Files added not show in main playlist

I have checked that this issue has been reported in previous version of iTunes and yet I experience the same issue in iTunes 11 (probably internally it is still using the same itunes 10 mechanism).  Sometimes if one added files to itunes, it will not show up in the main playlist but yet show up in Recently Added playlist.  There is totally nothing wrong with the audio file because it is playable in iTunes and will appear once I sign-out iTunes and sign-it, and re-enable iTunes match again. So it is  possibly a bug somewhere. It is quite irritating bug because there are time-consuming steps involve to  turn on iTunes match (signout, sign-in, reshow some icloud status field, and waitng quite sometime to turn all existing songs from waiting to matched status as it retrieved info from Apple server etc). This problem occurs from time to time.
Can any apple personal explain what actually happens ? And if Apple can fix it once and for all ?
thank

I have tried three different ways with the user accounts
- setting preferences for computers
- setting preferences for groups
- on one client I have tried the Software Update Enabler
Nothing works.
Somehow the server does not seem to recognize or "see" the files as described above. If I solve that problem I believe the clients will be able to update.
G5   Mac OS X (10.4.6)  

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