Files failed to sync

Just began trying to use the cloud services that come with Adobe Premiere. Was able to sync some smaller files; a 35MB mp4 file, and a Premiere program file of 70MB. When I've tried to upload large movie files, it fails to sync after about an hour. I've read all the breakdowns on the site. I'm not using the wrong type of symbols. I've turned the sync off then on. I've even gone over this all with someone on 'chat' and they kept pointing me in directions I had already tried. Any help would be appreciated.
     -I'm using a Mac OSX 10.9.3. Everything is up to date.
     -The large mp4 files are just under 2GB.
     -They already worked on Dropbox but I've quickly run out of room which is why I was hoping to move to CC.
Thanks,
Wayne

Hi Doctor Dynomyte,
Could you send your log file to [email protected]?
On a Mac: in Finder, choose 'Go' menu, 'Go to Folder...', and copy and paste this into the text box: ~/Library/Application Support/Adobe/CoreSync/
On Windows: open Start menu, and copy and paste this into the search field at the bottom of the Start menu: %APPDATA%\Adobe\CoreSync
You should see one or more files called something like "CoreSync-2014-06-26.log". Please send the file for the day when you were unable to upload your file.
Thanks and regards,
Ben

Similar Messages

Why do some files fail to sync frequently?

Whenever i upload folders/files on cloud after some time the error comes as 'fail to sync'
when you click on it, it shows some list of files which were not able to sync....why does this happen?
and sometimes the folder which is already uploaded on cloud is not found when i have not even deleted it.
It takes me hours to upload files/folders on cloud..ie from roughly 6 hours to 14 hours.
Internet plan has 2mpbs speed.
please help

Could you send me your CoreSync log? You can email it to me at [email protected]
On Windows, the log is in C:\Users\<yourusername>\AppData\Roaming\Adobe\CoreSync\CoreSync-2014-06-17.log
'AppData' is a hidden folder, so you will need to use Windows settings to show hidden files and folders.
On Mac, the log is in /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/CoreSync-2014-06-17.log
'Library' is also a hidden folder. The easiest way to show the log is to go to Finder, "Go" menu, and choose "Go to Folder...". Copy and paste this into the dialog (without quotes): "~/Library/Application Support/Adobe/CoreSync/" then click "Go".
There should be a separate log file for each day. If you could send the most recent three logs, that would be great.
Thanks,
Ben

Xml validation in File to RFC Sync Scenario with Validation fails message

Hi All,
We are using PI 7.4 (Dual Stack) the Requirement is File to RFC Sync Scenario(File <---> RFC).and need to do XML validation against XSD Schema. if any Validations fails Response message should send back to sender.RequestResponseBean standard module is using for File to RFC Sync scenario but how to send the response message to sender if any validation fails. adapter level XML validation is not helpful for this requirement. please help out me how to achieve the requirement with graphical mapping.
Thanks in advance.

to validate schema you cannot solve it with graphical mapping but validating the schema in the AAE or the integration engine.
y recomend you to use the AAE validation at sender side, coz the sender system will be notified in case of schema errors.
The response will be validated at Integration Server level.
you can search in the forum, you will get many document about how to configure it.
take a look to my blog: PI 7.3 - XML Validation

Getting "file failed to write" error while syncing.

I am syncing IPADs and IPODs (big family) over USB to a windows based machine. During large syncs it often fails with a message like "file failed to write." It is random as to which file fails. In fact if I keep trying it eventually syncs everything. It's like each file has some chance of failure and I just need to try enough times. It takes forever. Please help!
Some details
- I have updated with latest iTunes
- I have tried different USB cables and USB slots on the computer
Thanks.
-- C

Check out this Apple article -> 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
If you have a USB hub, try removing it and connecting the iPad or iPod to the back of the computer. If it isn't caused by the USB connection, the article suggestions will be a good place to start.

Getting "File copy Config Sync Failed. Commit unsuccessful! " on CSS-11155

Getting a strange error "FILE copy Config Sync Failed. Commit unsuccessful!" from the following and I am not sure what it exactly means:
cce01-c35-in# sh app
APP CONFIGURATION:
Enabled PortNumber: 5001 MaxFrameSize: 10240
cce01-c35-in# sh app session
App Session Information 'no hostname':
Session ID: 839f0990 IP Address: 10.10.10.2 State: APP_SESSION_UP
css-c09-nz# commit_redundConfig "10.10.10.2"
Verifying app and redundancy configs ... -
Checking local and remote switch versions ...|
Checking Backup app session up.... \
Checking redundancy state.... -
Working /
Waiting for completion signal from remote switch .../
Verifying running-config copy success ...-
File copy Config Sync Failed. Commit unsuccessful!
localconfig: 6238 bytes
remoteconfig : 6150 bytes
css-c09-nz#

there is at least one know bug :
CSCdx89818 - config sync fails
I could not check if this applies to you since you did not provide your version.
This bug was fixed in the following release :
006.010(000.004) 05.3(00.18)S 05.0(00.54)S 05.10(01.03)S
Gilles.

Trying to install iTunes 10.7 fails - "The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows

I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
Thanks

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

WSYNCMGR.LOG Failed to Sync Update. Failed to Save Update.

I recently had to re-install WSUS on an SCCM 2012 SP1 server which had a problem where the EULA's were not being downloaded by WSUS for any updates which needed them. Even attempting to download the updates within the WSUS console generated an error
about being unable to locate the EULA file.
I re-installed WSUS with a fresh DB, which caused SCCM 2012 SP1 to immediately expire and remove the updates it had previously synchronised. This took a horrendous amount of time (at least 6 hours) for it to process all of the changes to the packages
and deployments etc.
This did resolve the issue within WSUS regarding approving EULA'd updates, but I am now unable to perform a software updates sync with the following errors being recorded in the wsyncmgr.log;
Synchronizing update 8e6513d8-dc3a-4468-8108-d44618a6e412 - Windows Malicious Software Removal Tool x64 - January 2008 (KB890830)
Referenced configuration items are not available yet: <MissingReferences><Reference RelationType="1" ModelName="Site_7A5EE138-E14B-4A6F-A5A5-8253002809FB/SUM_2fffa61e-964e-442a-81ad-d822f55d57d8"/><Reference RelationType="1"
ModelName="Site_7A5EE138-E14B-4A6F-A5A5-8253002809FB/SUM_852c74ff-b1b6-4c4a-8490-b0b1d7296d2a"/></MissingReferences>
Failed to sync update 8e6513d8-dc3a-4468-8108-d44618a6e412. Error: Failed to save update 8e6513d8-dc3a-4468-8108-d44618a6e412. CCISource error: 2. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.UpdatesManager.UpdatesManagerClass.DefineUpdate
These same errors occur for many updates and cause the sync to fail due to consecutive failures.
It looks to me like this MAY be happening only for Expired/Superceded updates and/or updates for which Configuration Manager has previously synchronised. A handful of updates HAVE made it into the console, but only ones never before synchronised. I
have searched for and trawled several blog posts for similar errors but these all seem to relate to errors in the objreplmgr.log and child sites - which I do not see any errors in there and this issue is with my primary site. The primary site DOES however
have two child Secondary sites, so I am wondering if there is a data mismatch somewhere.
I tried replicating the issue in my lab environment and no matter what I did, even hitting some of the tables directly to upset it, I could not replicate the problem to begin to try solutions.
I am very close to having to open up a call with MS, but wondered if anyone had any ideas?
This does raise a few questions regarding DR scenarios too - as to how important IS the SUSDB, how best and when to back it up and if it is expected behavior for SCCM to wipe out it's configuration if it is sync'd with a fresh WSUS install?
My Personal Blog: http://madluka.wordpress.com

I just can't replicate this in my lab environment, and I am thinking that this is some sort of collateral damage done by the July patch applied by the customer that breaks SQL replication and also causes WSUS Sync issues. We didn't ever remove that
patch but instead implemented the SQL workarounds but this may just have resolved 'some' of the issues the patch caused. The annoying thing is that the day we implemented the workaround and proceeded to uninstall/reinstall WSUS and resync SCCM, Microsoft
released the updated version of the patch later that day (UK time) - wonderful timing.
My Personal Blog: http://madluka.wordpress.com

IPod classic fails to sync some tracks from iTunes

I use an iPod Classic 160 GB with iTunes. Both are fully up to date. Every time I sync with iTunes roughly 500 of 5000 odd tracks fail to sync. This number fluctuates, but stays around the 500 mark. iTunes does not recognise this problem - it claims to have synced completely. It is only when I go through certain Albums I notice that some tracks are missing. It tends to affect the same artists, but different songs are missing within any given Album each time. (ie: a song may appear on the iPod one try, then be gone the next.)
All my tracks are either AAC audio file or MPEG audio file. The problem seems to affect them irrespective of kind.
There is plenty of space on the iPod, with over 100 GB free.
I have tried Retry, Reset, Restart, Reinstall, Restore - all multiple times, with no result. I have tried syncing auto and manually, and wiping both iTunes and iPod every way I can think of. Still, when I sync, the problem remains.
This problem is driving me crazy, especially since I can find no cause, and no applicable advice on forums. I have searched Help forums for answers, but everything that comes up either doesn't match or I have already tried with no result.
Please help.
If I need to give more detail for an accurate diagnosis please let me know.
I will be eternally greatful to anyone who can help.
Thank you, Jonny.

I'm also having the same issue. I have recently had to get rid of my old PC that my ipod was synced to and so have now had to sync my ipod to my new laptop. The problem started as soon as I did this - at first it was saying that my laptop wasn't authorised in the itunes store, but it is and I have reconfirmed this. All of my music was copied across from old computer but there are around 2000 songs not syncing. If anyone can help it would be hugely appreciated, it's driving me mad! One other thing is that I went to download all of my previous itunes purchases to this laptop but only 3 of them actually downloaded - I had separately copied them across from my old computer anyway but wanted to keep the list of my purchases - when I go into my account it thinks I have downloaded everything so won't let me do it again. I'm assuming both problems relate in some way to the new machine, but I don't know why.

My device is recognized by itunes but won't sync and failed the sync diagnostic test. I've restarted the computer, reset the ipod . . . nothing works. Any suggestions would be greatly appreciated

iTunes shows the iPod is connected but doesn't show it in the drop down menu under Devices, and the "sync" option is grayed out, so I can't sync the nano with iTunes. I ran the diagnostic tests and it shows the device is connected, but it failed the sync test - it said nothing was connected, even though it passed the connectivity test. We've had the iPod for a few months but this is the first time we've tried to do anything with it. It's fully charged but just won't sync. I turned it off, turned it on. I reset it. I restarted the computer. I'm not sure where to go from here.

A couple of things to check:
Are there any backups listed in iTunes/settings/devices? Since backing up is the first step of the sync process, iTunes might be stuck trying to read the content of the last backup in order to replace it with the new one.
Copy the whole backup folder to a safe place, delete the backup from the list afterwards and make sure that the folder has no content after that. The folder is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
If you do not see the AppData or Application Data folders, you may need to show hidden files
After that, make sure autosync is disabled in iTunes, connect your ipod, right click on it in the device list and choose "backup". If you can backup manually, transfer your purchases the same way, to copy apps and purchased media to your iTunes. If this worked, you should be able to sync again.
To speed up the sync process, copy your photos to your computer prior to the sync and delete them on your ipod before you start.
Message was edited by: Ingo2711

Need help with File to SOAP sync scenario: NO_BACK_SYSTEM_IN_HOPLIST

Hello,
I am setting up a new scenario where I get an XML file with PI, send that content via sync SOAP receiver call and direct the result of the web service response to SAP (just back to file as intermediate step).
So far I have the transaction working to the SOAP adapter receiver request / response. I see the correct approval response coming in my SOAP channel (RWB AE payload), but this message gets stuck there before routing back to my receiver interface and mappings.
General setup:
FILE Sender to SYNC OB SI.
OB SI Request is my source message type and Response is my final message output type.
OM Source is this Sync OB SI. Target is a SOAP Sync IB SI. Request Mapping program matches the source file message type and target SOAP layout. Response Mapping matches SOAP response and Target is my final file layout.
Routing for Sync OB SI ID uses this OM for Sync IB SI.
SYNC IB SI has Request and REsponse messages mapping the external SOAP call.
When I test the configuration I get success.
When I send messages through I get error in the adapter about this NO_BACK_SYSTEM_IN_HOPLIST (therefore the response message is not making it back into the IE so that it can be mapped again and forwarded).
Complete error message from RWB Adapter Log "Transmitting the message to endpoint http://[myhostname]:[myport]/sap/xi/engine?type=entry using connection SOAP_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: NO_BACK_SYSTEM_IN_HOPLIST:." and the next line is "Received XI System Error. ErrorCode: NO_BACK_SYSTEM_IN_HOPLIST ErrorText: null ErrorStack: Legacy system to which acknowledgment message is to be sent is missing in hoplist (with wasread=false)"
Any ideas for me? (fyi not using BPM).
Regards, Aaron Myers

Hi AAron,
Looks like this problem has occured before. There are SAP Notes recommended. Below are some helpful links.
http://scn.sap.com/thread/848913
http://scn.sap.com/message/4659941#4659941
Thanks,
Divya.

Reg File- Webservice Async-Sync bridge

Hi,
I have File -WS async-Sync scenario.
I have configured the RequestResponseBean-CallSAP-ResponseOnewayBean in my sender CC
When i execute the scenario, the sender channel is throwing Error: java.lang.NullPointerException
When i check the sender channel log, the SOAP call is executing, then
MP: processing local module localejbs/AF_Modules/ResponseOnewayBean,
MP: processing local module localejbs/AF_Modules/ResponseOnewayBean,
MP: exception caught with cause java.lang.NullPointerException,
File processing failed with java.lang.NullPointerException.
Is there any thing specific to be configured while using File adapter.
Thanks in advance.

Hi,
How is the WebService sync-Async implemented are you using any aysnc-sync bridge...
is that process returning the response back in the correct format.. ?
Rajesh

Migrating EPMA Planning application: Failed to sync with user provisioning

Hi All,
We are migrating applications from Production to Dev. We have one EPMA Planning and one Essbase application in both environments.
We have migrated artifacts into File system in PROD(Shared services, EPMA, Planning, Essbase and Reporting). We have copied and pasted in import_export folder in DEV.
Then we are trying to migrate artifacts into applications from File system in DEV. First we did EPMA artifacts successfully in migration status report then we have deployed application into planning without any errors.(msg showing as in sync deployment). After that we did shared services, it is failed
migration status report error msg:
+28:6571:Application <xxxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. 28:6571:Application <xxxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. ...+
When i am trying to open the planning application, i am getting error: Failed to sync with user provisioning, check planning log for details
HyS9planningsyserr.log details:
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
Creating rebind thread to RMI
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
Thanks,
mady

Hi,
I got solution for this issue through Oracle Support.
I have restored database and migrated artifacts using LCM. any one method is enough to do Planning application migration (from Oracle Support)
Thanks,
mady

CC failing to sync on my desktop

CC keeps failing to sync on my desktop. The same is ture with my colleague's computer.
Why is this happening? We keep getting an "unable to Sync files" message.

I have the same problem
It seems like this is a common problem. We have seen it before - don't know how to get some reaction from Adobe.

HT203180 Videos can only be imported to iPad but failed to sync with itunes.

This article does not solve my issue.
My problem is: I can import and view the videos by importing them directly from my camera (Canon 5D Mark II). However, it fails to sync when I import them into iPhoto first.
Import from camera:
I have imported videos from my Canon 5D Mark II directly to the iPad using the camera connection kits. It works perfectly. I can view them in Photos and iPhoto (iPad). I can edit them in iMovie and Avid Studio. It works just like those video I took with my iPhone 4S which were synced to my iPad using iTunes.
Sync with iTunes:
However, it fails if I use the iTunes and iPhotos (Mac) to do my job. I imported the photos and videos to iPhoto (Mac) and then put them in an album which is to be synced to iPad. Then, I connected my iPad, started my iTunes and checked that album under the photo tab. After that, I pressed "Sync". When sync was finished, it reported to me that those files, which could be imported, played and edited, could not be played on iPad.
It is clearly a software bug in iTunes. Please fix that.

By the way, I have seen many replies in this thread (https://discussions.apple.com/thread/2398865?start=15&tstart=0) that describe the same problem. (Please note that I am talking about the replies, not the captioned question in the thread).
APPLE, please fix this bug.

Ipod failing to sync old podcasts that aren't there

I have a 30GB video iPod. Trying and failing to sync with iTunes on MacBook Pro.
First of all it says some items in the iTunes library including xxxx were not copied because they could not be found. It then gives a list of OLD podcasts that I can't find in iTunes or in finder.
It gets so far and then says "attempting to copy to the disk yyyyyy failed. The disc could not be read from or written to.
However it is NOT an iPod problem. The same iPod will sync fine with iTunes on a windows PC and a Shuffle suffers the same problem with this MacBook Pro.
TIA
Dermot
iPOD shuffle Mac OS X (10.4.9)

What do you mean by old files? If I am cleaning up a variety of unwanted items I usually put them all into a folder and delete the folder. Are you talking about Time Machine records? If so, be very careful how you delete them.

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