"Filename could not be converted because protected files cannot be converte

ok, why can't i burn an MP3 disc from the files i download from iTunes? When i try, i get the 'protected files cannot be converted' prompt. What setting do i have wrong that won't let me do this? any help? thanks.

ok, so i burned 2 songs to CD using the 'burn to audio cd' option you mention - but now i'm trying to go into the CD to pull the files out to make them into Mp3 format - except that inside of the CD are only two .cda (CD audio track) files for the two songs and each file is only 1kb. So...where are the songs? This is incredibly frustrating since I just purchased an MP3 auto stereo that I thought I could burn my iTunes songs onto (as MP3's) so I can listen to them in my car. The whole point was to put more content on a CD (using mp3). I guess not. ****, i can't even make the iTunes songs 'unprotectable' so I can convert them. I feel like I've made a big mistake with iTunes because of the litigous/proprietary BS.

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"File could not be used because original file cannot be found." Locate File?

Everytime I try to play a song on iTunes, I get a message that says "The song cannot be played because the original file cannot be found. Would you like to locate it?" I also cannot add songs to playlists, or pretty much do anything. The only songs that will play are ones I recently purchased from the iTunes store. I also have 2 libraries setup on my computer. The original library is fine, its the second one that is a problem. Should I just go back to one library? or how can fix the problem?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I received error message that 6 of my songs I purchased on a workout album could not be copied because the file could not be converted. How do I get these 6 songs to download on my ipod shuffle?

I received error message that 6 of my songs that I purchased on a workout album could not be copied because the file could not be converted.
How do I get these 6 songs downloaded to my ipod shuffle?

I can think of only one reason a song would be "converted" while it is being loaded on a shuffle.
Select the iPod in the iTunes sidebar, under DEVICES. Over to the right, depending on iPod model, go to the Summary or Settings tab. There should be a setting there that says Convert higher bit rate songs to 128 kbps AAC (the 128 kbps part may be adjustable). If that checkbox is checked, try unchecking it.
NOTE: This setting may allow more songs to fit on the shuffle, but for any converted song, the sound quality will become inferior. So I don't use it.

I am having trouble with downloading a zip file. When I do, it gives me the error message (filename) could not be opened, because an unknown error occurred.

(filename) could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.

*kb.mozillazine.org/Unable_to_save_or_download_files
*https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Could not initialize Photoshop because the file is locked

I have the problem where you get the Could not initialize Photoshop because the file is locked, where the solution was to fix the properties in the jpg. I did that and tried the Ctrl-Alt-Shft thing too. I pressed them in time and got the message to delete the settings. When I click yes, I still get the "file locked" message. If it is the scratch disk setting problem, I can't get PS open to change it. This problem started when I was opening a locked jpg from a relative. (Now none of my previous pics will open either). Any other ideas other than these that are already listed in the forums? Thanks for any help.
Technical: Windows XP 5.1, HP7680, Photoshop CS2, 2g ram, more than enough work drives. (no Vista)
Sequence of events: 1) recd a jpg from a relative in an email and saved it to hard drive. 2) with Photoshop unopened, I rt clkd on the jpg and chose "open with CS2". 3) PS started loading and then stopped with the "file locked" msg. Clkd on OK and PS closed. 4) tried to open PS from the shortcut (and from explorer) and got same result. 5) researched the problem and then used the Ctrl-Alt-Shft approach, got the window that asks to "delete settings" and chose ok, PS closed again. 6) went to the jpg and displayed properties and saw "This file came from another computer and might be locked....", so I clicked "unblock". 7) retried step 2, then 4 with same results. 7) tried to open an old jpg with step 2 and same result (got file locked msg). 8) no longer can bring up the "delete settings" window with the the Ctrl-Alt-Shft approach as it looks like it deleted the settings the 1st time.
Any ideas???? Thanks again.

Bob,
I do not know why a locked JPG would mess up PS. I could see if you always tried to launch PS, by dbl-clicking on the JPG in Windows Explorer, but not from your Desktop shortcut, or from the PS.exe file.
For the locked file, there is a freeware utility, Unlocker. I do not have a URL handy, but Google should find it for you. It has worked on some network assets, that seemed to lock up on me.
Good luck, though this might not address your PS launch issue.
Hunt

When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

IPhoto9: "library could not be opened because the file system of the library's volume is unsupported."

Can please anyone help me with this issue.
After upgrading from iPhoto8 to iPhoto9 my library won't open anymore. I have stored all my pictures on a NAS (Buffalo Link Station Duo). It all worked fine but since upgrading to iPhoto9 I do have the following problem:
When opening iPhoto I receive a message that the library needs to be updated. I assume that iPhoto should just do this sort of automatically in order to upgrade to iPhoto9.However, next message I receive then is
"The library could not be opened because the file system of the library's volume is unsupported."
Apple support so far does not seem to be able to solve my issue. Anyone else having had the same issue and having a solution to this?
Thanks a lot for your help.

There is no solution.
IPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.While you have been lucky to date, many folks with a library on a NAS found that it worked for a while and then the problems started.
Workaround: Put the Library on a Disk Image formatted Mac OS Extended (Journaled) and store that on the NAS. But the real solution is to use a properly formatted disk for the Library.
Regards
TD

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported".

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported". What does that mean? I am trying to drag libraries (with metadata) to external HD...wondering what the best way to do that is?

Kirby Krieger wrote:
Hi Shane. Not much in the way of thoughts - - but fwiw:
How is the drive attached?
Can you open large files on the drive with other programs?
Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
Can you reformat the drive and try again?
Hi Kirby,
I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
Thanks,
Shane

Operation could not be completed because "whatever file i'm copying" is in use

Ever since upgrading my 2012 Mac Air to Mavericks, I've been seeing this error message sporadically when copying files to my SMB share on my raspberrypi.
I'm not sure if it's just coincidence with the os upgrade, and I'm not sure how to consistently reproduce the problem.
"Operation could not be completed because "whatever file I'm copying" is in use".
It doesn't seem to matter if I'm copying one file or a bunch of files. Randomly, that message will pop up, and then the copy will stop.

I've restarted the mac quite a few times, with and without the reopen option checked. Made sure the first thing to do was to copy those files to the other server. The only thing that could be using the files, would be Finder itself. It seems like when I have a list of files to copy, the message will pop up somewhere in the middle of the list. All the files previous to the error have been copied correctly. All files including the one in the error message and after it, don't get copied.
If the first or only file is particularly large, the error may pop up. When the message does pop up, it is always after a few minutes of copying, never right away.
Never had this problem prior to the Mavericks upgrade.

I can not play a large percentage of my music due to "could not be used because original file could not be found" How do I locate these files again? Thanks

So I have not been able to play a large number of my songs duw to a message that reads "could not be used because original file could not be found". Does anyone know how to locate these files so that itunes will play them again? Thanks

by following this document here:
http://docs.info.apple.com/article.html?artnum=93313
and then doing something else at the end.
I followed the instructions from 1-6:
Then rather than importing the XML file I open iTunes, selected "Add to Library" from the File menu then navigated to the itunes library on my external disc then let it do its work.
I guess something got fragged when I changed computer but it's all ok now.
This worked on a Mac I don't know about Windows

How do I fix Camera Raw in CS6? I get "Could not complete request because the file was not found"

How do I fix my Camera Raw in Photoshop CS6? I tried to view an NEF file in CS6, but it said I had to update my Camera Raw to 7.3 (I had 7.0). I went online and the only thing I could find was to download 8.6 so I started with that, and installed something and it didn't work, and then it told me I couldn't download 8.6 because my OS X is not 10.7 ( I have 10.6.8). Now when I go back into photoshop it gives me this error "Could not complete request because the file was not found" and I cant open any jpegs in photoshop. I have tried shutting down my computer, deleting caches, and uninstalling photoshop and reinstalling it. Still no luck. Any idea how I can fix this?

Follow these instructions to manually update your ACR plug-in to ACR 8.3, which was the last version compatible with your OS:
http://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html

Could not initialize Photoshop because the file is empty.

I tried to start Photoshop 5.1 64bit today, and it shows the blue intro screen with the reading and loading, and then it goes to a popup error message that reads, "Could not initialize Photoshop because the file is empty." I can run the 32bit version fine, but I would prefer to use the 64bit version. I am running Windows 64bit Ultimate. I have been having issues here and there with CS5.5 on this computer. I ran CS4 fine for the last few years, but since after the upgrade, things have been acting weird. About two weeks ago, InDesign refused to work, so I did a reinstall. Then, two days later, I was having other issues, so I did another reinstall. Before that, Illustrator was having issues, so I had to copy programs files from my office computer to my home computer to make it work. I am starting to wonder if my hard drive is going out. Is there an Adobe fix for just Photoshop? I have the CS5.5 installation DVDs here. I tried copying the Photoshop.exe from my office computer to my home computer and replacing it, but it didn't work either.
What do you guys recommend? Thanks!

I am starting to wonder if my hard drive is going out.
Not necessarily, but it could be hopelessly fragmented and have per-sector damage. Run your disk maintenance tools from the drive's property tab and clean out unnecessary temp files, too.
Mylenium

Adobe Photoshop CS6 won't load on my macbook pro, says "Could not initialize Photoshop because the file was invalid (it has been deleted).

Adobe Photoshop CS6 won't load on my macbook pro, says "Could not initialize Photoshop because the file was invalid (it has been deleted).

Tried the preferences, they are not there, tried uninstalling and reinstalling, no love! Any help?

Could not save preferences because the file could not be found (Windows) then Error 1 on PS,AE,PR,ID

I was trying out Photoshop, everything was running fine then one day when I close it I get an error:
"Could not save preferences because the file could not be found..."
Now when I boot it I get the Configuration Error 1.
After Effects still boots, but it reset all my preferences there. For example the workplace layout was reset, all my saved Output presets were removed and my memory-cache and performance settings were reset again.
Premiere and InDesign get the error too and won't boot.
This is the second time it has happened, I'll try wiping every Adobe program and reinstalling all over again, but it had run fine before for a while and it randomly happened.
Any idea how to fix this?

Nope I havent touched the Documents folder.
Forgot to mention that I'm on Windows 7

Could not save Preferences because the file is locked?

Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings.
When I quit, I get a warning icon.
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file.
Any ideas?
thanks

Solved it after 8 hours of trying.
Hold down "Command" "option" and "shift" keys and open Photoshop. It will ask if you want to delete settings. Say Yes. You will have to reset everything but it clears the problem away instantly.

"Filename could not be converted because protected files cannot be converte

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