FilePrint not working in Office 2013

Hi,
we are trying to override the idmso FilePrint command in the ribbon. This works fine in Word/Excel/PPT 2007 and 2010 but not in 2013.
Is there any bug in 2013 or did the command name change? Strangely office doesn't throw any errors but the function doesn't get called when I go to File -> Print and click the print button.
<customUI xmlns="http://schemas.microsoft.com/office/2009/07/customui" onLoad="Ribbon_Load">
<commands>
<command idMso="FilePrint" onAction="OnFilePrint"/>
</commands>
public void OnFilePrint(IRibbonControl control, ref bool CancelDefault)
MessageBox.Show("Hello World");
Any ideas?
Thank you very much.
Best regards
Mark
Regards Mark

Hello Mark,
I suppose you are talking about the Print command shown on the screenshot:
The fact is that you are trying to repurpose the backstage controls.
It is not possible to override these commands from the custom UI XML markup or by using the object model.
A better solution would be to consider hiding the built-in UI and rebuilding it fully with custom commands.
See
Introduction to the Office 2010 Backstage View for Developers and
Customizing the Office 2010 Backstage View for Developers for more information.

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    ____CPU Cycles=14832078          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=0.0282       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         b4ly        Medium                 
    Leaving Monitored Scope (ExecuteSecurityTokenServiceOperationServer). Execution Time=7.2841         4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____WebPart Events Offsets=0                4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                        0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____User Address=       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation     
               Monitoring                         nass       Verbose
                    ____=00000000-0000-0000-0000-000000000000 4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Log Correlation Id=4c8b979c-f112-d050-9764-c445282f9184               4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Service Calls=0        4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Claims Counter=0  4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Critical Events=0    4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____ULS Large Gap=      4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=7.2841       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____CPU Cycles=0          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Current SharePoint Operations=0  4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____SPRequest Objects=2          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Distributed Cache=0            4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                        0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____SQL Query Count=0              4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Current User=        4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Request Management=     4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                        0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Page Checkout Level=Published     4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Logging Correlation Data               77a3                Verbose              
    Ending correlation. Transfer to 4c8b979c-f112-d050-9764-c834ee4cf36d 4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Unified Logging Service                 cn4g                Verbose
                  Trace level override is turned off.             4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Logging Correlation Data               77a3                Verbose              
    Ending correlation.          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nasq      Verbose                
    Entering monitored scope (CleanUpSecurityTokenServiceOperation). Parent ExecuteSecurityTokenServiceOperationCaller:http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue     4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         b4ly        Verbose                
    Leaving Monitored Scope (CleanUpSecurityTokenServiceOperation). Execution Time=0.0257     4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                        0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=0.0257       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation     
               Monitoring                         nass       Verbose
                    ____CPU Cycles=2377140            4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         b4ly        Verbose                
    Leaving Monitored Scope (ExecuteSecurityTokenServiceOperationCaller:http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue). Execution Time=13.2855           4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=13.2855    4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____CPU Cycles=0          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Claims Authentication                    fsq7               
    High       SPSecurityContext: Request for security token failed with exception: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Exception of type 'System.ArgumentException' was thrown.  Parameter name:
    value (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.InvalidOperationException: Exception of type 'System.ArgumentException' was thrown.  Parameter name: value ----> System.ArgumentException:
    Exception of type 'System.ArgumentException' was thrown.  Parameter name: value    at Microsoft.SharePoint.Administration.Claims.SPIdentityProviders.GetIdentityProviderType(String value)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.SearchUsingNameIdOrThrow(UserProfileManager
    upManager, ...                4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59*               w3wp.exe (0x1EEC)                      
    0x26BC SharePoint Foundation                 Claims Authentication                        
    fsq7       High       ...String nameId, String nameIdIssuer)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
    upManager, IEnumerable`1 identityClaims)    --- End of inner ExceptionDetail stack trace ---    at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager upManager,
    IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileI...).       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                        0x26BC SharePoint Foundation        
            Claims Authentication                    8306               
    Critical   An exception occurred when trying to issue security token: Exception of type 'System.ArgumentException' was thrown.  Parameter name: value.               4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         b4ly        Verbose                
    Leaving Monitored Scope ([S2S] Getting token from STS and setting Thread Identity). Execution Time=16.83       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=16.83         4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____CPU Cycles=7084490            4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         b4ly        Medium                 
    Leaving Monitored Scope (Application Authentication Pipeline). Execution Time=20.6415             4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Execution Time=20.6415    4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____CPU Cycles=14789795          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
            Application Authentication          ajezs                High       SPApplicationAuthenticationModule:
    Error authenticating request, Error details { Header: {0}, Body: {1} }.  Available parameters: 3001000;reason="There has been an error authenticating the request.";category="invalid_client" {"error_description":"Exception
    of type 'System.ArgumentException' was thrown.\u000d\u000aParameter name: value"} .       4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation    
                General                               
    8nca       Medium                  Application error when access /_vti_bin/sites.asmx, Error=Exception of type 'System.ArgumentException' was thrown. 
    Parameter name: value   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.ReadResponse(Message response)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse&
    rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken
    onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForApplicationAuthentication(Uri context, SecurityToken onBe...           
    4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59*               w3wp.exe (0x1EEC)                      
    0x26BC SharePoint Foundation                 General                      
             8nca                Medium               ...halfOf)    
    at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.<>c__DisplayClass4.<GetLocallyIssuedToken>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)    
    at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.ConstructIClaimsPrincipalAndSetThreadIdentity(HttpApplication httpApplication, HttpContext httpContext, SPFederationAuthenticationModule fam)     at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.AuthenticateRequest(Object
    sender, EventArgs e)     at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)  
    4c8b979c-f112-d050-9764-c834ee4cf36d
    Any ideas?
    Anupam Shrivastava

    I am experiencing the same issue. Don't have the answer yet about what's wrong exactly. And my SSO works fine too.
    I know precisely what makes the SharePoint throw the ArgumentException, but I can't yet figure out how to influence this behavior. I will respond back if I find out, but I hope the following will create an "aha moment" for someone.
    So the SP Online issues an OAuth request to the on-prem SharePoint. If verbose logging is on for the Claims category, you may see how it reads these claims. One of them is this:
    Claim['nii':'urn:federation:microsoftonline']
    Using this claim and the nameid claim the profile mapping logic then reports the following immediately before the error (Set User Profiles to verbose to see this):
    Creating encoded sid for nameid '100300008b29cb02' and nameidissuer 'urn:federation:microsoftonline'
    Inspecting this logic with Reflector, I can see that it then attempts to infer the identity provider type from the nameidissuer, and throws the exception, because "federation" is not what it expects. It expects either "windows", "trusted" or "forms" for
    the provider type.
    So the user's actions to lead to this error were as follows:
    1. I connect to the Office 365 portal, and get redirected to my ADFS server (same domain for the ADFS server, on-prem SharePoint, and the user accounts).
    2. I log on, and from the SP Online portal I issue my search query using a result source configured as per the Hybrid TechNet guidance.
    So thanks in advance for any suggestions, on what it could be.

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    I am using Windows 7 64-bit. I just switched to Office Home & Business 2013 (32-bit), and I discovered that ctrl+tab behavior in Excel 2013 is incredibly broken.
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    See similar issues discussed here: https://social.technet.microsoft.com/Forums/office/en-US/f288d91d-835a-48c4-a39c-738ca05002c4/ctrltab-and-ctrlf6-not-working-properly-in-excel-2013?forum=officeitpro
    and here: http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/cycling-between-open-windows-using-ctrlf6-or/7314b632-7f48-44f1-8e96-7d7000ac86d8
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    Hi Dlup12345,
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    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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    2013-12-02 16:23:15 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001395077
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    2013-12-02 16:23:15 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001396078
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    2013-12-02 16:23:17 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001397093
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    2013-12-02 16:23:18 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001398093
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    2013-12-02 16:23:19 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001399078
    443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 328
    2013-12-02 16:23:20 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001400076
    443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 234
    2013-12-02 16:23:20 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001401076
    443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 203
         It seems that something is not working between the clients and Office Web Apps Server. There is not a firewall and machines see each other. Certificate is accepted.
         I have tried so many thing but none of them worked.
         Does anybody have an idea?
         Thanks!

         Hi Thamara,
         There is a HLB but I thought of that and tested both: with HLB and pointing just a Front End, without HLB. In both cases, results were the same.
         I can access the Front End pool web services from the WAC server using the IE.
         I'm watching now this event:
    <?xml version="1.0" encoding="utf-16"?>
    <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <HealthMessage>BroadcastServicesWatchdog_Wfe reported status for BroadcastServices_Host in category '3'. Reported status: Contacting Participant.svc failed with an exception: The remote server returned an error: (404) Not Found.</HealthMessage>
    </HealthReport>
         Reading some posts, it's a known issue fixable by adding HTTP-Activation feature... in Windows 2012. I have a Windows 2008 and .NET Framework 4.5 is installed. I've tried to add HTTP-Activation feature from .NET Framework 3.5, but a number
    of format errors appear. I don't know how I could fix it in Windows 2008.
         In addition, as I'm making test for share PPT and they aren't finally showed, this error appears also:
    <?xml version="1.0" encoding="utf-16"?>
    <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
      <HealthMessage>PowerPointViewingServicesWatchdog_App reported status for PPTConversionService in category '0'. Reported status: AppManager: A request appears to be stuck in the queue. [State: ReadyToWork] [Start Time: 12/03/2013 10:35:07] [CorrelationId:
    ec4db345-0e8c-477e-ac0e-71afcb9a8efd] [DocId: https%3A%2F%2FLYNCPOOL.DOMAIN%2FDataCollabWeb%2Fwopi%2Ffiles%2F1-1-2BCF63F] [ClusterId: 0] [RequestId: 51e9263e-fc78-46b0-93ca-de48272dd2bc] [Current InProgress Queue Length: 4]</HealthMessage>
    </HealthReport>
         It seems that PPTs are being queued as they aren't actually showed.
         Does this give you any clue?
         Thank you very much.
         Kind regards.

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