Filename and sequencing of print orders?

I ordered a set of prints through Aperture.  Before printing, I changed the names (for version & masters) to a date/time format.  They came in and look great, but on the back they just have some nonsensical codes. 
Also, the prints are TOTALLY out of order.  Just random, and I ordered 110 of them.  Even though the album I created before ordering they are sorted by filename (and hence date).
So now I have to reorder them and
Of course, there's no way to contat apple about this.  1800myapple gets you to an automated system that will give you a tracking #, but if you request an operator, it just says "sorry, we can't help you" and hangs up.
I want to use this service again.  It was comparably priced, especially with the flat shipping fee.  The colors are way better than what I usually do which is just print them for pickup at walgreens.  But if I have to sort and label each one myself, I may have to look for alternate services.
Thanks.

Even though the album I created before ordering they are sorted by filename (and hence date)
Yes, It is a pity that you cannot specify the sorting order when printing:
As a workaround: Duplicate your original image files (you can delete the duplicate masters afterwards)
and rename the original files with a number prefix by batch changing the version name and applying the change to the original files
or print a caption onto the image or the border of the image using the BorderFX plug-in http://www.iborderfx.com/BorderFX
To duplicate the original files/masters create a new, empty project named "DuplicatesToBePrinted" or similar; then drag the images from the album you want to print to this project with the options-key held down. This will duplicate the original masters image files. Any edits you do to these images will leafe the other images untouched.

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