hello! Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?

Hi
Given that your answer to 1. is 'pre-installed' and 3. is 'No', I think the only thing to do is to take it to an Apple store (ideally the one you bought it from) and have them reinstall it for you.
The intended solution in cases like yours is that you should be able to reboot and install even a wiped disk by using Apple's servers over the internet (you do this by restarting with 'command-r' and choosing 'reinstall Lion'). However if this isn't working for you then you need to get the store to do it. Don't let them fob you off with 'go home and try again'. Have them do it in the shop (you're still covered by Applecare warranty so it should cost you nothing save the inconvenience of the trip and possibly leaving the machine there while they fix it).
A reinstall should leave all your own personal data and programs in place.
Note for future: when you get it fixed, first thing to do is buy a cheap external drive and start keeping a backup (either Time Machine or clone with Carbon Copy Cloner).
Message was edited by: softwater

TS1702 my Justin.tv app doesn't have sound....any idea how to resolve this problem?

my Justin.tv app doesn't have sound....any idea how to resolve this problem?

Hi. I was having this problem too but the sound works for me when I plug in the headphones. I guess it's more of a workaround but I'm happy with it. Hope this helps.

HT1386 purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before?

Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Please advice how to resolve this problem. Thanks Best regards iPad 2, iOS 6.0.1

Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Can anyone please advice how to resolve this problem. Thanks
Best regards
iPad 2, iOS 6.0.1

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it

The headphone jack on my macbook air isn't working. I have plugged in two headphones and both won't work although they do work on other devices. Any ideas on how to resolve this problem?

The headphone jack on my macbook air isn't working. I have plugged in two headphones and both won't work although they do work on other devices. Any ideas on how to resolve this problem?

update to latest OSX 10.9.3
reset SMC , you likely put your Air into sleep mode with phones attached.
update the OSX to fix the issue.

HT1296 My G-mail account does not work in I-Pad 2, how to resolve this problem ??

My Gmail account does not work in my I-Pad 2, how to resolve this problem ??

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
What is the Other on my iPhone and How to Remove It

File unable to convert to PDF, how to resolve this problem?

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