Files opening tiny in CS6

I recently got a new Retina MacBook Pro, and upgraded to CS6. But all my files are opening teeny tiny, at .05%. How can I get them to open at a reasonable size, like 16.7%? These are large comic art files, so I don't need them to open at full size.

Hi Chris! Have been to Comic-con in a few years becausemy Mom is sick. ot a good Comic-con in NYC now though
Thanks again for all your all help guys! Now If I can get Photoshop set up exactly the same on both my main Mac and the back-up Mac, life will be swell. I had to come back and re-read this thread for that reason

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I just upgraded from PS cs4 to cs6. All of my files open up viewing at .0625% - which is very irrita

I just upgraded from PS cs4 to cs6. All of my files open up viewing at .0625% - which is very irritating. How can I change this?

Are you on a Mac or PC? If the former, do you have the Application Frame visible?
Could you post a screenshot of how Photoshop CS6 looks when you first open an image and have it show at the tiny size?
Chances are you've made the main Photoshop window small, which is causing it to try to fit a newly opened image in too small a space.
I'm going to make a wild guess that you're on a Mac, and have dragged the bottom edge of the Photoshop window up instead of turning off the Application Frame, so as to be able to see your desktop.
-Noel

MOV, and MP3 files will not open in photoshop CS6

I'm studying Photoshop at home using Pearson's " Class in a Book", from Adobe. I'm now stuck in Chapter 10, editing Videos, because I cannot open two files needed to proceed with the next excercise. I'm not able to open 3 of the 9 files in Photoshop, even tried to drag, change format, etc. All the other files with formats like MP4 and JPG have no problem opening, only those with MP3 & MOV extensions. I Should note that I can open all the files directly from windows file explorer or using Bridge, through Quicktime. I need to open in Photoshop so I can do the exercises. Please can someone help me? Bellow, is the message i get when I try to move the file to Photoshop.
"Could not complete your request beacuse the video file could not be open"
Here is some information about my computer;
OS is Windows 8
Adobe Photoshop Version: 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 12199 MB
Free memory: 9861 MB
Memory available to Photoshop: 10892 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 640/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1024, right: 1280
Video Card Number: 1
Video Card: NVIDIA GeForce GT 640
OpenCL Unavailable
Driver Version: 9.18.13.1141
Driver Date: 20130307000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GT 640
Video Card Memory: 4096 MB
Video Rect Texture Size: 16384
Serial number: 92628270132122361131
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\ARMSTR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 237.7G, 156.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 8.1
   Camera Raw Filter 8.1
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Clouds 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Collada 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Embed Watermark 4.0
   Entropy 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Maximum 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Mean 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Measurement Core 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Median 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Mezzotint 13.0
   Minimum 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   MMXCore Routines 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Range 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Skewness 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Sumi-e 13.0
   Summation 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Variations 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   WIA Support 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

I cannot import video files.
Mylenium

I cant edit an CS4 file open in CS6. Colours, Most of the tools are in-active

I cant edit an CS4 file open in CS6. Colours, Most of the tools are in-activeC

once is enough to ask. Editing problemCS6

.aep files will not open with AE CS6

All my After Effects projects show as opening with Acrobat and I cannot change them to open with After Effects, and these were created with AE CS6.
Any ideas?
Cheers
Sean

Ok simple easy idiot proof method. Go to
C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files
Rename AfterFX.exe to AfterFX.exe.org or anything will do to make it a non.exe file. Then click on any .aep file. Windoze will say can't find AE CS5.5 and it will then allow go to the dialog window where you can change it to open with AE CS6. Check the always open with this app box and you're done. Go back and rename the changed CS5.5 file to AfterFX.exe and you're back to normal with all future .aep files to open in CS6.
Same process with any version of AfterFX.exe Windoze may have locked you in to.

"Unable to set maximum number of files to be opened." in CS6, on two computers

I continue to get this message on my CS6 Illustrator install, and it prevents the launch of the software
I know about this forum posting:
http://forums.adobe.com/message/4410279
But I am intentionally double posting as:
There has been nothing from an Adobe rep on this subject in a while.
The other post has "trial" in the heading and I don't want that to be a distraction from the issue. This is happening on paid versions of the software.
I want to be clear that it is happening on two machines
Neither machine has ever had the SMART whiteboard software installed on it
Neither machine appear to have any of the terminal-accessible files that apparently effect this sort of thing
One of the two machines is essentially a clean OS install and only has Adobe & MS software on it
This problem happens intermitantly, sometimes showing up and sometimes not. A restart is required to even have a chance of not experiencing the issue.
This problem needs a real solution from Adobe.

edit the “launchd.conf” file which is located in /etc directory.
1.) Go to finder
2.) Go to the Go Menu at the top of the screen
3.) Scroll to “Go to Folder…
4.) When the pop-up box comes up, type /etc
5.) locate the “launchd.conf” file, open it in TextEdit. The entry that is causing the problem is the “limit maxfiles” line. If you remove that line and restart your machine the problem will be fixed. If you remove the whole file, your SmartBoard preferences will be lost, apparently, but I didn’t verify this.
6.) Restart your computer.
Once you restart, Illustrator should launch without any problems.
also if It gives issue while editing i had made a copy on the desktop and then deleted the copy inside the ETC folder
and it launched the illustrator and solved this issue
let me know if it sloved yours
Jatinder "Mohan"

Remove file that opens with photoshop cs6

Every time I start up Photoshop CS6 (Cloud), an old file opens but it has a totally different name than the file itself does and is a .psb file. I cannot right click on it, I have tried searching for it in my computer to delete the file, it doesn't exist anywhere. How can I keep this strange file from opening upon startup and get rid of it once and for all?

Chances are that's the recovery file from a photoshop crash.
If you you right click on the document tab, you should be able to get to the file if you click on Reveal in Explorer or Reveal in Finder.

Opening CDR file - Extremely Fatal to CS6 64-bit apps

I'm trying to get down the bottom of what's causing an extremely serious error in the 64-bit version of Adobe Illustrator CS6.
Adobe Illustrator can open CorelDRAW .CDR files, to a certain extent. The .CDR files need to be saved down to version 9 or 10 compatibility. One of my coworkers just ran into a really bad Illustrator CS6 crash caused when opening a .CDR file. This is a crash I had to endure on my own new system a couple months ago.
After Illustrator CS6 64-bit crashes it simply refuses to launch again. It crashes and closes. Rebooting doesn't help. Deleting the AI prefs file doesn't help. Worse yet, the crash basically hoses all of the CS6 64-bit apps that are installed. The 64-bit version of Photoshop CS6 crashes when opening a file.
The last time this happened my only recourse was to do a "factory reset" on my computer, basically wiping the hard drive and reinstalling Windows 8 Professional in a clean state and then going through the very long, slow process of downloading and installing the CS6 apps from the Creative Cloud.
Does anyone in this forum have any experience with this particular kind of crash? Are there any possible alternatives that might fix this error besides wiping the hard drive and starting over? This bug is pretty badly timed. Gonna have to go through all the download/install process stuff again when the new CC apps are released.

The bug is unpredictable. Once the bug has occurred Adobe Illustrator CS6 64-bit will no longer launch. Rebooting and deleting the aiprefs file doesn't work. Additionally the bug also permanently affects other CS6 64-bit applications. Photoshop CS6 64-bit will launch, but it crashes when opening any file. After Effects and Premiere Pro crash at launch. No third party plug-ins were installed on this computer.
Affected computer's hardware:
Dell XPS 8500 Desktop
• Core i7 3770 Quad Core 3.4GHz
• 16GB RAM - Dual Channel DDR3 1600MHz - 4 DIMMs
• nVidia GeForce GT640 1GB GDDR5 SDRAM
• 2TB 7200rpm SATA 6 Gb/s Hard Disc
• DVD-R/W Drive
• 19 in 1 media card reader
• Windows 8 Professional 64-bit
When this bug affected my own workstation a couple months ago, I tried to uninstall Adobe Illustrator CS6, download it again and then reinstall. Illustrator CS6 64-bit still refused to launch. The other 64-bit apps wouldn't launch either. So I ended up wiping the hard disc, reinstalling Win 8 Pro clean and downloading/reinstalling everything and just being careful to not open any .CDR files after that. My workstation is a little better equipped (Core i7 3770, 24GB of RAM, BD-RW drive, nVidia GeForce 660GTX, Intel SRT solid state drive with SATA 6gb/s 2TB HDD).
Previously I did run into problems when opening CorelDRAW .CDR artwork that was larger than a standard letter sized page. I would get hit with a dialog box saying "the file appears to be corrupt." I'd end up making CorelDRAW save the artwork into Adobe Illustrator CS5 format and then opening it Illustrator. Once my Adobe apps got hosed by a certain .CDR file I simply stopped trying to open any CorelDRAW files directly in Illustrator at all. Didn't want to go through the long process of reinstalling everything from scratch again. Unfortunately my coworker didn't remember the details of my experience. So now we're dealing with it on her new machine.
My coworker said she thinks she remembers which .CDR file caused Illustrator CS6 64-bit to crash. Here's a Dropbox link to it:
https://dl.dropboxusercontent.com/u/86940762/V130520-1%20CC%20expo%20center%20billingsley% 20ford%20FS.cdr
Warning: I do not recommend other users to try opening this CorelDRAW file within Adobe Illustrator CS6. I'm sure not trying it on my installation!
This particular .CDR file doesn't have any active type in it. But it does feature some strange clipped gradient effects. I think some of this artwork was originally created in Illustrator and then saved in CorelDRAW. I'm wondering if there is some sort of way Corel tried to reinterpret the artwork that caused Illustrator to lose its mind when reopening it. If memory serves correctly I was opening some similar Illustrator-generated and then Corel-saved art in my own copy of AI CS6 64-bit when it crashed.

Can only view file in its blue psd format when I open them in CS6

Can only view file in its blue psd format when I open them in CS6
Is anyone else having this problem?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Hello! Can't open an IDML file. ID file was created in CC (10). It is a 100 page (50 spreads) doc that is one big table. It was created in CC (10) and saved as an IDML file. I have CS6 and when I try to open it, it shuts down ID almost instantly. The file

Hello! Can't open an IDML file. ID file was created in CC (10). It is a 100 page (50 spreads) doc that is one big table. It was created in CC (10) and saved as an IDML file. I have CS6 and when I try to open it, it shuts down ID almost instantly. The file was created on a MAC and I am trying to open it on a MAC. Any/all advice is greatly appreciated as I am up against a deadline with this unopened file! Many thanks in advance, Diane

There's a good chance the file is corrupt. As whomever sent it to you to verify it opens on their end.

I opened RAW files from D800 accidentally in CS3 (on old laptop) and are unable to open them now CS6. How to open them?

I opened RAW files from D800 accidentally in CS3 (on old laptop) and are unable to open them now CS6. How to open them?

Sorry, yes this is Microsoft Excel. The Microsoft XP has Excel files denoted as xl, the later versions of Microsoft Excel are denoted as xls files. The later verions of Microsoft Excel open the xl files OK, does Excel for Mac not able to do this?

CS6 32-bit HDR files open as 8-bit in Camera Raw 7.3

As the title says my 32-bit HDR files open as 8-bit in Camera Raw 7.3. I have a Win 7 32-bit system. I create the 32-bit HDR and then save it as a 32-bit TIFF but when I open it in PS CS6 via Camera Raw 7.3 it comes in as only 8-bit.

As far as i know acr won't output an 32 bits/channel file (hdr), but you should be able to change acr so photoshop gets a 16 bits/channel image by clicking on the
Workflow Options at the bottom of the acr dialog and set the depth to 16 bits/channel.

I had CS6 and now I have installed CC. I cannot open files, place files, etc directly from the File Open... or File Place... Is there something I'm missing in CC that I don't know about?

I can open files directly from my Finder window (Mac OS, running latest installment). And I can copy/paste or drag/drop graphics into an open AI file for editing. But I can't use the AI>File>Open... or AI>File>Place... (or any shortcuts). Absolutely nothing happens. It's like I never clicked anything.
Am I missing something??? I've never had this problem in CS6. Is there something different in CC that I need to add or erase?
HELP!

Deornorth wrote:
I didn't realise that the Camera Raw won't work in 64bit mode. Converting to 32bit enabled the files to be opened.
Actually, that's wrong. Camera Raw 6.3 WILL run as a 64-bit plug-in when hosted by Photoshop CS5 if CS5 is running as a 64-bit app. It'll run as a 32-bit plug-in when hosted by Bridge or Photoshop CS5 set to run as 32-bit.
So, there's something else going on here....
How are you trying to open the raw files? From within Bridge or the Finder? How did you update Camera Raw to version 6.3? From the updater? Is ACR 6.3 in the correct install location? main Library (not the User but root), Application Support/Adobe/Plug-ins/CS5/File Formats/Camera Raw.plugin
Can you open raw images from within Bridge? Have you tried to view raw files with Bridge before you updated Camera Raw? Have you trashed the cache foe the folder? In Bridge under Tools/Cache/Purge Cache

Photoshop CS6 File Open Dialog missing Preview ?

Why did Adobe remove the file preview area from the File > Open dialog box? I like having all my file requestors showing Details mode so I need the Preview window when I am navigating, browsing and opening files.
Illustrator CS6 still has a Preview window, granted it only works on AI files, it should be able to preview PDFs and EPS files correctly, let alone all raster formats.

See this thread:
http://forums.adobe.com/thread/1026436
You're not likely going to get it back, but there are codecs you can add that will ease the pain, and potentially even make other parts of your system work better than they do now for your needs.
-Noel

Why can't I open DWG files in Adobe Illustrator CS6?

Why can't I open DWG files in Adobe Illustrator CS6? I recently upgraded to Mac OS X Mountain Lion & got a new Mac Pro. Then I signed up for the Creative Cloud. Now I cannot open any DWG files in Illustrator. Why?

No, not really. I do get a few error messages when I start up now, but I had transferred everything from my old computer, so figured it was a glitch. The error message was a dialogue box like the others, only it said this:
"Insecure start-up item disabled. Library/Startup Items/.DS_Store/ has not been started because it does not have the proper security settings."
"Insecure start-up item disabled. Library/Startup Items/ES1000Service/ has not been started because it does not have the proper security settings."
"Insecure start-up item disabled. Library/Startup Items/Parallels/ has not been started because it does not have the proper security settings."
I know for sure we have not used Parallels in the past 2 years that I have been here.
As for the other two star-tup items, I am not entirely sure what thier purpose is.
Would any of these have anything to do with it?

Files opening tiny in CS6

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