Files missing from external drive

I have a 4 TB G-Tech RAID drive attached via FireWire 800. It was formerly a backup drive for photos/videos, moved up to a main drive when the old drive it was backing up failed. Problems got in the way of replacing it....
Anyway, all of a sudden, my files were gone. Just gone. For some reason, the folder hierarchy is still there--every folder, as best I can tell is where it was, but any and all data is gone.
Disk Utility found nothing wrong with the drive; DiskWarrior didn't, either. I booted from another external drive running 10.6.x, no change in what wa(sn't) there, and ran TechTool Pro 5 (I'm running 10.8.3 and don't have a newer version so it ran off the older OS); no help.
I ran Data Rescue for a few days and it seems to have recovered a lot of files--but we're talking almost 3 TB of data, and I shudder at how many months it's going to take me to get it back into a semblence of order, as well as how much I've actually recovered.
The part that makes me hit my forehead is that I ran the Deleted Files function, which scans free space only. I did so because, at the time I ran Data Rescue, there still was data on the drive, about 600 GB of photos/videos. But when it had finished, all THAT was gone, too, and I wonder if I should have done a Deep Scan and missed files as a result.
But here's the thing: If I do a Get Info on the drive, it says that the capacity is 4TB. But, if I open a Finder window and show the top level (with all of the volumes shown) and use List view, it shows  the drive as being 2.99 TB in size. So... is that data is still there, somehow? I.e., is there anything recoverable in a *useful* form--in the original folders and with the original names, rather than hundreds of thousands of undifferentiated files that DR presumebly found?
Side note, and perhaps a red herring. The drive had been running slowly for a while, though tests didn't show why; see here. The drive had seemed to recover itself, but then got slow again. I downloaded Drive Genius (demo) and tried to run the Benchmark function, only to find that it didn't run in eval mode. At some point, I found that my iMac was running slowly, and I opened Activity Monitor and found an odd process taking up a lot of CPU: dgse. Couldn't figure out what it was, and Googling didn't reveal anything. So, just in case I had a Trojan, I quit it. It was right after this that I found my data gone. I later tracked the process to Library>Application Support>Drive Genius
Sure seems darned coincidental....

Thanks. Ran it twice, but it didn't restore the files. Still, it gave me the following:
The original directory is damaged and it was necessary to scavenge the directory to find file and folder data.!
Some files that had been lost or thrown away may have been recovered.
Comparison of the original and replacement directories indicates that there will be no changes to the number or contents of files and folders. All files and folders were compared and a total of 807,104 comparison tests were performed.
• All errors in the directory structure such as tree depth, header node, map nodes, node size, node counts, node links, indexes and more have been repaired.
• Volume Information had to be scavenged from the file system journal.

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      Bit of a cry for help.  I run an iMac 3.06 Ghz Intel Core 2 Duo with 10.7.3 and I'm having some serious problems with an external drive.  Some history first - I have a large iTunes library (~3Tb) of everytype of media which I stored on an external NAS (iomega StorCenter) with no problems - then this NAS started to report a drive error with imminent failure.  I purchased a new DAS (Western Digital) drive and moved all my content from the NAS to the DAS and everything was ok.  Then I started to get errors through iTunes about cannot find the file and cannot read the files - and then I couldn't access anything on the drive.  At this time I thought this was a different problem because I was running preview Mountain Lion, or there was an actual fault with the disk.  After investigation, and coughing out for Data Rescue 3 I found that somehow the entire file structure had been corrupted and all my files had been orphaned.  So at this point I had one dying NAS drive and one DAS which wasn't usable and no space to recover any files to.
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      Technical details - OS-X 10.7.3 - G-Raid 4Tb formatted as Mac OS Extended (Journaled) - currently showing 1,163 folders and 15,452 files.
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      However, this is not for all files - I've managed to copy all my books back to the desktop ok, when a couple came up with the above error I tried again and it copied successfully.
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    May 10 17:55:01 Neil-Cattons-iMac kernel[0]:
      I'm now out of ideas and when I got in touch with G-Tech support I got "Unfortunately the drive seems to have been corrupted. You can try to retrieve the data using third party data recovery software such as Data Rescue 3. You can find the software at a discounted rate at the following page:http://www.thedatarescuecenter.com/gtech-data-recovery-software.html  If you have any further questions, please feel free to ask."
      any help/advice/pointers very much appreciated as I really don't want to have to start recovering again :-(
    Thanks all.

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    Rebooted after everything's done, and now it seems to work.
    I hope that it will work for you

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  • I have been dragging my files to a external drive to have a back-up for them and I lost some of my folders. They just went completely missing. I didn't delete them, and it was all stuff that I have worked on in the past month. How do I get them back?

    I have been dragging my files to a external drive to have a back-up for them and I lost some of my folders. They just went completely missing. I didn't delete them, and it was all stuff that I have worked on in the past month. How do I get them back?

    You really should be doing backups with an actual backup application, especially one that will work automatically, and, if your external HD is large enough, back up your entire system.  These can automatically back up only what's changed since the  previous backup, and some will keep "archive" copies of things you've changed or deleted, also.
    Too many things can go wrong, such as your internal HD failing, and you'll have a major project to reinstall everything.
    You already have Time Machine, built-in to OSX.  You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.
    #27 in the second link mentions some alternatives, too.

  • It is very difficult to import audio files from extern drives (NAS) into the new garageband

    it is very difficult to import audio files from extern drives (NAS) into the new garageband.

    Are you trying to open an audio file in GarageBand or a GarageBand project?
    To open an audio file drag it from your NAS to a real-instrument track in GarageBand.
    If you are trying to open a GarageBand project - can you open the same project, if you copy it to your system drive?
    Trying Google translate -
    Bent u probeert om een audiobestand in GarageBand of een GarageBand-project te openen?
    Om een audiobestand slepen uit uw NAS naar een real-instrument track in GarageBand openen.
    Als u probeert een GarageBand-project te openen - kunt u hetzelfde project opent, als u het kopiëren naar uw systeem schijf?

  • How to reinstall iTunes and not lose everything from external drive.

    I had to reformat my hard drive.  All my iTunes files were (and still are) on an external drive.
    When I download the latest version of iTunes, I installed and set up my preferences to change the location of iTunes Media File to External Drive J:\iTunes\iTunes Music.
    When iTunes installs, it creates files and folders in C:\Users\Userxyz\Music\itunes
    So....Because iTunes didn't show any of my music, playlists, apps, etc. and because I had changed where to keep media files,
    I selected the "Add Folder to Library" option
    iTunes successfully displays all the music from this external drive and left the music files where they were.
    But....it also copied all of this music to a folder on my desktop called "Copy of Itunes".  Now, I have 3 *itl and "xlm files.  One on External Drive J, another in Music\iTunes on Drive C, and a 2nd in Copy of iTunes on the desktop.
    Missing from iTunes are my purchases.  All apps, purchased and free.  Playlists.
    I have a folder "Mobile Applications"  on the external drive and in Copy of iTunes, but both are empty.
    I wonder if I already lost my purchases.
    I would also like to keep my files on an external drive because I don't have enough space to keep iTunes on my main drive.
    I also use Vista.....
    I hope someone can help.  This is all very confusing
    Jeri

    When you say all of your iTunes files were on the external drive, do you mean all, or only the stuff that's inside the red outline below. The most important part of your library is the database file iTunes Library.itl which holds the records of your playlists, ratings and all other data that doesn't get stored in tags.
    Typical layout of iTunes folders:
    When the media folder is inside the main iTunes folder as shown above then the library is portable, and if the library is relocated to an external drive it will survive a wipe of the internal drive. However most users typically split their library when they find they are running out of room on the internal drive by choosing a new locaton for the media folder and then consolidating.
    If this is what you have done, and you don't have a backup of the library files, the iTunes Library.itl file in particicular, then your old library is lost forever. If you do have the files then it may be possible to get the right library file reconnected to the media provided you haven't been moving things around randomly.
    You can check each of the .itl files that you have on your computer in turn using the hold-down-shift-when-starting-iTunes method. If one of these has the correct playlists, and the drive letter of the external drive is the same as before, then it should all work.
    tt2

  • Broken in Logic 9?: Reindex loops from external drive

    Adding loops from an external drive in Logic 9 does not seem to work any longer. It used to work great in L8. Anyone have similar experiences? Know any work arounds? Is it a bug? If it's a bug I'll file it with Apple.
    Previously in Logic 8 it was easy to reindex loops on an external drive:
    (1) Delete the loop indexes from root/Library/Audio/Apple Loops Index
    (2) Use Finder to locate the loops on the external
    (3) Drag the loop folders into the L8 media browser.
    (4) L8 asks if you want to copy the loops or use them from their present location. Select present location intsead of copy locally.
    (5) L8 takes 5-20 minutes to build index of loops from external drive
    I have tried this procedure several times in L9 without success. Instead I get the following:
    (1) Delete the loop indexes from root/Library/Audio/Apple Loops
    (2) Use Finder to locate the loops on the external
    (3) Drag the loop folders into the L8 media browser.
    (4) L9 ask for my admin password.
    (5) Enter my password
    (6) I'm NOT asked if I want to copy loops locally or use them in their present location. Instead a reindex progress dialog comes up for 2 seconds then goes away.
    (7) In the end nothing happened. No loops copied, indexed, or anything
    There is only one way I managed to get loops into L9 but it is exactly what I'm NOT looking for:
    (1) In the folder with all my loops spotlight search ".CAF" (In this case want to reindex Apple content which is all CAF)
    (2) Make sure to click "show more" at the bottom of the search results.
    (3) Drag the search results to the loop browser.
    (4) L9 indexes them all right, AND also copies them to my user library! All 30 GBs worth. Definitely not what I want.
    In the end, I had to reinstall the Loops from the DVDs and specify an external location for them. (This whole mess got started when I tried to move the GarageBand and iLife loops to an external drive. The installer does not let you specify a location for them.)
    Just so you know I've done some homework:
    I've scoured other Logic forums and found these relevant threads that in the end did not solve the issue. They mostly seem to refer to Logic 8 which does not have this issue.
    @ LUG
    Thread 1
    @ Logic Pro Help
    Thread 1
    Thread 2
    Thread 3 this fellow seems to have a similar problem as I. He drags folders into the loop browser but nothing happens.
    @ Apple Discussions
    Thread 1
    Thread 2

    I just installed LP9 and all my loops and samples are on external drives. The drag and drop onto the browser method worked fine and I WAS given the option to move the files or not. The only exception to the above is Ultrabeat samples. They seem to want to be on the System drive.
    RW

  • Trying to backup one of my iPhoto libraries I keep getting a error message that basically says that the file could not be backed up because there is another file on the external drive with the same name, etc. There is no other file.

    While trying to copy one of my iPhoto libraries to an external hard drive I get the following error message "You can’t copy “iPhoto Library old” because it has the same name as another item on the destination volume, and that volume doesn’t distinguish between upper- and lowercase letters in filenames." There is no other file on the external drive with this name. I have asked this question before and was told that there are some duplicate photos (files) in my library and I needed to go to "show file contents" and look at certain files to find duplicates and delete the duplicates. I did all of this and the library will still not copy and always stops copying in the exact same place on each attempt. Any help would be greatly appreciated.

    You've been deleting your actual Photos.
    Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things, deleting them or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
    Best way forward now is to recover the surviving Originals from this library and start over from scratch.
    Regards
    TD

  • I have my iTunes Library on and external hard drive.  I have a new computer and want to use iTunes and KEEP my files on the external drive.

    My iTunes library is on an external hard drive, and I was able to access / add to the library from my windows laptop.
    I now have a new laptop, and want to be able to KEEP the library on the external drive while being able to use iTunes from the new laptop.
    I have selected "choose library" in iTunes, and have chosen the iTunes Library.itl file on the external drive.
    My media populates in iTunes on the new laptop version of iTunes, but when I click on a song iTunes says that it cannot locate the song.
    Your help is kindly appreciated!

    Thanks.  Were the settings shown in your last screenshot in force when you added the song that's shown on being on the C: drive?  It is also possible that at some point you ran iTunes with the external drive disconnected, in which case it will have defaulted to the library on the C: drive, or that you've run iTunes without explicitly selecting the library on the E: drive.  To make sure the latter is the case, hold down SHIFT while starting iTunes, then when you get this prompt:
    click on Choose Library..., navigate to the location of your current iTunes Library.itl file, and click Open.
    Part of your issue may that its not obvious where that current database file is located.  The folder layout on your E: drive isn't the one that's most easily managed - so its possible that the database file could be in:
    E:\xxxx\Files\iTunes
    E:\xxxx\Files\iTunes\iTunes
    E:\xxxx\Files\iTunes\iTunes 1
    I suggest that a lot of your issues can be addressed by reshaping your library into the reliable "portable" layout as described in tt2's Make a split library portable user tip.  Comparing your screenshot with the equivalent on my system (where I have a "well-formed" library on an external drive):
    where:
    there is just one iTunes folder with everything used by iTunes inside it
    all media is held within subfolders of the iTunes Media folder
    The way you have yours set up, where the iTunes Media Folder location is set to E:\xxxx\Files\iTunes rather than E:\xxxx\Files\iTunes\iTunes Media is probably why some of your media is not being located correctly - the extent to which iTunes can correctly resolve locations is, to an extent, reliant on the folders for the different media kinds (Music, Audiobooks, etc.) being inside the iTunes Media media folder.  One common misunderstanding (not helped at all by Apple's documentation!) is that the iTunes Media Folder location setting in Edit > Preferences > Advanced does not tell iTunes where to find anything; rather it determines where iTunes will put new additions to your Library, in conjunction with the Copy files to iTunes Media folder ... flag:
    I would definitely take the time to work through the steps to bring your library into the "portable" shape - there may be few remaining issues with broken links when that's complete but this will be much easier to fix if your library is in a more standard structure.

  • My Mac crashed. I got a new hard drive. I reinstalled Lightroom. Fortunately ircats are stored on an external drive. How do I import all of the old catalogues from external drive into a new LR catalogue. I have done it before. It has just been many years

    My Mac crashed. I got a new hard drive. I reinstalled Lightroom. Fortunately ircats are stored on an external drive. How do I import all of the old catalogues from external drive into a new LR catalogue. I have done it before. It has just been many years and I can't recall how.

    If you had stored your catalog files on an external drive, then all you have to do is double-click on them to open them and use them.
    Or you could move them to the internal drive and double-click on them once the move is completed.
    To create a single catalog file from multiple ones, you could use File->Import from Another Catalog

  • Moving Lossless files to an external drive

    How do I move Apple Lossless files to an external drive & still have iTunes know about them?
    When I started ripping my CD collection I encoded them with Apple Lossless. Then I converted each track to AAC.
    Why? Well, on the basis that I wanted to have a high quality version of each track (you never know when it might be useful). Of course, I wanted the AAC version for my iPod.
    Now my internal drive is getting full so I want to be able to move all the Lossless files to my Lacie Drive BUT not loose them from my iTunes library.
    Any help and advice would be very much appreciated.

    I think I've figured out how to do what you want. Here are some steps. The following assume that you don't use the "part of a compilation" option or don't care if this option gets reset.
    1. Move all of your music to the external drive. To do this:
    1.a. Open iTunes preferences, Advanced panel. Make sure "copy music into itunes library" and "keep itunes library organized" are checked.
    1.b. Still in iTunes preferences, change the location of your iTunes Music Library (under Advanced) to the folder on the external drive where you will eventually want to store all of your lossless files.
    1.c. Choose Advanced|Consolidate library, and wait while iTunes copies all of your music to the external drive.
    2. In iTunes, select all of your lossy files (i.e. the files you want on your internal drive). Press Command-I to get info about these songs and then check the "Part of a Compilation" option. Press "ok". (iTunes may take some time to complete this step.)
    3. In iTunes, select all of your lossless files, and un-check the "Part of a Compilation" option.
    4. Re-open iTunes preferences, and change your iTunes library location back to the place (probably on your internal drive) where you'd like to keep your lossy files. If it asks you something about copying files to be consistent with your options, choose "no".
    5. Now, open finder and find the folder you specified in step 1. Open it and the "iTunes Library" folder inside it. You should now have a folder for every artist in your iTunes library. There should also be a folder entitled "Compilations". Drag this folder into the "Library" icon in your iTunes window. Wait while iTunes copies all of your lossy songs back onto your internal drive.
    6. If the "Compilations" folder you dragged in step 5 still exists, you should be able to delete it, as all of its contents should now be in a similar "compilations" folder in the folder you specified in step 4. (Check this before deleting, though!!!)
    You're done. All of your lossless files are on the external drive. All of your lossy files are on the internal drive and you shouldn't have lost your ratings, etc. (At least, these steps worked for me, using the latest version of iTunes.) You can even change the "part of a compilation" settings as much as you please.
    Good luck!

  • Copying large file sets to external drives hangs copy process

    Hi all,
    Goal: to move large media file libraries for iTunes, iPhoto, and iMovie to external drives. Will move this drive as a media drive for a new iMac 2013. I am attempting to consolidate many old drives over the years and consolidate to newer and larger drives.
    Hardware: moving from a Mac Pro 2010 to variety of USB and other drives for use with a 2013 iMac.  The example below is from the boot drive of the Mac Pro. Today, the target drive was a 3 TB Seagate GoFlex ? USB 3 drive formatted as HFS+ Journaled. All drives are this format. I was using the Seagate drive on both the MacPro USB 2 and the iMac USB 3. I also use a NitroAV Firewire and USB hub to connect 3-4 USB and FW drives to the Mac Pro.
    OS: Mac OS X 10.9.1 on Mac Pro 2010
    Problem: Today--trying to copy large file sets such as iTunes, iPhoto libs, iMovie events from internal Mac drives to external drive(s) will hang the copy process (forever). This seems to mostly happen with very large batches of files: for example, an entire folder of iMovie events, the iTunes library; the iPhoto library. Symptom is that the process starts and then hangs at a variety of different points, never completing the copy. Requires a force quit of Finder and then a hard power reboot of the Mac. Recent examples today were (a) a hang at 3 Gb for a 72 Gb iTunes file; (b) hang at 13 Gb for same 72 Gb iTunes file; (c) hang at 61 Gb for a 290 Gb iPhoto file. In the past, I have had similar drive-copying issues from a variety of USB 2, USB 3 and FW drives (old and new) mostly on the Mac Pro 2010. The libraries and programs seem to run fine with no errors. Small folder copying is rarely an issue. Drives are not making weird noises. Drives were checked for permissions and repairs. Early trip to Genius Bar did not find any hardware issues on the internal drives.
    I seem to get these "dropoff" of hard drives unmounting themselves and other drive-copy hangs more often than I should. These drives seem to be ok much of the time but they do drop off here and there.
    Attempted solutions today: (1) Turned off all networking on Mac -- Ethernet and WiFi. This appeared to work and allowed the 72 Gb iTunes file to fully copy without an issue. However, on the next several attempts to copy the iPhoto and the hangs returned (at 16 and then 61 Gb) with no additional workarounds. (2) Restart changes the amount of copying per instance but still hangs. (3) Last line of a crash report said "Thunderbolt" but the Mac Pro had no Thunderbolt or Mini Display Port. I did format the Seagate drive on the new iMac that has Thunderbolt. ???
    Related threads were slightly different. Any thoughts or solutions would be appreciated. Better copy software than Apple's Finder? I want the new Mac to be clean and thus did not do data migration. Should I do that only for the iPhoto library? I'm stumped.
    It seems like more and more people will need to large media file sets to external drives as they load up more and more iPhone movies (my thing) and buy new Macs with smaller Flash storage. Why can't the copy process just "skip" the parts of the thing it can't copy and continue the process? Put an X on the photos/movies that didn't make it?
    Thanks -- John

    I'm having a similar problem.  I'm using a MacBook Pro 2012 with a 500GB SSD as the main drive, 1TB internal drive (removed the optical drive), and also tried running from a Sandisk Ultra 64GB Micro SDXC card with the beta version of Mavericks.
    I have a HUGE 1TB Final Cut Pro library that I need to get off my LaCie Thunderbolt drive and moved to a 3TB WD USB 3.0 drive.  Every time I've tried to copy it the process would hang at some point, roughly 20% of the way through, then my MacBook would eventually restart on its own.  No luck getting the file copied.  Now I'm trying to create a disk image using disk utility to get the file from the Thunderbolt drive and saved to the 3TB WD drive. It's been running for half an hour so far and appears that it could take as long a 5 hours to complete.
    Doing the copy via disk image was a shot in the dark and I'm not sure how well it will work if I need to actually use the files again. I'll post my results after I see what's happened.

  • Can't read iPhoto library from external drive

    I suddenly can't can't read iPhoto library from external drive. I have talked to WD and nohing is wrong with the network drive. I can open images and files from it. But, I can't read in iPhoto Library.

    Network Drive? a NAS?
    iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, exporting, saving edits and sharing the photos.
    Basically, you need to move the library to a correctly formatted disk.

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