Fill in for Me Substitution Rule - Why no offline approval mail to Deputy?

Dear Experts,
in SRM 7.0 CS, i am facing the following question w.r.t. the substitution rule:
When a user (approver) creates the Receive my tasks substitution rule for a deputy, than, when ever there are new SC get ordered that need to receive an approval from the "original" approver, not only this original approver but also the deputy receives a the offline approval mail.
But in case the "original" approver maintaines the second substitution rule - the Fill in for Me rule, than no offline approval mail is sent out to the deputy.
Can you maybe help me out with a pointer regarding a possible root cause?
Thank you very much.

Hi Balaji.T.
sorry for the missing clarity in the formulation.
What i usually see in my system is, that when a work item is created (in general) than on one hand this work item gets sent via the workflow to the (universal) work list of the responsible. And on another hand, there is also an offline approval mail that is being sent via an email to the approver. In that offline approval mail, there is a description of the shopping cart content and also a link included. Via that link the approver can branch out into the shopping cart itself, out of the offline approval mail.
So, the above described behaviour i see also, when the first of the substitution rules is used. The delegate receives both, the work item via the workflow into the work list. And also the offline approval e-mail.
But when the second substitution rule is in use, than there is only the distribution of the workitem to the work list of the delegate there. But the delegate does not receive the offline approval e-mail.
Thank you.

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if it finds a vendor xxx and plant xx and GLxxxxxx. For some reason the when an invoice is generated, the FI document is posting to BA - AB instead of ZY.
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Hi Balaji.T.
sorry for the missing clarity in the formulation.
What i usually see in my system is, that when a work item is created (in general) than on one hand this work item gets sent via the workflow to the (universal) work list of the responsible. And on another hand, there is also an offline approval mail that is being sent via an email to the approver. In that offline approval mail, there is a description of the shopping cart content and also a link included. Via that link the approver can branch out into the shopping cart itself, out of the offline approval mail.
So, the above described behaviour i see also, when the first of the substitution rules is used. The delegate receives both, the work item via the workflow into the work list. And also the offline approval e-mail.
But when the second substitution rule is in use, than there is only the distribution of the workitem to the work list of the delegate there. But the delegate does not receive the offline approval e-mail.
Thank you.

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sorry,
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here's the content:
you must add your rules at event 3 (complete document)
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data htext type bseg-sgtxt.
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http://help.sap.com/saphelp_47x200/helpdata/en/5b/d231a843c611d182b30000e829fbfe/frameset.htm
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Measuring External Processes
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Filename and Directory
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Fill in for Me Substitution Rule - Why no offline approval mail to Deputy?

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