Files on LaCie offline

Every FinalCut (5.1.4) file I've saved on my LaCie has gone offline.
I save the project to the drive, I check to make sure it's there, and then a few days later it's all gone, "some files have gone offline," shaded icons with red diagonal bars.
I have been able, about 30% of the time to search and recover the files, but I'm thinking I shouldn't have to do this.
Everything else I've saved on the LaCie is fine, so I don't think it's a drive issue.
I must be saving the projects incorrectly.
Any wisdom would be greatly appreciated.

In the reconnect dialog, there is a button marked "Matched Name Only" or similar, I'm not at my FCP machine right now to check. If you deactivate it, you should be able to choose a file from the list manually.
Let's assume your project file has got messed up and for some reason it will not locate and reconnect to TAPE_001, although you can see it in the list and in Finder. You should now be able to select the file yourself and bring it online. When you do, there might be a message that "Some attributes do not match..." continue anyway.
Does FCP now display those items correctly?

Similar Messages

Deleting files which are offline.

What is the best way to get Lightroom to delete files which are offline? I don't use lightroom as a database or DAM - for that i use iMatch. I use lightroom only to process the raws and hate to see the thumb files with a question mark on them when they are really not available locally.
Sometimes i wish lightroom behaves like the photoshop bridge program in that it will display only files that are available but i understand that lightroom does what it does because it also acts as a DAM program - that's why it still keeps the thumb files even though they don't really exist locally. But i don't want to see them if they are not available - is this possible and what's the best way to batch delete all question-marked files? Thank-you.

Of course doing as John suggests mean all edits, history, snapshots, collection information, virtual copies are gone, gone, gone.
As you've said yourself, Lightroom is a database, not an browser and having access to offline files is a reason why people use Lightroom. Missing file handling could be better, but if you want to files on a missing volume, click on the Volume browser to close the folder view. Of course you'll still see the missing files in collection.

Excel 2010 changes relative link paths to absolute in files synced with Offline Files in Windows 7

Hello! I'm wondering if anyone else has seen this problem: I have a large number of Excel 2010 and 2003 files in a folder on my file server. This whole folder is also synced to my computer using Offline Files in Windows 7. I have a lot of references between
cells in different Excel files, and all referenced workbooks are physically in the same folder. This all works nicely when I create these files at work - all file paths referenced in the cells are created as relative paths and the documents open correctly.
This is, I understand, the expected and default behavior when Excel creates links. When I edit these files at home, nothing seems odd until I get back to work and sync these files back to the file server. At this point, I discovered that Excel 2010 has, when
I saved the files while away from the corporate network, changed /all/ the cell references in any offline-edited Excel files to point at absolute paths, and that these absolute paths point to somewhere in my %APPDATA% structure. So whenever I come to work
and I try to open an Excel file that I have recently worked with offline, I get a bunch of error messages about referenced files that are missing, although clearly they exist in the same folder as the file I've opened, and I must edit all the file references
again, whereupon they are again created correctly as relative paths (since all files exist in the same folder), which are promptly mangled into absolute C:\....\Offline Files\.....\..... paths whenever I save them at home (and since that works too, I don't
notice it again until I come back to work and the offline files are synced back to the real network location). This seems to be a case of Windows 7's Offline Files not being able to fool Excel 2010 into believing it is working on a file server - apparently
Excel 2010 can see through the fakery and decides on it's own to "fix" the problem (which obviously isn't a problem since the paths are relative to begin with) by saving the paths as absolute paths instead. Yes, really clever, Excel. The exepected behavior
according to MSKB is that links are created as relative paths, so why does it change to absolute whenever Offline Files are involved? I know Offline Files only syncs, it doesn't actually change the files, so I can conclude that Excel is the program at fault
here. Is there a fix for this, or a known workaround? Because frankly, this bug makes it impossible for me to work in any advanced manner with linked Excel files. The sad thing is that this worked perfectly fine with Office 2003 and Windows XP. Is there a
patch for this problem that I might have missed (I am running the latest Service Pack and I get Office updates from Microsoft Update). If not, is there a workaround I can use to prevent Excel from corrupting my links when I edit the files offline?

Hello danceswithwindows,
Thank you for your post.
This is a quick note to let you know that we are performing research on this issue.
Sincerely
Rex Zhang
Rex Zhang
TechNet Community Support

Master source files mysteriously go offline, no workaround-{??}

I am working on a short film project in Final Cut Pro (latest version, but not latest update). I imported the footage as a master clip, then split it into three large clips. Anyways, I have the whole thing edited except a few additionaly scenes on a new tape. So I try to log and capture the last remaining scenes with a new camera I just bought, but I keep getting a message saying "Cannot capture footage as there is no video". This problem didn't exist with my old camera, so I get confused. What happened was, in my haste I fiddled around with some settings I shouldn't have. I think the problem started when I switch my MEDIA MANAGER file destination to another external hard drive. I don't know why I did this, but I thought it would help. Around this same time, I tried to log and capture by "batch", something I have never tried before. But then I realize something - More than half of my film has gone offline!!
When I try to reconnect the media and perform a SEARCH, I get a referenced film called "Untitled1" that is a 5 second clip that has nothing to do with the 12 minute clip of footage that has gone offline in my timeline. So, I try to manual find the 12 minute file, but cannot. At this point, I am afraid that my 12 minute file, which could have been named "Untitled" also has been replaced by this 5 second clip. So, I try and search ALL "Untitled" files, but my 4 or so Gig file is not showing up. To my knowledge, the file couldn't have been deleted, since I seem to have the same amount of free space on the hard drive as I had before.
Next, I figure it's somehow the camera, which wouldn't let me import new footage. I return the camera and get a new, (and albeit twice as expensive) camera, but the same error persists. [[on a side note: If in log and capture, you get a 'preview disabled', how does one ENABLE preview?
Anyways weird thing is, I see the footage fine in the camera's LCD, but not on Final Cut, which is telling me there is no video. And, at this point, I'm not sure what it is exactly I did when I fiddled with my Final Cut Pro settings to screw it up this much. A third of the film, referencing "Untitled2" and "Untitled3" master files is still there and plays fine, and all of my EDITS are there, except that that other 3/4 of footage is offline and unviewable. [[rendering all doesn't help at all]]
I tried opening a new project and importing, but I get the same error message and cannot import my tape. I tried OLD tapes that worked fine before and were already used, but the problem persists. I've tried everything I know, but I cannot get my footage ONLINE. I can find no place on my computer where most of my footage should be. When I tried to reconnent using a different file, my offline edits can completely thrown off, but at least I made a backup for THAT. I should have made a backup to the original, but that was my error.
At this point, it seems I need to reedit it, but I can not even import my original tapes now!!!
I would immensely appreciate help, as I am in turmoil and have a deadline to send this film in to complete my short film collection.
I can supply more information, but please respond, and I will work with you. This film means everything to me.
- Jeffrey
imac G4 800 MHZ Mac OS X (10.3.4)

This should solve the camera issue:
#30 - Deck recognition after Tiger Upgrade:
Shane's Stock Answer #30:
http://discussions.apple.com/thread.jspa?messageID=1063600&#1063600
The credit for this goes to Bob Sidebotham:
I was just walked through a repair procedure by an Apple Care person, and it fixed my camera recognition problems (I have a Canon XL1 and sometime after installing Tiger, then 10.4.1, various patches (including Quicktime 7.1) and the latest Desktop Video patch, I've been unable to use the camera with Final Cut Express, and attempts to capture would result in a FCE crash).
The workaround is to download Quicktime manually, after removing the "receipts" which indicate that it is loaded. Specifically, I was told to do the following:
1. Navigate to Library -> Receipts on your main drive (not from your personal folder).
2. Remove all files of the form QuickTime*.pkg, where "*" is a version number. E.g. QuickTime600.pkg, QuickTime650.pkg, Quicktime700.pkg and QuickTime701.pkg. This simply tells your system that those packages are not installed.
3. Go to http://www.apple.com/quicktime/downloads and click on the "download Quicktime" link. DO NOT USE THE AUTOMATIC UPDATE UTILITY. Download QuickTimeInstallerX.dmg. Double click this file (probably on your desktop) and then invoke the installer by double clicking QuickTime701.pkg.
4. After your computer reboots, you should be able to restart FCP and see your camera.
Shane

MacBook Pro will not read files on Lacie External HD

Yesterday I had a heck of a time getting my macbook to even see my Lacie HD. I downloaded a new driver installed in and it worked well. Everything was running perfectly. I ejected the HD and finished my day.
Today my Macbook sees my HD but when I click on it to access the files none are inside. It just gives me the option to autorun. Which also doesn't work.
Can anyone give me some help with this?
Thank you in advance.

Are you using a retail 10.6 disk that looks like this?
and not the gray install disks that look like this? The Gray Disks are machine specific and only have the drivers for the Mac that they shipped with.

FIles stuck in offline files

I have offline files enabled. I have transparent caching enabled as well, however the network latency is not high enough to trigger transparent caching. I have the "All files and programs that users open from the share are automatically available offline"
option enabled on the share that the user home drives are stored on. This works great for laptops because documents that users open then stay with them even when they are offline, available on a flight etc. The changes too sync back as designed, and I have
group policy configured to do a background sync every 5 minutes.
However, I am running into this issue with quite a few users: For some files, the computer retrieves an old copy from the cache, even though the version on the network has changed and even though the network is reachable. If the version
on the network is accessed from another network location, this shows a later time stamp on the file as well as updated content as compared to accessing the same file from the laptop in question. Because of this issue, I am afraid I might have the reverse issue
as well - where files changed / created on the laptop may not make it back to the network and cause data loss if the laptop is lost / rebuilt.
I would hate to turn off the offline files, as our users have become accustomed to the facility they provide of not having to choose which files to make available. I have the post SP1 enterprise rollup for Windows 7 installed, plus current on the patches.
Is there some hotfix / setting I am missing / need to configure?
thanks and regards,
-Ravi

Hi,
Have you checked Event Log, generally speaking, it should record this events if there is any problem when offline file Syncs.
In addition, you metioned just a few user encounter this problem, is there any difference between these computer?
I would make more research about this issue, If there is any progress about this issue, I would post back.
Roger Lu
TechNet Community Support

Question about Windows File Explorer and offline attribute display

In previous releases of Windows (including Windows 8), Windows File Explorer would display a small "x" icon if the offline file attribute was set. In Windows 8.1, Windows File Explorer no longer displays the "x" icon if the offline
file attribute is set. Is there a reason this behavior was changed? Is there an option to get the old behavior of displaying the "x" icon?

Hello Ed Winn,
What ‘x’ icon do you mean?
Please share us the screenshots to compare.
Based on my test, I can’t find the ‘x’ icon in the offline folder both in Windows 7 and Windows 8.1.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Why do I have Missing files from LaCie to Elements 9 Organizer on Mac

I am a new Elements 9 user and have a Mac OS 10.6.5. I have attempted to load all my pictures from a LaCie external hard drive into the Organizer, but when I look at them in the Organizer very many of them indicate that the files are missing. I have not renamed the files, nor have I moved them since they have been in the LaCie. What in the world am I doing wrong!!!???

When I first moved pics into the Organizer, some were in folders on my laptop, some in the LaCie, some on the desktop etc. I did subsequently move all pics into the LaCie from the various places, and then moved them again into the Organizer. Maybe that confused the situation. Should I remove all images from the Organizer and then get all files from the LaCie once more?
Louise Giovanella
1530 Hopkins Road
Panton, VT 05491
v: 802-759-2529
[email protected]

XSD for the input file for GTS offline screening program

Hi Friends,
We are running some performance tests for our current project to evaluate how much time the offline screening program (report "/SAPSLL/SPL_OFFLINE_SCREENING") takes in GTS. This report expects the customers in an XML format - would you know where I can get the definition of this expected XML format (e.g. the XSD for this input file)?
Can some one help me to provide response XML definition of what GTS generates for the SPL check ?
Thanks,
Sudheer.

Hi Sudheer,
please follwow the steps:
1. Prepare an XML file with Adress data
-> you can create a simple excel file that has to be converted into an
XML-file. See also the GTS documentation http://help.sap.
com/saphelp_gts72/helpdata/en/b1/8dc5c62c885046ab71fdcddc6ad2c2/frameset
.htm.
2. Upload the local file to GTS for SPL Screening
3. Examine the SPL screening results in GTS
4. Save the results in Audit trail and&or in local file
Best regards,
Christin

Want to back-up all files to LaCie External, what do I do?

The manual or lack of one seems to do me no good. I see I can use Silverkeeper or LaCie 1-click backup. I want to use the one that will work best. I guess what I'd want to do is back up all my files in case my computer fails or crashes or something. I don't think I need to do a "bootable backup"...but maybe I do...I have no idea. Again, I want to make sure, if my hard drive fails, that I will have saved all my files to my external and have the ability to put them onto a new hard drive. I also want to partition the external into a backup, a music area, and a videos area. I know I go to disk utility for this.
So, in short my question is, should I use Silverkeeper of LaCie 1-click backup for backing up all my files in case of hard drive failure and also for saving music and videos to?

My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. PsynchX 2.1.1 and RsyncX 2.1 (Freeware)
6. Carbon Copy Cloner (Freeware - 3.0 is a Universal Binary)
7. SuperDuper! (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore. Also read How to Back Up and Restore Your Files.
If you want to be sure you can quickly recover if your hard drive fails then you want to create a bootable backup on at least one partition of your external drive. Prepping the drive is done as follows:
Extended Hard Drive Preparation
1. Open Disk Utility in the Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive (volume) size.
7. Repeat Steps 4-6 for each volume you created if you created more than one.

FCPX 10.1 : how to backup the library file (with LaCie SilverKeeper or other backup software)

Hello... I was using FCPX with an external hard drive (A) with all "events" end "projects" folders.
Then, on a regular basis, I was copying hard drive (A) content to another hard drive (B) using LaCie SilverKeeper. All new or modified content in these folders was copied. With the new 10.1 version, no more folders but a "library" file which is not recognized by SilverKeeper.
So how to backup library files without starting a new copy each time ?

Thank you for your input, nevertheless, I may have miss something but I am used to work with all my media on an external HD.
Then, on a regular basis, say each time I have an important editing step, I backup this external HD to another external HD.
With FCPX, I have chosen to integrate new media in the new library file. Consequently, these media files are not in folders, but inside the FCPX file.
The problem is that when I want to backup all this (including media files inside FCPX library) this library is not recognized by backup software.

How can you link up online files to a offline file

I have asked this question before, but did not get the answer I needed. So I though for a bit and came up with a more understand able question and how to explain it and here it is:
What I want to know, is how can you link an online html link to an offline swf file? Now this is needed because people need to download the swf file in order to use it, I have tried this: file://swf/Lr1.swf (link), but it doesn't work it comes up with not found. So can any one help?

drunkmafia wrote:
I have asked this question before, but did not get the answer I needed. So I though for a bit and came up with a more understand able question and how to explain it and here it is:
What I want to know, is how can you link an online html link to an offline swf file? Now this is needed because people need to download the swf file in order to use it, I have tried this: file://swf/Lr1.swf (link), but it doesn't work it comes up with not found. So can any one help?
Personally I think you are going about this all wrong. I believe someone recommended to you in a previous post to look into the HTML5 ( http://forums.adobe.com/thread/874917 ) you need to end up creating the site with Adobe AIR as opposed to the way you are going about doing it. That would be creating an application like Tweetdeck that connects to the internet and uses interactive elements. http://www.adobe.com/devnet/air.html
If you want to link a file within a Flash document you would receive a quicker and more in depth answer in the Flash forum as it will require ActionScript.
http://forums.adobe.com/community/flash
It sounds like you have a ton of ideas, but your lack of information suggests that 1. you don't have all the knowledge necessary to get the project off the ground and 2. your reluctance to share it suggests that you have an idea that you feel the program is proprietary. Given that this is the case you might be best served looking for an experienced Flash or AIR developer to help get your ideas going in motion. There is nothing wrong with trying to learn but the information you are giving up to go on is very broad and unfortunately it does not appear that you are getting the answers you are looking for.

Autosave file - sequence media offline

Hi,
I have a problem with my current project autosave files. When I open a sequence from the autosaved file, the majority of the media goes off line.
Any idea why this should happen? Tried trashing preferences but no joy.
Many thanks,
Ant
G5 2GHz dual, PowerBook G4 Mac OS X (10.4.8)

Not at all - I appreciate your time - and willingness to get the detail.
I'll try and explain EXACTLY the scenario. I open the autosaved project. 201 Files go offline. I press the reconnect button. The Offline files are all listed. Locate, search and cancel are available - connect is greyed out (as you'd expect).
I hit search. FCP immediately goes to a folder from the project. It locates a folder from files that were imported into the project - but not the main scratch disk. All the files within this folder are greyed out. Choose is greyed out. Reconnect all Files in Relative Path is checked - as is Matched Name only.
So, I hit cancel. I then go to the timeline, and select all the clips. I right click, and hit 'reconnect media'. If I hit locate, FCP once again navigates to the folder from one of the hard disks on my G5 with some archive footage that was imported into the project. I hit cancel. I then hit 'search' instead. FCP goes to this same folder once again. Choose is available - and just one file is highlighted. I click choose. Immediate. FCP locates 28 files within this folder on the G5 hard disk. I click 'connect'. FCP looks like it's connnecting the media. And - this time it seems to have found those 28 files.
However, if I then select all the clips in the timeline again.. and..whoops.. success.. the penny has just dropped.
In the 'Reconnect Files' window - I hadn't noticed that only the 'online' button was pressed in - so FCP was continuously searching for the online files.
Thanks very much for getting me to work this one through. Really appreciate it.
Best wishes,
Ant
G5 2GHz dual, PowerBook G4 Mac OS X (10.4.6)

Offline Files, not available offline after server 2008 R2 upgrade

I have a few users on Windows 7 Enterprise. They have their H (home) drive "Always Available Offline". If we check the offline files folder they show up. If the user shuts down, takes their laptop off the network, starts up and logs back in, the
offline copy of the H: does not show up like it did before. If I unc into the path where the H is, I can get to it or if I run the log in script. (note: only the files that had Always available offline show up). This tells me the files sync and wre
copied to the client machine, it's just not "mapping" the offline drive for the user like it use to.
I've gone as far as to completely wipe one of the laptops (with users permission of course) and re-install everything, all updates and it still happens. I am begging to think it is something with the servers but the Sys admin doesn't think so. I am at loss
of what to try next.

Glad to hear it is solved, thanks for sharing your solution and experience here.
Regards
Yolanda
TechNet Community Support

Files turning into "Offline files" for no good reason. (Also: Hidden surprise

So, as the title says. I have 2 different projekt files, containing the first and the second part of a smaller movie.
The only problem is, i now need to merge the two files together so i can export them into a final file.
Unfortunetly, if i import one of the projekt files into the other, almost all (about 80 %) of the files from the imported projekt are marked 'offline'.
The hassle is, if i try to link them to the appropriate media i get an error saying that the target media is either unsupported or damaged.
The thing is, they are neither unsupported nor damaged. If I were to open said imported projekt file from File->Open, all the movies (including the allegedly "damaged" ones, run smooth as greased lightning on rollerskates.
So whom behold, the problem occurs for some reason when the projekt file gets imported.
Deadline is approaching (Fast) (tomorrow to be exakt) and altough i could postpone it for a little while, I do not wish to as I am sure you understand.
Clues? Solution? Mocking? Anything, I'll tear myself bald before this is solved.
Also, for abovementioned hidden surprise: Things gets worse.
I've already thought about exporting them individually, importing the exported movies into a new project and re-exporting them, just to finally get them together in a file, but when i try to export the first project I get the error "Adobe Premier Pro failed to return the video frame. Aborting". That is, if im lucky. Most of the time PPro just crashes without warning.
I hope this made any sense. If someone help me completely solve the problem, i will upload myself doing a victory dance.
If someone knows of a workaround, i will upload a picture of my right Toe. (if requested, of course)
Thanks in advance!
Kristoffer Haglund

Hi guys, its me again. To late to edit the post so I'll have to make a new one.
Much to my dismay I have now experimented on one of the "corrupted" 3gp/mpg Movie files. I have tried exporting them to a number of formats (14 to be exact), but each format carries some sort of problem. Either PPro doesn't take the file even to begin with, or just the audio or the video gets imported.
I have also tried exporting the corrupted mpgs yet again through moviemaker, after which I took the exported moviemaker-file and tried linking it with the corrupt file in PPro.
This almost seemed to work, until an error message popped up saying that it's an impossible action since the sourcefile in the timeline holds 1 audio channel, while the file I crafted through Moviemaker holds
b 2 audio channels.
Anyone know if this can be worked on somehow? If this was possible to fix, all problems would most likely be gone and the world be a happier place for all to live in.
I have now given up on fixing the files, and instead I'm trying to find a work-around.
I can think of two ways, both of them is as bad as it gets.
b Workaround #1 :
Export 2 faulty versions of EVERY corrupted sourcefile. One that holds the audio and one that holds the video. replace them with the original "corrupted" file in the timeline, and match the video and audio up. Repeat. Repeat. Repeat.
Drawbacks: There is no guarantee of it to work.
Will take a LONG time to pull of, and might be in vain.
Also holds a great chance of producing other errors.
b Workaround #2 :
Pre-render as much as possible, and then using a program like Fraps to capture the movie in the preview window. After doing this, play it once again with only the audio, then match the two files up.
Drawbacks: Creates an extremely lowquality movie.
Might be impossible to eliminate all lag before shooting with fraps.
But hey, a lowquality movie is better than no movie. This method is also less likely to produce other errors.
b Workaround #3 :
This is not so much of a workaround as it is a small glimpse of hope. I'd go to a friend of mine, install my Premiere on His computer and open the projekt file there. Then crossing my thumbs hoping he can export it on his machine.
So, the bottom line is:
b I need this finished.
As much as i agree with you all saying that they shouldnt have shot it with cellphones, and i oughta return the money and tell them to shoot it for real, it is not a possibility. They are counting on me and i must not let them down.
Again I apoligize for a bit of bad spelling and general messiness of my posts. Things get a bit too complicated for me to explain correctly and smoothly in what is not my native toungue. Even in my native toung i believe i would have problems explaining this.

Files on LaCie offline

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