Files in use - Windows Installer

Vista 64 bit IE9 office 2007 - downloaded the trial version files of Acrobat X Pro went to install and and received this message: "Files in use - The following applications are using files that need to be updated by this setup. Close these applications and click retry. If retry is not successful please restart your computer and then run set up again - windows installer (process id 2488)" How do I stop this application?

Rob,
There is no quicktime folder there. And no quicktime program is installed when I try to install iTunes. The only reason I tried installing quicktime in standalone was because the itunes install was not actively going to the quicktime part of its installation.
I've tried removing everything and only installing iTunes. But even after deleting the physical files, using the WIndows Install cleanup tool, and cleaning up my registry, the quicktime portion of the iTunes install doesn't complete, and I keep getting "unknown" errors from the crash prevention program, and from what I can see it's because there's no physical Quicktime program installed.
As for other accounts, no I cannot start it up with other accounts, I keep getting the "Unknown" error and there is no physical files for quicktime anywhere.
And selective startup doesn't seem to work as there is NO qttask option when I run selective startup.
So, I seem to be out of options, and thing else I could try?
~Jay

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Hi bitofagiggle,
I am not familiar with mac machines, based on what I know, there should be more settigns that need to be configured before the installation of Windows, I suggest you contact the manufacturer for further help regarding how to make Windows to upgrade smoothly.
The below is some articles for reference:
Install
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Your Manufacturer website:
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Please note: Since this website is not hosted by Microsoft, the information may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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We are in ISV and we develop an integrated suite of business management applications. We use Crystal Reports extensively in these applications. We currently deploy 717 rpt files with our suite.
Because rpt files are not versioned, we are having problems deploying rpt changes to our end users using Windows Installer. Windows Installer assumes that non-versioned files contain user data, so if the file exists on the users system, the file is never over written, even if the file included in the MSI is newer than the file on the users system.
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My mac book air can't start installation, because i use windows installation in DOS to make partion, now no mac os on it. How to get back the mac os? i have a window based iso image from a friend, because in my country there is no Apple service.

my mac book air can't start installation, because i use windows installation in DOS to make partion, now no mac os on it. How to get back the mac os? i have a window based iso image from a friend, because in my country there is no Apple service.

It sounds like you destroyed your boot partition and the recovery partition. Depending on it's age, your MacBook Air might be able to do a net boot. Plug and ethernet connection into it and attempt to boot. If it has the right firmware, it will find a net boot configuration on the net and boot that. Then it will give you a Recovery Partition like display and allow you to reinstall the OS X version that came with it.... assuming that it was Lion or ML. If your computer came with Snow Leopard, then even the net boot won't work.
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New Windows Setup Can Be Synced To Only the Last Used Windows Installation?

Hello,
I have found out that Windows allows you to synchronize only with the last used Windows installation and does not allow you to choose to which of your Windows installations you want to synchronize. Why is that?
Here's my experience.
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Yes, it downloaded all the emails and folders. I did some checking on the Gmail website and found a setting there for POP3: Download ALL, Download from this point forward, Disable POP. It defaults to download all. I changed it to Download from this point forward. That took care of the issue. Three steps are required for Gmail:
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After doing these steps, start Thunderbird and it should only receive new email messages.
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Using windows installer cleanup utility to help installing i-tunes

Hi,
I currently have older version of i-tunes (not 7.0.2) with many songs downloaded. Have a new ipod nano. It requires that 7.0.2 be downloaded. When try to download get error message that my machine is missing install script engine and says to run ISScript.msi. Was suggested I use windows installer cleanup to help the problem. If I do this will I loose all my downloaded songs???Please help.
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Hello,
It looks like Microsoft FixIt's for Office 2003, 2007 and 2010 were added to Microsoft Knowledgebase Article #290301, "How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Cont..." on June 29, 2010.
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I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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HT1751 After "Restoring iTunes Library Backup" it wont link to the files in the iTunes folder. I've followed the correct procedure, and iTunes lists all my music correctly (but with no artwork), but can't locate any of the files. Using Windows 7. Help ple

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From the top of the page where the scripts live...
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Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
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Hi,
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Hi,
I want to Use C# code to read .MSP file and get inside file list. Such as: you can get a hotfix from here
https://support.microsoft.com/en-us/kb/3000847 and after extract the exe you can get a .MSP file. And 3 DLL files are including in the .MSP file.
What I want is Use C# code to read the .MSP file and get the 3 DLL file name. Here is how to read it with C++:
https://msdn.microsoft.com/en-us/library/windows/desktop/aa816375%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
But I don't konw about C++, So I'm trying use C# code to call Windows SDK. And I import the Windows SDK code into C# like below:
[DllImport("msi",
CharSet = CharSet.Auto)]
internal
static
extern
uint MsiGetPatchFileList(string
szProductCode, string szPatchList,
out
uint cFiles,
out
IntPtr phFileRecords);
My question is that: How to get the parameter information, such as
szProductCode. How to read the file information from phFileRecords in C# code?
Best regards,
Glen Qu (Fareast\v-zuqu)
Hello,
For MSI APIs, you could refer to
Installer Function Reference
It has helped us separate them to multiple parts. Like for getting product code, we could refer to
Product Query Functions part, like the
MsiGetProductProperty .
For getting file information, then refer to File Query Functions
part.
Regards,
Carl
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Can you move the windows installer folder using junctions?

I have been reading blogs and articles for quite some time now relating to the controversy between what many users see as wasted disk space for windows installer cache and Microsoft techies who claim that cleaning this folder can cause irreparable system
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Hi Mike,
Based on my knowledge, you can move windows installer directory using junctions. Please follow the steps below.
Download Junction from
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CopyC:\windows\installer to X:\installer (X represents a new location).
Delete all the file in C:\windows \installer.
Close all Explorer windows.
Run>cmd>C:\junction C:\windows\installer X:\installer.
Thanks!
Andy Altmann
TechNet Community Support
I tried this on my Windows XP SP3: moved C:\WINDOWS\Installer folder to other partition (E:\Installer) following steps described here. After this I've launched an ordinary MSI file to install an application. During installation
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Hope it works correctly for Windows 7...

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
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http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

ITunes 7.0.1 does not install--Windows Installer Package Problem

I am trying to upgrade from iTunes 6 to the newest version. I downloaded setup and ran it, and it got a bit through installing iTunes before it said, "There is a problem with the Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I have never had problems installing other programs using Windows Installer. I also never had problems upgrading iTunes until now. There is no info on this specific issue anywhere in the Apple website or on the internet, that I have found. Any ideas?

okay, let's try getting an itunes 7 installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Files in use - Windows Installer

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