Files missing from Adobe Applications support folder

I now receive this message when starting Photoshop CC: One or more files in the Adobe Applications Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop. After looking through some older posts on this, it looks like there is a way to just replace the missing folder. I need help on what is the most current and best way to fix this problem. I am running an iMac with OS X 10.8.5. I did just uninstall CS4 from my machine this morning. I am not sure if this plays a roll.

You said there was an error (indicating missing files and that you need to reinstall), then you say it crashes. Well, which is it? And if there is a crash, what does the detailed crash report say?

Similar Messages

One or more files in the Adobe Application Support folder...

Upon opening Photoshop CS5 I have the following message displayed on the screen. I have uninstalled and re-installed Photoshop but it did not make a difference., the message keeps showing up. It is getting annoying and I have no idea which files are missing. Anyone know how to fix this? I am copying the message here:
One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.

It's not a systemic problem, no. Photoshop CS5 can certainly run without an error message.
Was it working without the error message on your system at one time?
Have you made any changes to the files supplied as part of Photoshop?
An uninstall (possibly via the Creative Suite Cleaner Tool) followed by a reinstall will probably get you working again.
-Noel

Error 'one or more files from adobe applications support folder are missing' PS CC 2014 running on OSX

Please help. I have just installed OSX to be able to upgrade my Adobe CC to 2014. Now each time I try to use PS CC 2014 or PS CS5, it crashes.
I tried to uninstall CS3, thinking lightening the load would help. Now I keep getting this message each time I try to open PS CS5 or PS CC 2014. What could be my problem? Thank you for any help.

You said there was an error (indicating missing files and that you need to reinstall), then you say it crashes. Well, which is it? And if there is a crash, what does the detailed crash report say?

Adobe Application Support folder missing files

When I start up my Photoshop CS5.1 on my Mac I get an Adobe Photoshop Screen that says "One or more files in the Adobe application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop."
I have done the reinstall but I still get this message.
Thoughts?
-- Wally

Please refer:
Error: "One or more files in the Adobe Application Support folder...missing" | Mac OS
Regards,
Ashutosh

Do I need to worry about Adobe Application Support Folder?

Running Photoshop CS5 standard on Mac (snow leopard) on top of Photoshop CS4. Ran into some problems with Adobe Bridge and thinking there might be a conflict between the two Photoshop versions I uninstalled Photoshop CS4 (apparently not smart). Now on launching Photoshop CS5 a window appears with warning something like: missing files in Adobe Application Support Folder, use Photoshop installer to re-install PhotoshopCS5. Tech support tells me to deactivate Photoshop CS5 then uninstall it and reinstall from the Web where I downloaded it in the first place.
Questions: Should I care about this at all? How about reinstalling Photoshop CS4 (I have the disc)? Can I just download the Adobe Application Support Folder?
I undated CS5 just now but it didn't fix the "problem".

luchiangelo wrote:
…Tech support tells me to deactivate Photoshop CS5 then uninstall it and reinstall from the Web where I downloaded it in the first place.
That is very sound advice. Do it.
luchiangelo wrote:
…Questions: Should I care about this at all? …
Yes, unless you don't want to run any Adobe applications any more.
luchiangelo wrote:
… How about reinstalling Photoshop CS4 (I have the disc)?
It probably won't even let you install CS4 over CS5. You would have to uninstall CS5 first.
luchiangelo wrote:
… Can I just download the Adobe Application Support Folder?…
Nope; there's nowhere you could "download it" from.
Just follow the advice of Tech Support.
Wo Tai Lao Le
我太老了

Kuler missing from Adobe Application Manager

I want to download Kuler but cannot find it in the Application Manager. I have an up-to-date paid subscription of Adobe Creative Cloud. What am I doing wrong?

Hi Media Trends,
Please download Kuler from the mentioned link: https://creative.adobe.com/products/kuler .
Regards,
Romit Sinha

Adobe Photoshop CC missing files in application support folder

Photoshop CC was installed and working perfectly. In order to free up hard drive space, I uninstalled Photoshop CS4.
Now every time I open Photoshop CC (or Photoshop CS 5.1) a warning message appears saying: One or more files in the Adobe application Support folder necessary to run Photoshop are missing. Reinstall Photoshop.
Dispite the warning, I click OK and Photoshop CC opens and runs fine.
I do not want to reinstall any old versions of Photoshop. So how do I get rid of the warning message?
Thanks,
Peter

re-install ps cs 5.1.

Missing files in Adobe application support CS5.1

Why do I get this error message when I start CS5?
One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.
New install on new iMac and worked fine until I uninstalled CS4 using uninstall app. Reinstalled CS5 but still happens. Any help would be appreciated.

Unfortunately, the Adobe uninstallers have a habit of messing with newer versions, as often there's no way to distinguish old application support files from new ones.
Ideally, you should uninstall older versions first if you don't want them on your computer, then install the new version. I have Photoshop 7.0.1 through 11.0.2 happily coexisting on my machine. I can even run two versions of Photoshop simultaneously, just by launching the older version first.
Wo Tai Lao Le
我太老了

Reinstall problem. Files missing in Adobe App. Support Folder.

When I start up Photoshop in CS2, it says that one or more files in the Adobe Application Support folder are missing and I need to run the PS installer and reinstall. But when I try to do that from the installer CD, it won't let me click on the PS box (or any of the other boxes, for that matter) to reinstall it. (It also shows that Version Cue is already installed, but none of the other programs are, which they are, because I can use them.) Help, please!

Keep in mind that CS2 is not supported in Leopard.
as far as the missing files this should help. http://forums.adobe.com/thread/370710?tstart=0
there is also a CS3 clean script. Flash MX should not stop CS3 from installing.

Support files missing from Photoshop

I get this error message when I start up Photoshop
"One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop." I used my Creative Cloud membership to get Photoshop. How do I re-install it?

I'm using Mac Lion. I was able to uninstall Photoshop and install it again. I'm not getting that message anymore so I think the problem is resolved. Thank you.

Mysterious numbered file appears in Application Support Folder.

I had posted this question a few days ago and now I found the original post is locked for some reason. I would like to continue a related question and so I am posting a new, but similar, question:
I was looking through my OSX installation and I found this mysterious file placed in my Application Support Folder in my library:
username/library/application support/7103555
It is named "7103555" and it is a Unix Executable File (according to "Get Info") I was worried it could be a virus - but now I doubt it (but you can never be too careful). Should I delete it?
It looks like this when you open it:
cd /System/Library/SystemConfiguration/PrinterNotifications.bundle/Contents/MacOS
# SUDO is causing entries in the console log making me believe
# that it's not getting run correctly. I am removing SUDO from the
# command lines.
#sudo ./makequeues -u
#sudo ./makequeues -r
./makequeues -u;./makequeues -r&
exit 0
Wayne indicated it is only a shell script call to the PrinterNotification.bundle. Wayne, will I be OK to just leave it or should I delete it?
I am left feeling "somewhat" assured that this mysterious file is OK. I am still tempted to delete it - but I am not sure if I should. What bothers me about it is that (as I mentioned originally), when I select the file and choose "Get Info" it indicates it is a "Unix Executable file". That sounds like a recipe for a potential virus to me. And I know there aren't many viruses targeting macs however that fact never reassures me.
Also, all the other files that end up in this users "application support" folder are clearly identified by their creators. For example, when I installed Mozilla Firefox, its support files are created at this location and they are clearly labelled "firefox". On the other hand, this mysterious file is not labeled and is only given a number as so:
username/library/application support/7103555
Should I leave it or delete it?
PS When I get a chance one day, I will install ClamXAV and run that as well. I am sure I don't have any viruses but it wouldn't hurt to give it a try - especially considering its free (actually its by donation).
PS If anyone is interested in the original discussion here is the original post:
http://discussions.apple.com/thread.jspa?threadID=534153&tstart=0
PS
Thanks Mulder, Wayne and Ewen for your replies to the original post and for your help - and for the interesting, informative debate too

Thanks etresoft
Yes, I tried printing again and the file remains. After printing and during printing no other files are added to this location (my user "Application Support" folder). Strange. Its only a 4 K file and when I open it in text edit it reads what I mentioned above (SUDO is causing entries in the console log followed my a few other lines of text about makequeues).
The printer is an HP cp1160. Maybe it is not a well-designed print driver. It works but I think its strange that this file ends up in Application support, without a name, doesn't disappear and is a "Unix executable file". When I do a "Get info" on the file it says it is a "Unix executable file".
Until I hear from anyone else, I am just going to leave it alone. (I also will not attempt to "save it" after I open it in test edit - I'll just let it be). In the future I will watch this file and later I will run a virus scan on it with ClamXAV.
I am gradually becoming assured that it is probably a safe file to leave alone. (I was so tempted to delete it).
Actually I might delete it as an experiment later and also delete my HP cp1160 printer driver (if I can find it) then re-install the HPcp1160 printer driver again to see if this file comes back. I might try this. I'll have to think about that.
Thanks again etresoft.

Where is the "Application Support Folder"?

OK, apparently, I did something stupid.
I had both Master Collection CS4 and CS5 on my MacBook Pro. I decided to uninstall CS4. I did some research and did it the way I think I was supposed to. First, I deactivated it. Then I used the CS4 Uninstaller. So far so good.
But, when I boot us CS5, I get the following message:
"One or more files in the Adobe Applicatoin Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop."
Here's where the stupid part comes in. I am on the road and, naturally, do not have the disks to reinstall my Master Collection.
However, here's the less stupid part. I do have a complete clone of the drive BEFORE I did the uninstall.
So, where can I find the Application Support Folder and can I just drag it over?
Thanks.
sjh
PS. I'll be on the road for a month and really need this to work.

Anyone wishing to uninstall a previous version of Photoshop should do so BEFORE installing a newer version. Always.
That being said, I advice against uninstalling previous versions.
See posts #23 and #24 in this other thread:
http://forums.adobe.com/message/3179184?tstart=0#3179184
Sorry I don't have specific remedial advice that meets your not-altogether-reasonable requirements (I cannot do a new clean install because I do not have my new disc's [sic]) in your situation.
Wo Tai Lao Le
我太老了

Application Support Folder

Is it all right to delete items from the Application Support Folder if I've already deleted the application?

Yes.
For the most part, just drag the application to the trash. Some applications come with uninstallers under "options" on the installer.
The reason for this is that in Mac OS X most associated files are kept in the application package itself. If you choose any app then "control-click" on it, you can choose "Show package contents" from the contextual menu and you will see all the associated items.
You can also do a Finder or Spotlight search for any other items but they will probably only be prefs which will do no harm and don't take up much room.
These are ususally just plist files in Users/yourname/Library/Preferences . *Also some apps will install files in Users/yourname/Library/Application Support.*
Note: Some apps may also put a file in /Library/Startup Items or SystemPreferences >> Accounts >> Login items. (So, it worth a look here too)
-mj

Missing "Application Support" folder in home library (OS 10.6)

So about 6 months ago my old Macbook (from 2006, running OS 10.5.8) finally bit the dust for the last time with a fried logic board. However, this time the hard drive was perfectly functional, so I rescued it from the laptop before trading in the rest of the parts to get a discount on a new Macbook Pro (running OS 10.6.8).
Because the hard drive is still functional, I'm using a hard drive reader to transfer over all my files and information to the new laptop. Everything is there on the old drive, except one key component. I'm missing the "Application Support" folder from my home library (~/Library), which contains a lot of important settings for several applications I use (such as Firefox, an MSN messenger clone I use, etc). I've tried connecting the hard drive reader several times, and each time that folder is missing when I open up the home folder Library.
This folder was clearly there and functioning when the hard drive was still in my old computer. So my question is, where did it go? Is there any way of accessing it with the hard drive reader? Is it gone because of some kind of corruption, and why is it just that folder in particular that's missing? Any help anyone could give would be greatly appreciated, since the missing settings contained information that will be very difficult, if not impossible to replace.
Thanks!

Disk Utility will do a verify/repair of an external disk. Though the chances of this being disk corruption is imo slim. For only one subfolder of of one folder to get clobbered due to a hardware failure while possible is extremely remote.
Try the Disk Utility repair function if the directory is collbered that should recover it (or at least let you know that there is an issue with the drive).
good luck

Missing application support folder or how to recover a folder

Hi,
I've searched the forum and see a lot of information on missing files/photos/operating systems/applications, but I've been unable to find information to help me recover my "Application Support" folder. It is usually in System>Library but now its not there and I have no idea where it went. I've searched in finder and nothing has come up. I've tried the same within Time Machine but I suppose its possible that the folder has been lost since before my backup.
Does anyone have any advice?
Thanks!
C

It is usually in System>Library but now its not there and I have no idea where it went.
It should be in /Library/ and ~/Library/, but not /System/Library/.
(57021)

Files missing from Adobe Applications support folder

Similar Messages

Maybe you are looking for