Files not saving in CS2

Hey, everyone
I just started working with InCopy a little while ago, so I hope there isn't some dreadfully easy solution to this problem that I'm just too obtuse to notice, but here it goes.
I've just started a job where I'm editing InCopy files, but we just found out the other day that none of the changes that I make can be saved. This, apparently, is a known problem in my company, but the Tech guy who knew about it and how to fix it left a few months ago. The new man has tried his best, but he can't figure it out. Those who have been around have said that when this was a problem before, it had something to do with plug-ins, but no one knows specifically.
The strange thing is that this only seems to be happening on the Macs around the office. We all have the same files on our servers, but any windows machine can open them up and edit them just fine, where all of our Macs can open, edit, etc... just fine, but when you save, none of the changes are there when you open the file back up.
We seem to be able to make new files just fine, though. At least ones as rudimentary as opening up a new document, typing in a few words and saving that.
Can InCopy not save files on a Mac that were created on a PC? That seems ludicrous to me, but those who are trying to deal with this problem are batting it around as a possibility.
I'm sorry that I can not give a lot of technical specifications, and certainly since I'm so new with this, I'm not sure which would really be all that helpful. But for what it's worth, I'm running InCopy CS2 V4.0.5 on a G5 iMac with OS 10.4.8.
There are lots of theories going around here as to why my, as well as all of the Macs in the office, can't save any of these files, but no one knows for sure.
So, uh, does anyone out there have any ideas?
Many thanks,
-Gary

I absolutely would love it if someone more qualified from my office would come here and explain this more thoroughly, but we are a relatively small company and I don't know too many people who know this program completely. Also, there being only one IT guy, he's so busy that I barely see him. When he contacted Adobe about this, they told him that they would try to get back to him, though that was some time ago.
That being said, I will try my absolute best to describe this the best I can. I know I'm unqualified, but I'm afraid that little will get done without me trying.
We have a central server that every computer in the office is connected to. We have .incx files on our server and, since we need to keep raw files as well as the various stages of progress we make on these files, we all make copies of the files from the server and save them locally on our hard drives.
So here's what I do, the best that I can describe it.
I go to our server and save chapter files (e.g. Chapter 1_1.incx...1_8.incx) to my hard drive. I choose the first part of the chapter, simply clicking on the icon on my desktop, which then opens up in InCopy. When I open the file it opens up in the Story tab. There are three ????/Story/Layout. I very rarely use story because I really need to see the layout, so I always click over to Layout mode.
Now, all of these files have been created/formatted and all that jazz months ago and states away. They people who made them have sent them to us to edit and make changes. Basically, what I am supposed to do is open these files and make rudimentary changes. They kinda just said, "hey kid, see this list of codes that are at the bottom of each of these pages? They are separated by commas, make them all semi-colons." So I go into Layout mode, and click my into the text boxes and go through replacing the commas with semi-colons.
I know that pages can be locked out from editing for various reasons, and when that's the case you can't do anything. I can click my cursor on the text, but I can't add or erase anything. This is not the case here. I go through my entire document replacing commas with semi-colons and click the Save icon when I reach the end. In our attempts to try different things, we would do various things (add a big "C" at the beginning of the first paragraph of the first page, just anything easily noticeable) and would try it by clicking the save icon, when that wouldn't work, we would click "Save Content," when that wouldn't work we would try it with "Save All Content." I suppose it is important to not that those are some of the only things that become click-able when we make any changes. There are a lot of things in that file menu, I wish I knew all of them by heart since I am no longer in the office I can't say for sure what is click-able and what isn't. But I know for sure that there are only two things with the word "Save" in them that you can click on (Save Content and Save All Content) and we have tried them both on many occasions.
So, back to my workflow. I discovered this problem when I realized that I missed something and re-opened my file to make the change and realized that nothing was saved. Now, I opened the file that was on my desktop at first, then I checked the one I thought was completed that I had put on the server: both were the same. On out server there are multiple files per chapter. I will go onto the server, click on "Chapter 1" and there will be a number of folders that represent the evolving incarnations of these files. The files go: Raw files; First Edit; Second Edit; Third Edit, etc.... So I initially copy the files from the Raw folder and save them onto my desktop. When I'm done with editing the text in the files, I rename that file to reflect that I have changed it (Chapter1_1.incx becomes Chapter1_1_gt.incx) and I place the edited files into the "First Edit" folder where my editor will copy the files from the "First Edit" folder onto her desktop and make sure that everything is done properly. When she verifies that, someone will take my files and do whatever they need to do, and when they get done they will put it into the "Second Edit" folder. I mention all of this because I don't know what will and won't be important information, so I'm sorry that it is a lot.
However, no matter when I change anything or when I save, there is no different outcome. I can take the raws straight off the server, change one things, click save, any of them, and nothing will happen. I can try and save after I rename it, whenever, it doesn't matter, nothing ever saves.
Now, I don't know about track changes. I don't think that it's on. I've seen files that have had track changes used on them for edits (In the Story tab you can see the deleted things struck out, correct?) This doesn't happen when I edit anything. But for on the PC that I am using temporarily, Track Changes isn't on that one either and everything works fine.
I think that's all I've got at the moment. Without further questions, that is.
I'm sorry this is all so vague, so I really appreciate anything that can come of this. I'm just afraid that our trying to contact Adobe directly has stalled and I really just want my computer back, you know?
Thanks for all the help
-Gary

Similar Messages

  • Why are my deleted emails saving in my 'pictures' as a PDF adobe when they should have been in my deleted email file not saved in my pictures??????

    Why are my deleted emails saving in 'my pictures' as a PDF adobe when they should have been in my deleted email file not saved
    in my pictures??????

    I deleted emails from my windows emails and when I went into my pictures there was all my recently deleted items as pdf adobe files and I cannot right click and delete. But why would my deleted emails be going to my pictures in the first place. So i think it must be in how the adobe program is set up and need to know how to change the settings so my deleted emails are not sent to my pictures.I do not know what other details you would require?

  • Download files not saved

    Download files not saved. Click on download and then click on "Save", next the download window opens, but it does not show the download file?
    I recently downloaded Nero 11 and then removed. I also deleted some software Babylon, Yonno (? some name) in control panel.
    Using ZoneAlarm 10.1.101 and Firefox 10.0.2 (removed and reinstalled).

    Hello Cor-el,
    I went to Tools>Options>Privacy and it is checked off as you indicated/noted...
    I will check out the URL downloads+windows later this week...
    ZoneAlarm will not work with the latest Firefox versions 14 (or earlier ones)... so reverted to an older version of Firefox and ZoneAlarm... and it works! Aside- it is ANNOYING to click on latest version upload for Firefox and then get a screen showing what software is not compatible with that version. So I needed to remove the latest Firefox version and ZoneAlarm.. and re-install both.
    No need to use Firefox 10.0.6 ESR because I am a small home user and not a big organization?
    Thanks for your help, I will have to make the time this coming week and look into this further.
    SyBerGuy2
    P.S. The files are still not downloading and saved?

  • HT2552 file not saved how do i get that captured movie

    While i capturing movie in quicktime using firewire DV cable, suddenly the camera switched off the quicktime stops the capture. but  the file not saved how do i get that captured movie

    You're welcome.  Here's a link to a short article that may help... http://www.wastedpotential.com/?p=10
    Essentially, the curretTarget property always refers to the object that has the event listener assigned to it, while the target property could be any object inside that object.  But it is also dependent on the type of event being listened for.

  • Files not saving here.it shows uploading but i cant see anywhere

    Files not saving here.It shows uploading but i can see them anywhere in any folders i made

    I am new to this site. I want to save files in the acrobat.com. i created folders and when i click on upload symbol inside the folder it opens the window to browse the document in  my system. i select the pdf file but its nowhere visible in the folders. it shows upload in progress pop up box..but file actually doent upload. these are very small files.
    Also i have downloaded windows app of acrobat.com for my lumia phone. i can see the folders in my phone too but files are not visible!
    Any help is appreciated.

  • Indesign cc files not saving but not giving an error message

    Indesign CC files not saving but not giving an error message
    I have all my restaurant menus in Indesign cc and when emailing them to myself, after changing them to print them from a different computer I experience that the files are not the most updated version.
    Can anybody suggest a solution?
    Thanks
    Janine

    Ask in the ID forum and provide at least some useful info like system specs, what's contained in the files, where they are stored...
    Mylenium

  • Modification to pdf files not saved in the original document

    The modification to pdf files are not saved in the original documents (e.g. in My Documents) but a new file is created in Download\Adobe Reader and for every saving I do a new file (e.g.  -1, -2, ..) is created. Is that normal? If yes, it is really annoying.
    Adobe reader 10.6.1
    Android 4.1.2
    Thanks

    No, it is not a read only file and I can modify it. The problem is that the modifications are not saved with the same name in the original (e.g. in My Documents) folkder but in a different one (Download\Adobe Reader) and for every saving I do a new file (e.g.  -1, -2, ..) is created.

  • Uploaded File Not Saved

    hi
    can anyone please tell me why the folowing uploaded file is not saved in the web app: (i am using tomcat 5)
    the file is uploaded but never saved in the specified folder.
    package com.kurdistanIT.globe.admin.web;
    import com.kurdistanIT.globe.admin.model.*;
    import javax.servlet.*;
    import javax.servlet.http.*;
    import org.apache.commons.fileupload.*;
    import org.apache.commons.fileupload.disk.*;
    import org.apache.commons.fileupload.servlet.*;
    import java.io.*;
    import java.util.*;
    public class UploadPDFServlet extends HttpServlet{
         public void doPost(HttpServletRequest req,HttpServletResponse res)
                                       throws ServletException,IOException{
              FileItemFactory factory = new DiskFileItemFactory();
              ServletFileUpload upload = new ServletFileUpload(factory);
              List items=null;
              byte[] pdf=null;
              String year=null;
              String month=null;
              String day=null;
              try{
                   items = upload.parseRequest(req);
                   Iterator it=items.iterator();
                   while(it.hasNext()){
                        FileItem item=(FileItem)it.next();
                        String name=item.getFieldName();
                        if(name.equals("pdfFile")){
                             pdf=item.get();
              }catch(FileUploadException fue){
                   System.out.println("Exeption thrown\n"+fue);
              String path=req.getContextPath();
              File file=new File(path+"PDFs/KurdishGlobe.pdf");
              FileOutputStream fos=new FileOutputStream(file);
              fos.write(pdf);
              fos.flush();
              fos.close();
              res.sendRedirect("/Globe/PDFs/KurdishGlobe.pdf");
    many thanks
    akz

    String path=req.getContextPath();
    File file=new File(path+"PDFs/KurdishGlobe.pdf");Does the getContextPath() method return a path that is terminated by a slash? Or are you concatenating "PDFs" to the last directory name in that path?
    And does anything in that code throw an IOException? If it does, then your servlet will end abnormally, probably with a 500 error code.

  • Bulk save as psd file not saved with Maximize Compatibility selected in preference

    I want to do a "bulk save as" for psd files that were not saved with Maximize File Compatibility selected in Preferences. I'm trying to import those files into LR5 but I get an error message. Or is there a work around for resolving this issue? I have both PS CS6 and PS CC. Also Bridge for both. I've just subscribed to LR5.

    LR does not support Layers, PSD files may have layers so you may have a problem using LR to do what you want to do.
    Set your Photoshop Preferences to always save with Max Compatibility.
    Record a save action one step menu File>save.
    Then use Adobe Bridge menu Edit>Find to find all your PSD files.
    Then select all and use menu Tools>Photoshop>Batch  and if your lucky and don't catch an Adobe Bug Photoshop will start and the Batch dialog will open,  You can the set the Save Action Set and the Save Action  all the PSD selected in the Bridge should open and saved.
    I cancelled the search short here the search for all psd files could take a very long time and did not run the batch.
    You will have a better chance not catching an Adobe bug if Photoshop is not up and running when you use the here.  Bridge may try to start a different version of Photoshop then the one running when you use menu tools>Photoshop>Batch.  Bridge CC was updated to start CC 2014 there is no bridge CC 2014.
    This site scale image poorly you can scale them if you view them in a new tab or window.

  • "Error file not saved"

    Its not saving  the edittings that i made on my pdf file ?????
    I tried :
    1.reinstall
    2. default reader
    3.system update
    4. Frame update
    After all its not functioning ????????

    Would it be  possible for you to share the file with us at [email protected] so that we may investigate it? Please also specify the details of your device, android version and the version of the application alongwith the steps in which you encountered this issue.
    Awaiting your reply.
    Thanks.

  • Files not saving!

    I have saved my files, I know I have because I copied them onto my dropbox by clicking and dragging the files on April 30th. Now, I opened the files from my computer and they are dated April 27th and everything is lost that I did between the 27-30... Help! Thankfully I did save it to dropbox but I can't rely on that. What happened?!?! I noticed that when I was working on one of the files when I opened it up and all the work I did the day before was gone and I had to re-do it.

    No. I always just hit save. Then I click and drag the file over to my dropbox so I know the file was saved on April 30th because it is the complete file dated April 30th in my dropbox. I don't understand how this is even possible! How does a file revert to a previously saved version days before?

  • Itunes Producer Problems Uploading - File not saving - file does not Exist.

    Can someone please help me out, this problem is killing me. I've uploaded over 200 UPC Albums using Old G3 and Elderly ITunes Producer, but apple asked me to upgrade, so new machine to me Macmini maverics 10.9.? ITunes Producer 3.1.
    So I click open ITunes producer 3.1. Click on make project from Audio
    Files. Name and Save the project in Music-ITunes Producer-Playlists.
    Plug in my external Flash drive and import the 40 Audio files for the
    project. I am using an external flash drive as I can’t get ITunes Producer to
    see my internal hard disk, I do not know if this is normal??
    Go through the process of saving the project to Music – ITunes Producer –
    Playlists – in this case 5060101121313
    I then go through name all Tracks and make sure that all Data is correct.
    Then when I finally go to either save the document or send it to you I get the
    first Screen shot saying
    "The Document "5060101121313" COULD NOT BE SAVED. The File does not exist".
    As I say I have delivered 200 UPC’s to you with the old software and never
    had any problems, I am in urgent need of making significant delivery to you so
    would appreciate you help ASAP.
    Paul

    I have been victorious. Now I am going to post my solution for all those that may have the same problem in the future. I'll even throw in a few key words so it will be more easily found by the search engine.
    Connection conn = null;
            try{
                //connect to database
                DAOManager dao = new DAOManager();
                conn = dao.connectToDB();
                String query = "update ASSIGNMENT set file_object = ?, filename = ?, filetype = ? where a_key = 1"; //sql query
                PreparedStatement pstmt = conn.prepareStatement(query);
                ByteArrayOutputStream baostream = new ByteArrayOutputStream();
                //write to output stream
                byte[] buffer = new byte[1024];
                int len = -1;
                while ((len = instream.read(buffer)) >= 0 )
                    baostream.write(buffer, 0, len);
                baostream.flush();
                byte[] filebytes = baostream.toByteArray();
                baostream.close();
                pstmt.setBytes(1,filebytes); //set blob
                pstmt.setString(2,filename);
                pstmt.setString(3,filetype);
                pstmt.executeUpdate();
                pstmt.close();
            catch (SQLException e) {
                System.out.println(Tools.getLoggingDate() + " upload() Error uploading file -- " + e);
                e.printStackTrace();
            catch (Exception e) {
                System.out.println(Tools.getLoggingDate() + " upload() Error: " + e);
            finally {
                try{
                    conn.close();
                }catch (SQLException e) {}
            }Keywords: setBinaryStream(), setBytes(), MySQL, upload file, InputStream, Blob

  • PDF files not saving/missing and leaving "aa12345" and "aaa12345" files??? - Solution

    risscand: I have workers that are unable to save and they are seeing an "aaa04916" type file in their working folder. This is causing us to lose work (because we are unable to save over the original file) or send out incomplete documents.
    Mudassir: As I understand when you try to edit and save a document, it directly opens "Save As", is that correct?
    risscand: No. When the user saves normally. Ctrl+S or the "Save" icon via the disk at the top of the page it appears to save however the PDF does not actually rewrite
    risscand: This results in an aaa12345 file in the folder, but an unchanged PDF.
    Mudassir: Okay.
    Mudassir: Thank you for the information.
    Mudassir: I will be glad to help you with this issue.
    risscand: Excellent
    Mudassir: May I know if you are chatting from the issue facing computer?
    risscand: I am not currently experiencing the issue but many of the employees in this office are.
    risscand: I can review the issue and see the files however, our worked is based off of a server.
    Mudassir: Okay.
    Mudassir: Marissa, this error often occurs due to a confict with Acrobat application and Windows Preview.
    Mudassir: In order to resolve the issue, you need to disable the Windows Preview in the Windows Explorer
    Mudassir: Follow the steps below to fix:
    Mudassir: Go to “Computer” or a windows explorer window, click on the “View” tab and then make sure the “Preview pane” is unselected. Then try saving your PDF document again.
    risscand: This option was not used by the users
    risscand:: I just asked one of the individuals who was experiencing the issue and she has never used that option.
    Mudassir: Just a minute.
    risscand: Thanks
    Mudassir: Thank you for your patience.
    Mudassir: Are all the users using Acrobat or Adobe Reader to save the PDF files?
    risscand: Acrobat
    Mudassir: Is that PDF file saved on network?
    risscand: Yes
    Mudassir: Does that users have the complete access to the network drive and are all the users use that PDF at a time?
    risscand: The PDF's are used one at a time. The individual who combines the reports that the workers probably does not have complete access to the network.
    Mudassir: To re-write the PDF which is saved on network, the users need to have complete access. If not, they will get the save as option and they can save that PDF file on their local drive
    Here are the options I got from Customer Service - Hopefully it will help some of you!
    -Riss

    Hi risscand,
    Are you still facing this issue or your issue has been resolved?
    Regards,
    Rahul

  • Files not saving correctly in section of the folder CS4

    When I go to retrieve a saved JPEG to upload to an editor, the jpeg is stored in the folder, but not accessibe by "day" some of these jpegs are ending up in folders within the folder for exampe June 2009 . I am just opening the folder and saving it in the general folder.
    This is very annoying.
    I have just upgraded to Win 7 from Vista.
    I should have quick access to the photos by the current month or day-

    There is a difference between Save and Save As in QuickTime Player. When you Save after trimming, the trimmed data remains in the file and takes up the same amount of space as before. When you Save As, the trimmed data is not included and you end up with a smaller file.
    I don't know why CS5 is behaving differently but it's more efficient to Save As and it will solve the CS5 problem too.

  • File not saving correctly

    Hi all, Recently I have been having trouble saving my stamped files, when i go into a file, stamp it & the save it the following error appears " The document cannot be saved, could not save to this filename, please save the document with a different name or in a different folder" and it turns it into a .tmp file, so then i have to go back into 'save as' select the same file name again & it works, this has just started in December i have not done any updates, any help?

    Hello Nakul,
    We have exact error message with Reader XI when signing a file on network and it attempts to save over existing file.  Not a problem on local drive.  This started after updating Dec 22 (adobe release was a few days earlier).  Renaming is a hassle and leaves files that have to be deleted.
    If there is a TSB#?
    To explain a little more of the behavior just as above.  When we get the error, Reader will have just renamed it ####.temp.  If you reattempt in same session and then select the original file name (operating under .tmp) then it can work sometimes.  However, sometimes at that point the user now has a greyed out 'sign document' button and can no longer sign.  Using File Open in Reader and still same issue.
    General logic here is this is an Adobe issue and not a Windows solution and would like to confirm or find solution here.
    Thank You very much for any information.

Maybe you are looking for

  • Exchange rate in BAPI_ACC_DOCUMENT_POST

    Is there any way to post document using BAPI_ACC_DOCUMENT_POST with exchange rate as /1.2

  • Lightroom 5.3 Fullscreen bug

    Hi! After I updated my LR to version 5.3 I immediately noticed that the shortcut Shift + F doesn't work anymore. And I can't switch to fullscreen at all. Is there anyone else having the same problem?

  • Configurations needed for distributing central contract to backend system

    Dear Gurus, I have configured central contract and getting approved in the local SRM system. Now, I need to distribute the central contract to the backend system. I have already get the PI interfaces configured using the integration scenario Central

  • Field Name Changes

    Can you check to see if a Field Name has been changed and what it was originally titled?

  • Progress indicator glitches

    Hi Guys :-) I really hope someone can help me, because this has been bugging me for a while. I programmed my sound setup on a mac pro running osx 10.6.8 and here I don't have any problems with the progress indicator. I've now started the session on m