Files Not Founds (Drag and Drop)

Hi everyone,
I have a 32gig Playbook, which was working just fine until I updated last night (the one with the video chat release). I can no longer view documents (like pdfs) and videos that I drag and drop into the Playbook. When I say I can't view, I mean the files don't even show up for me to click on like it normally does.
I have tried it on both Mac and PC, and it worked on both prior to the update. So, does anyone have a solution or an explaination as to why this is happening?
Your help would be greatly appreciated.
Thanks,
MisterClyde

Hello MisterClyde and welcome to the BlackBerry Support Community Forums.
When transferring the file, are you using the Desktop Software? Do you get confirmation the transfer has completed?
Not sure if you have tried the method listed in KB26068, but have a look. I was able to tranfser data using the new version and the transfer did complete for me.
If the steps in the article don't seem to work and you are still experiencing the issue, contact us at the number from the support site found here.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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