Files shares randomly display "Location is not available"

Hi all,
I recently set up a windows 2012 file share server for departments and user folders. I've pushed the drive mappings out via group policy and on my laptop they work flawlessly. On everyone else's computers, they're hit or miss. Group Policy is currently mapping
the drives based on IP address (i.e. \\172.31.255.250\shares\departments). As an example, this share will map to a user's device and it will be accessible. Periodically, they will no longer be able to access it and receive a "Location is not available"
message. However, if I navigate to the DNS name (i.e. \\servername\shares\departments) it will work. If that location becomes unavailable later on, I can still access it via FQDN (i.e. \\servermame.domain.com\shares\departments).
More information:
- Using my account on my laptop, I never have an issue with my network drives.
- Signing in to another laptop with my account, I experience the same issues as the other users.
- All of our computers are running windows 8.1 pro and are currently up to date.
GPO configuration:
Action - Update
Location - \\172.31.255.250\shares\departments
Reconnect - True
Drive Letter - Use S:
Hide/Show this drive - Show this drive
Hide/Show all drives - No change
Edit:
I'm seeing this in the logs and don't know why it would be happening:
The user 'S:' preference item in the 'Map department folders {3B0FD149-D2DD-440B-A68D-8A137558F393}' Group Policy Object did not apply because it failed with error code '0x800708ca This network connection does not exist.' This error was suppressed.

Hi Nathan,
When the issue occurs, can you connect it manually with \\172.31.255.250? Also please test to ping that IP address to see the result - Whether the IP is actually changed?
Also it could still be a temporarily network issue if it failed for a while and back to work with one of the 3 kind of connection (IP, NetBIOS and FQDN).
In order to find out the root cause you may need to capture a network connection trace with Network Monitor.
You can compare the 2 packages when using NetBIOS and FQDN (when one of it cannot connect) and find out the difference.
For how to use Netmon please refer to:
http://support.microsoft.com/kb/148942
Also you can upload some packages so we can help analysis - Please noticed that uploaded data to a cloud based app will share it with public so it is OK if you do not willing to share information with everyone.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Hi Shaon,
I can capture network connection traces later, but when the issue occurs, I CAN still ping the server and can even navigate to "\\172.31.255.250\shares" however the sub folders do not show up anymore.

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