File won't open on PC computer anymore

I created a website on a PC with Adobe Muse. I saved it and uploaded it before making a few changes on a Mac computer. Now I cannot open the file on any PC computers. I get an error message saying "This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version." However there is no needed update for the software. If anyone has any solution to this problem I'd appreciate it. I tried importing the HTML but it won't import that either.

Hi,
It seems that you are working on an older version of Muse , whereas the file was created using the latest version.  Can you please check if you are using the latest version of Muse or not.
In order to check the version, Please launch Muse , Select Help -> About Adobe Muse CC  and please confirm if the version you are using is the same as in this screenshot :- http://prntscr.com/4yjayt
If you are using a different version, Please update Muse to the latest version using the Creative Cloud Desktop Application.
Hope this helps
Regards,
Rohit Nair

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