Files Are Not Transferring Correctly from Captivate 4 to 5

My files from Captivate 4 are not transferring correctly into Captivate 5. The images and quiz questions are not in the same place. Help!

This is a bug.
We all have it.
Keep CP4 for the old courses, and develop new ones in CP5. That is what I am doing.
Alternative is to manually adjust everything (don't even get me started on rollovers...)
Terry

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Hello!
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Last edited by cyberius (2011-02-19 10:12:19)

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Log Files are not shipping to standby.

Hi,
I am getting the below error. My log files are not getting shipped from primary to standby. Below is the error msg from alert log file. Help needed.
Thu Jan 10 17:27:17 2013
Error 1031 received logging on to the standby
Errors in file d:\app\sesa241915\diag\rdbms\orcl\orcl\trace\orcl_arc2_2944.trc:
ORA-01031: insufficient privileges
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
Thanks in advance.

Please find the content of trace file.
*** 2013-01-11 10:16:41.389
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:16:41.404 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:16:41.404 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:16:41.420 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:16:41.420 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:17:41.482
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:17:41.795 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:17:41.795 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:17:41.795 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:17:41.795 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:18:41.857
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:18:42.154 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:18:42.154 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:18:42.154 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:18:42.154 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:19:42.185
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:19:42.467 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:19:42.467 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:19:42.467 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:19:42.467 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:20:42.545
Redo shipping client performing standby login
*** 2013-01-11 10:20:42.639
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:20:42.810 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:20:42.810 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:20:42.810 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:20:42.810 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:21:42.889
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:21:43.217 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:21:43.217 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:21:43.217 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:21:43.217 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:22:43.295
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:22:43.639 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:22:43.639 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:22:43.639 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:22:43.639 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:23:43.701
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:23:44.045 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:23:44.045 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:23:44.045 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:23:44.045 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:24:44.123
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:24:44.451 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:24:44.451 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:24:44.451 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:24:44.451 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:25:44.514
Redo shipping client performing standby login
*** 2013-01-11 10:25:44.639
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:25:44.951 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:25:44.951 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:25:44.951 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:25:44.951 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:26:45.014
Redo shipping client performing standby login
*** 2013-01-11 10:26:45.170
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:26:45.373 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:26:45.373 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:26:45.389 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:26:45.389 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:27:45.435
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
*** 2013-01-11 10:27:45.779
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:27:45.951 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:27:45.951 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:27:45.967 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:27:45.967 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:28:46.029
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
*** 2013-01-11 10:28:46.326
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:28:46.435 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:28:46.435 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:28:46.435 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:28:46.435 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:29:46.482
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:29:46.889 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:29:46.889 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:29:46.904
*** 2013-01-11 10:29:46.904 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:29:46.904 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
Redo shipping client performing standby login
*** 2013-01-11 10:30:47.140
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:30:47.297 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:30:47.297 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:30:47.312 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:30:47.312 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:31:47.378
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:31:47.691 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:31:47.691 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:31:47.691 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:31:47.691 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:32:47.772
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:32:48.069 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:32:48.069 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:32:48.069 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:32:48.069 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
*** 2013-01-11 10:33:48.135
Redo shipping client performing standby login
*** 2013-01-11 10:34:09.261
OCIServerAttach failed -1
.. Detailed OCI error val is 12170 and errmsg is 'ORA-12170: TNS:Connect timeout occurred
*** 2013-01-11 10:34:45.873
OCIServerAttach failed -1
.. Detailed OCI error val is 12170 and errmsg is 'ORA-12170: TNS:Connect timeout occurred
*** 2013-01-11 10:35:06.984
OCIServerAttach failed -1
.. Detailed OCI error val is 12170 and errmsg is 'ORA-12170: TNS:Connect timeout occurred
*** 2013-01-11 10:35:06.984 4132 krsh.c
Error 12170 received logging on to the standby
*** 2013-01-11 10:35:06.984 869 krsu.c
Error 12170 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 12170 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-12170: TNS:Connect timeout occurred
*** 2013-01-11 10:35:06.999 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 12170.
*** 2013-01-11 10:35:06.999 2747 krsi.c
krsi_dst_fail: dest:2 err:12170 force:0 blast:1
*** 2013-01-11 10:36:07.063
Redo shipping client performing standby login
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1017 and errmsg is 'ORA-01017: invalid username/password; logon denied
OCISessionBegin failed. Error -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
OCISessionBegin failed -1
.. Detailed OCI error val is 1031 and errmsg is 'ORA-01031: insufficient privileges
*** 2013-01-11 10:36:07.267 4132 krsh.c
Error 1031 received logging on to the standby
*** 2013-01-11 10:36:07.267 869 krsu.c
Error 1031 connecting to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
Error 1031 attaching to destination LOG_ARCHIVE_DEST_2 standby host 'orcl'
ORA-01031: insufficient privileges
*** 2013-01-11 10:36:07.267 4132 krsh.c
PING[ARC2]: Heartbeat failed to connect to standby 'orcl'. Error is 1031.
*** 2013-01-11 10:36:07.267 2747 krsi.c
krsi_dst_fail: dest:2 err:1031 force:0 blast:1
2. Please find the query results.
From Primary:
SQL> set lines 200
SQL> set numwidth 15
SQL> column ID format 99
SQL> column "SRLs" format 99
SQL> column active format 99
SQL> col type format a4
SQL> select ds.dest_id id
2 , ad.status
3 , ds.database_mode db_mode
4 , ad.archiver type
5 , ds.recovery_mode
6 , ds.protection_mode
7 , ds.standby_logfile_count "SRLs"
8 , ds.standby_logfile_active active
9 , ds.archived_seq#
10 from v$archive_dest_status ds
11 , v$archive_dest ad
12 where ds.dest_id = ad.dest_id
13 and ad.status != 'INACTIVE'
14 order by
15 ds.dest_id
16 /
ID STATUS DB_MODE TYPE RECOVERY_MODE PROTECTION_MODE SRLs ACTIVE ARCHIVED_SEQ#
1 VALID OPEN ARCH IDLE MAXIMUM PERFORMANCE 0 0 72
2 ERROR UNKNOWN LGWR IDLE MAXIMUM PERFORMANCE 0 0 0
From Standby:
SQL> set lines 200
SQL> set numwidth 15
SQL> column ID format 99
SQL> column "SRLs" format 99
SQL> column active format 99
SQL> col type format a4
SQL> select ds.dest_id id
2 , ad.status
3 , ds.database_mode db_mode
4 , ad.archiver type
5 , ds.recovery_mode
6 , ds.protection_mode
7 , ds.standby_logfile_count "SRLs"
8 , ds.standby_logfile_active active
9 , ds.archived_seq#
10 from v$archive_dest_status ds
11 , v$archive_dest ad
12 where ds.dest_id = ad.dest_id
13 and ad.status != 'INACTIVE'
14 order by
15 ds.dest_id
16 /
ID STATUS DB_MODE TYPE RECOVERY_MODE PROTECTION_MODE SRLs ACTIVE ARCHIVED_SEQ#
1 VALID OPEN ARCH IDLE MAXIMUM PERFORMANCE 0 0 72
2 ERROR UNKNOWN LGWR IDLE MAXIMUM PERFORMANCE 0 0 0
Regards
Srinivasan R

Captivate 8 (C8) not transferring correct slide resolution from PowerPoint (PPT)

I am tasked with transferring quite a number of PPT presentations into C8. I have come across a few 'bugs' and am trying to solve them, one by one.
Today's issue: slides from PPT are not transfering into C8 with the correct screen resolution. The first thing I noticed about my slide transfer was that the titles in my PPT slides are not in the same position when transfered over into C8, and the font is pixilated. Even when I go into PPT and make changes, save those changes and then update the file in C8, I still have a problem with the titles not being in the correct spot. I know they are off because the titles appear within a band of silver, with a thick, brown bar above them in PPT. In C8, the titles are squished into the brown bar with too much space left over in the silver band -
The title and bands in PPT:
The title and bands in C8:
This is using the default 10" x 7.5" aspect ratio in PPT, and the pixel equivalent in C8 of 720x540. The font is BANK GOTHIC.
(BTW: I found a chart here - I Came, I Saw, I Learned...: PowerPoint: Changing Slide Sizes for Importing into Captivate which is not correct. For instance, this chart suggests a slide resolution of 10.5" x 7" would transfer over into C8 as1008 px x 672px. This size is incorrect; it still produces incorrect slide resolution. And there is no way to use this chart for custom slide sizes).
When I changed the font (to CENTURY GOTHIC), I did get a better result in the position of my title:
PPT new font:
C8 new font:
However, I am still experiencing the pixilation of the font. I closed this project out of C8 without saving and then re-transfered the files. This time, I went with the C8 default resolution of 960x720 - this translates in Powerpoint to 13.333" x 10". NOT the same slide setting I have in PPT, which is 10" x 7.5" however, this looks much better, with less pixilation of the font within the work area. When I publish it out, the pixilation goes away and the font is smooth again.
My conclusion: some fonts do not transfer well into C8, and screen resolutions differ from PPT, Photoshop and C8. If you are having difficulties getting your PPT slides to look the same in C8, it could be your font is not transfering well, or it could be your screen resolution.

Not really an answer, but the big problem IMO is that PPT, although a presentation tool that will use screens (or projection systems) defines a project in printing units (inches or cm) which is totally crazy. Captivate is a bit more normal for that aspect, it uses pixels to define the size. And screens, devices no longer have all 72ppi. Sorry for the ranting...already commented that way when PPT first appeared (used better applications like Freelance Graphics for presentation, they are now killed by PPT). Contrary to Adobe, MS never listens to comments, reported several bugs in MS Project as well, they are still present in the latest version 15years later.

Files from Windows 7 are not alphabetized correctly on OS X, and can match identically named files in the same folder

I receive MS Word files from students using Macs or Windows-based computers. This year, files prepared by students using Windows 7 are not alphabetized correctly on my Mac (under Snow Leopard or Mountain Lion). The same four students keep having their files put at the END of the alphabetical sort by name, even though the files should appear earlier in the list. I have to copy the file contents and paste the contents into a new document to get the new document to appear in the right order, and if I do so, then BOTH the old and new files appear in the Finder, even though the names appear to be identical! So can have to files with the same name in the same folder, which ought to be impossible. Does anyone have any idea what's going on?

Bingo!
The problem is not the letters themselves, but non-letter characters in the file name; this showed up with the fixed-width fonts. The apparent duplicates and mis-sorting are caused by dashes, which differ because they're done as en-dashes in one file name and em-dashes in the other file name, or by curly or straight apostrophes. I didn't see that in the Finder window.
I never saw this behavior before this year. Last year, when I was using a Mac for the first time, I did not see any such problem, even though my students' files were named using the same conventions. When I was using a Windows-based laptop before that, I never saw the problem.
Windows must do something to style the non-letter characters differently than a Mac. Is there any place in Windows Explorer or the OS X Finder that styles characters this way? I can see this being a big problem for someone who needs to sort very important data by name, when the files are coming from different operating systems!
(I just Googled en-dash, em-dash, and curly quotes with file names, and found a good number of posts on various sites about similar problems based on ASCI character coding, html coding, Windows Explorer, and other applications. Sometimes the files don't appear at all, because the application reading the file name can't deal with a certain ASCI code. What a mess.)

Files Are Not Transferring Correctly from Captivate 4 to 5

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