Files not being saved correctly

I have a problem with what appears to be different versions of a file being mixed up on the server.
A user reports that she was working on a file last night on our OS 10.4 server, after 6PM, and was having problems saving. She says the server responded as being busy; also, when she initially was opening the file it was giving various older version of the file, even though she was opening it from the the same location. This morning she says that the file is now not in the state she last saved it in, and the modification time says 5:08, even though she was working on it past 6:00. She says that after saving and closing it last night, she opened it back up again to make sure it actually did save, and it appeared to, but this morning it seems to have lost much of the changes.
Does anyone have any suggestions on how I can begin to solve this? How can I look at previous or other versions of the file? If you don't have any specific information that could help, could you possibly point me toward documentation that would help me in general with this situation?

Thanks but I tried this and no longer am able to open my files. It suggests I copy them and reformat the drive. My LaCie external HD does not mount unless I restart. It shows my files, but I am unable to open them. Could it be a power cord? I've seen some mention HD not mounting because of power cord problems. I don't know how to copy the files from the external HD to a new HD if it's the problem with the whole HD.

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