Files not getting picked from the FTP site

Dear All,
We are having one File-XI-RFC scenario running in XI-PRD Server. Sometimes what happens is that files available in the FTP site are not getting picked by the File adapter. I have checked in the adapter monitoring and communication channel is active there. Also, there are no errors regarding this in SXMB_MONI. I have configured alerts also but for this case no alerts are getting trigerred. And also when I am reactivating that particular communication channel then that file is getting picked instantaneously.
Can anybody please guide me on what might be the real cause for this as this error is happening randomly.
regards,
N.Jain.

HI,
Have you used per File transfer parameter in FTP Communication channel.
It makes the FTP adapter inactive in ideal time.
So add the poll interval may be for every 30 mins or something like it. It will forcefully activate the FTP port after every 30 mins. You may have the poll interval for every 1 min. Only the files to be picked up are getting logged in in XI monitoring.
So there will be no garbage collection of unwanted messages in Monitoring.
Thanks
Swarup

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